Joining Sustainable change was the best decision I have ever made. I have tried many different diet plans over the years but this is by far the best. Having your own personal coach means that I am see... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Alex Neilan has been very supportive to my situation, which is complicated as it involves medical conditions etc He has been very generous with his time, even giving me lots of free information and a... Ver mais
Alex is a real person and has dedicated his life to helping people of all backgrounds to make sustainable changes to their lives. Read the reviews and watch the testimonials - this stuff is genuine a... Ver mais
A empresa respondeu
I followed Alex Neilan on Facebook as everything he was saying in his post made sense and had very useful tips. I was then contacted by text and had a conversation with Alex. Although sadly I couldn'... Ver mais
A empresa respondeu
4,8
Excelente
571 avaliações
Respondeu a 22% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is no diet club, it is about Sustainable Change
This is no diet club, it is a whole person approach to sustainable weight loss. I’ve been with since 15th December 2025 and have gone from 84 kg to 77kg, I’ve dropped a dress size as well, almost 2. My weight was slowing me down, made feel like I had no energy. I was limited flexibility and would struggle to get off the floor. I am now mentally and physically stronger. I go to the gym 3 times per week to weights train and love it. I have done a lot of work on my negative thoughts, the ones that tell you’ve failed; it will never work. I still go out with friends for food and a drink, enjoy parties and all of life’s special events. Sustainable Change has some many professionals involved, from dieticians, physiotherapists, psychologists, mind coaches, that I have used. I have more confidence in my ability to tackle anything, I have began to recognise my strengths, skills, values, who I am. I have found investing in me has made a huge difference to how I support my loved ones. I would recommend Sustainable Change to anyone, as really does offer everyone the ability to lose weight sustainably, it works with the individual not a one plan fits all. If you are thinking of joining then I would urge you too, you have nothing to lose and everything to gain. They support you every step of the way and provide you with tools and strategies to overcome self-doubt, negative inner critic, exercise plans tailored to you, diet plan tailored to you.
20 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Julie,
Thank you so much for sharing this, we truly appreciate the time and honesty you have put into reflecting on your journey with us.
What really stands out is how you have embraced this as more than just weight loss. The shift in your mindset, your confidence, and how you now see yourself is incredibly powerful. Going from feeling low in energy and limited in your movement, to now training in the gym three times a week and genuinely enjoying it is a huge transformation.
Your progress physically is fantastic, but the work you have done on your thoughts, especially challenging that inner voice of doubt, is just as important. That is where long term, sustainable change really happens, and it is clear you have put in the effort to build that foundation.
We also love that you are still living your life fully, enjoying time with friends, food, and special occasions. That balance is exactly what this is about. It is not about restriction, it is about creating something that fits you and lasts.
It is great to hear how you have made use of the wider team as well. Having that level of support across different areas is something we care deeply about, and it is brilliant to see you benefiting from it.
Most importantly, hearing that this has helped you not only invest in yourself, but also show up more fully for your loved ones, means a lot to us. That is the bigger picture of what we aim to achieve.
We are really proud of everything you have done so far, and we are excited to keep supporting you as you continue building on this.
All the best,
The Sustainable Change Team
I have tried every diet and diet club…
I have tried every diet and diet club under the sun - lost it put it back on. This is the first time in well over 40 years of diets that I feel positive that I will not only lose the weight but maintain the weight I reach. Three weeks in I’ve joined my local leisure centre and swim as many times a week as I can. I have a tailored diet plan which I batch cook so I’ve always got my meals ready and waiting. I am journaling daily and filling out a planner for all my meals that I send my my coach every day. I have a great coach who not only tailors my fitness plan and food but has invaluable advice if I get stuck. I’m due to have a mindset meeting soon and I join Alex’s lives every morning. I have changed my outlook and mindset so much in three short weeks and lost a stone already - it is money well spent to my mind. There is a supportive online community too and all in all I would recommend this programme to any lady over 50 who has struggled with weight and health issues as I have.
18 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Andrea,
Thank you so much for taking the time to share this. We really feel the honesty and experience behind your words, especially after 40 years of trying different approaches. That takes resilience, and we have so much respect for that journey.
