First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... Ver mais
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Veja o que dizem as avaliações
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... Ver mais
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Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car... Ver mais
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
Escrito pela empresa
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.
Informações de contato
1 Neville Street, LS1 4DW, Leeds, Reino Unido
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
4,8
Excelente
310 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was very easy to purchase my…
It was very easy to purchase my insurance with very friendly staff
21 de julho de 2023
Top Marks....
My advisor Peter was polite,efficient and very professional,a delight to converse with and a credit to your company.
7 de julho de 2023
Great customer service
The person I spoke to on the phone (Paul) was extremely helpful and very knowledgeable. This is my 2nd policy with Platinum Gap and previously held policies with their sister company so returning customer because of the customer service.
21 de junho de 2023
Very clear advice given.
5 de junho de 2023
Service good
14 de junho de 2023
Excellent service,very helpful and…
Excellent service,very helpful and knowledgable would not hesitate to recommend you.
12 de junho de 2023
Experience was quick and easy
2 de junho de 2023
The person explained the details…
The person explained the details clearly and was gentle and cooperative
7 de junho de 2023
Easy to navigate website providing a…
Easy to navigate website providing a quick and affordable service.
14 de maio de 2023
Platinum gap helped me with a claim…
Platinum gap helped me with a claim process with my car insurance company after an accident and then helped me to take out another policy for my new.car . They also refunded.money on the old policy which I wasn’t expecting .
A very helpful customer service
28 de maio de 2023
Very helpful and doing their job in a…
Very helpful and doing their job in a friendly manner.
27 de maio de 2023
Easy to use and product had many…
Easy to use and product had many positive reviews
20 de maio de 2023
Good Price Easy to purchase
12 de maio de 2023
Good service thanks
12 de maio de 2023
Great service explained all my options…
Great service explained all my options . So much cheaper than using a garage more flexible as well and transferable . 👍🏻
4 de maio de 2023
Excelente service
20 de abril de 2023
The way that the phone operator dealt…
The way that the phone operator dealt with my request
21 de abril de 2023
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