What stands out most is not just the weight you have lost, but the shift in your mindset and daily habits. The fact that you are planning, journaling, staying consistent with your meals, and showing up for yourself at your local leisure centre is exactly what sustainable change looks like. That is how long-term results are built.
We are also really pleased to hear how supported you feel by your coach and the wider community. That combination of structure, accountability, and care is something we place a huge emphasis on, because we know it is the missing piece for so many people.
You mentioned something very important, which is feeling positive that you will maintain the weight this time. That belief, backed by the actions you are taking every day, is where everything starts to change for good.
We are so proud of the progress you have made in just three weeks, and even more excited for what is ahead for you. Please keep leaning into the process, the support around you, and everything you are building right now.
All the best,
The Sustainable Change Team
I contacted Alex this week and he asked…
I contacted Alex this week and he asked lots of questions about me and I gave my answers. There was no judgement just belief that he could help me move forward, lose weight for me to be more healthy and improve my mental health. He provided several free resources to get me started. I am half way through the metabolic mastery class which is really good at getting me to understanding lots of bits about how to change.
17 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Mrs. Williams,
Thank you for sharing your experience with us, it really means a lot.
We are so pleased to hear that you felt supported and not judged from the very first conversation. That is something we care deeply about, because we know how important it is to feel understood and safe when you are looking to make a real change to your health and wellbeing.
It is also great to hear that you are already working through the Metabolic Mastery class and starting to build that understanding around how to create change. Education is such a powerful first step, because once you understand the why behind everything, it becomes much easier to take consistent action.
We are really excited for you as you continue through this journey. Keep focusing on learning, building awareness, and taking those small steps forward each day. That is exactly how long-term, sustainable results are created.
We are here for you every step of the way.
All the best,
The Sustainable Change Team
Sustainable Change weight loss programme really works
This 5 * programne of tailored nutrition, exercise and mindset support has enabled me to lose 21kg in just over a year. It has been a game-changer and life-saver as my healthier lifestyle and new habits have been embedded into my daily routine - essential for sustainable weight loss and to maintain the lower weight in the long term. I would not hesitate to recommend the programme - it is the best investment in myself I have ever made. Should have done it years ago. The programme challenges long-held beliefs that getting older means getting fatter and a steady decline into old age and dependency on others. It doesnt have to be that way! Try it for yourself - and no- nobody has paid me to write this review!
17 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Joanne,
Thank you so much for sharing this, it is incredibly powerful to read.
Losing 21kg is an amazing achievement, but what really stands out to us is everything behind that result. The habits you have built, the lifestyle you have created, and the way you have embedded this into your daily routine is exactly what sustainable change is all about.
We also really appreciate you highlighting the mindset shift. Challenging those long-held beliefs around age, weight, and what is possible is such a big part of this journey. It does not have to be a slow decline, and you are living proof of that.
Hearing that this has been a game-changer and one of the best investments you have made in yourself means the world to us. That is exactly why we do what we do. We want every client to feel in control of their health, confident in their habits, and supported for the long term.
Thank you as well for recommending the programme so openly. That kind of honesty helps others who may be feeling stuck see that there is another way forward.
We are so proud of everything you have achieved and even more excited for what is ahead as you continue to build on this.
All the best,
The Sustainable Change Team
Resposta de Sustainablechange
Hi Jeni,
Thank you so much for your kind words. It really means a lot to us to hear that you’ve had such a positive experience with our team.
We genuinely care about every person we work with, and creating a supportive and welcoming environment is something we value deeply. We are always here to support you on your journey, every step of the way.
All the best,
The Sustainable Change Team
My biggest WIN - joining TSD
My weight before joining TSD was gradually increasing with life’s stresses and struggles and also menopause. I was getting larger each year and getting more unhealthy and unhappy. I spotted a post on Facebook about TSD and did a little research into what it was about and how it worked before I committed to yet another weight loss plan. TSD is different, it’s not just about losing weight it’s also about changing your mindset and learning to put yourself first. I slowly started to lose weight eating more food than I ate before joining TSD and gained a love of exercise.
My coach Michelle has been working with me from day one with advice and encouragement. She gives lots of helpful tips and encouragement when you are finding that some days are difficult and seeing no movement on the weight. Her Friday Ramblings are the best!
If you are hesitant about joining TSD I would highly recommend putting yourself first and joining this growing community of friendly people whom are there to help and support you along your journey to a better outlook on life.
16 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Melanie,
Thank you so much for sharing this so openly. We know how challenging that period can feel when weight is gradually increasing alongside life’s stresses and menopause, and it can start to impact not just physical health but happiness too.
What you said really captures the heart of what we do. This is not just about weight loss, it is about changing your mindset, learning to prioritise yourself, and building a lifestyle that actually feels sustainable and enjoyable. The fact that you are now eating more, enjoying exercise, and seeing progress is such a powerful shift.
We are also so pleased to hear how supported you have felt by Michelle. Having that guidance, encouragement, and someone in your corner on the tougher days makes all the difference, and we will be sure to share your kind words with her.
It is amazing to see how far you have come already, not just physically but mentally as well. That combination is what creates lasting change, and you are doing exactly that.
Thank you as well for encouraging others to take that step. Putting yourself first can feel difficult at the beginning, but as you have shown, it can completely change your outlook on life.
We are really proud of you and excited to see you continue building on this.
All the best,
The Sustainable Change Team
I watched 1 of Alex's videos
I watched 1 of Alex's videos on Instagram, I reacted to the post and I had a response within 5 minutes. I needed some motivation for losing some weight and fat from around my mid section. I received several links that have given me the information to motivate me to reach my goals. The tips and links were free! I have watched a few of Alex's videos on YouTube and the resounding tip is weight loss that is sustainable, and improving fitness. I look forward to implementing the tips from the videos. Thank you Alex.
12 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Lesley,
Thank you so much for taking the time to share this. We really appreciate you watching the videos and reaching out to us.
We are so pleased to hear that the information and resources helped give you some motivation and clarity around your goals. Our mission has always been to help people understand that sustainable weight loss and improving fitness does not need to be complicated. It is about building habits that work in the real world and can be maintained long term.
We are also glad the links and tips were helpful for you. We genuinely believe that the right education and guidance can make a huge difference, which is why we share as much free content as we can through Instagram, YouTube, and our resources.
We are excited for you to start implementing the strategies from the videos, and we are always here supporting you along the way.
All the best,
The Sustainable Change Team
Lost 6 kg (almost a stone) since mid-January
Having put on several kgs over Christmas and felt overweight for several years, I took the plunge and joined Sustainable Change, initially just to lose some weight. Okay, it is not cheap, but when are most things worth pursuing cheap? As Alex, the founder, puts it, you are investing in yourself and making yourself a priority so that you are in the best position to be able to support those around you, including family and friends. However, this is so much more than a weight loss company. Over the last 8 weeks I have felt so supported in achieving my goals, both from my coach, Harry, and all the staff looking after a wide variety of needs, which are tailored to each individual.
Not only do you get a workout and nutritional meal plan based upon your own needs. There are wonderfully thought-provoking Live webinars from the company's founder, Alex, 4 times a week to keep you on track and, where required, access to a psychologist and physiotherapist. The company is well thought out from obvious experience in the industry and all members are encouraged to develop their mindset to ensure that the changes you make in your life (not just weight-wise) are sustainable and lasting. The support network of members is second to none, and encouraged by its founder to be a positive and uplifting community. I have not once regretted my decision to step on board this wonderful journey.
13 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Sally,
Thank you so much for taking the time to share this and congratulations on losing 6 kg since January. That is an incredible achievement and we are so pleased to hear how positive your experience has been so far.
What you described is exactly what we hope every client feels when they join us. Yes, many people initially come to us wanting to lose weight, but our goal has always been to help people create sustainable change across their health, mindset, and lifestyle so the results last long after the initial phase of coaching.
We are really glad to hear how supported you have felt from Harry and the wider team. We put a huge amount of care into building a system where clients have access to the right professionals at the right time, whether that is coaching, psychology, physiotherapy, nutrition guidance, or the live webinars that help keep everyone focused and learning each week.
It also means a lot to hear you mention the community. We truly believe that surrounding yourself with positive, supportive people on a similar journey makes a huge difference when it comes to maintaining momentum and building habits that last for life.
Thank you again for trusting us with your journey. We are excited to continue supporting you as you keep moving toward your goals.
All the best,
The Sustainable Change Team
This is my 2nd review
This is my 2nd review, but I wanted to update on my experience. I am nearly 6 months in and when i joined, for many reasons i had hit a low point in my life and my weight, health and sleep habits were at an all time low. However i now sleep without nightmares, almost 7 hrs, huge for me, thanks to Kathryn, a very talented hypnotherapist/counsellor, she is sweeping underneath the rug where i have hidden my life and liberating me! . Michelle my coach gives me incredible support on a daily basis, sorting resistance exercises, recipes, goals, inspiration and encouragement. Always saying just what i need to hear. I have lost over 10kg but do not feel like i am on a diet, i just feel alive again. Tristan the physio is helping my body work through pain and improve mobility. Jess is now helping me as a Mindset genius. Then there is Alex and his morning sessions that help messages to sink in and become reality.
The cost is eye-watering, however I am beginning to feel so differently about my life that i know I am worth it, it can feel a little ‘odd’ when the talk turns to money and at one point i thought there was something a little dodgy. There is not, the professionalism and support is like nothing i have ever experienced before. The whole trajectory of my life is shifting for the better, thanks to SCP
12 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Kate,
Thank you for taking the time to share this update with us. Reading messages like this genuinely means a lot to our entire team. We know you joined us during a very challenging time in your life, and seeing you begin to feel alive again is exactly why we do what we do.
It is wonderful to hear how much progress you have made with your sleep, your mindset, and your health. Sleeping close to seven hours without nightmares is a huge step forward and we are so proud of the work you have done with Kathryn. Hearing that Michelle has been able to support you daily with your training, nutrition, and encouragement is also fantastic, because that consistent support is a big part of helping people build sustainable habits.
We also love hearing that Tristan has been helping your body move better and reduce pain, and that Jess is now supporting you with mindset work as you continue progressing. Our goal has always been to provide a team around you so every part of your health and wellbeing is supported, not just weight loss.
Losing over 10kg while feeling like you are not on a diet and simply feeling more alive is exactly the outcome we want for our clients. Sustainable change should never feel like punishment. It should feel like you are rebuilding your life in a way that lasts.
We also appreciate you being open about the investment side of things. We understand that the cost can feel significant at first, and it is completely normal for people to question it. Our intention has always been to provide a level of care, access, and professional support that truly changes lives, and we are so glad you are beginning to see and feel the value of that.
Thank you again for trusting us during such an important period of your life. We are incredibly proud of the progress you are making and we will continue to be here to support you every step of the way.
All the best,
The Sustainable Change Team
My biggest Win is achieving 4 stone…
My biggest Win is achieving 4 stone weight loss in 13 months and dropping from size 28 to 22 since joining sustainable change programme.
Last year was a turning point, my asthma was uncontrollable, i had chronic back and knee pain and could only walk short distances before having to rest. I was on the slippery slope to dying young.
I came across a Facebook post from sustainable Change whilst scrolling and it was the best decision I’ve made to join. The support I’ve received from Alex, the team and especially my coach Jamie has been phenomenal. It’s not been an easy journey by far but Jamie has always picked me up, dusted me off and encouraged me all the way with suggestions and guidance to help me achieve my potential.
If you want support, guidance by qualified experts, one to one coaching on fitness and nutrition, a supportive Facebook community and a sense of belonging then this is for you. I’ve chosen to prioritise me at last - it’s took me 60 years but I’m getting there!
11 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Lizzy,
Thank you so much for sharing this with us. Achieving a 4 stone weight loss and moving from a size 28 to 22 in 13 months is an incredible achievement, and we are genuinely proud of the work you have put in to make this happen.
Hearing how far you have come from where things were last year means a lot to us. Turning things around when your asthma was difficult to manage, while also dealing with back and knee pain, takes courage and commitment. The fact that you decided to prioritise yourself and your health is a huge win in itself.
We are also really pleased to hear how supported you have felt by the team, and especially by Jamie. Our goal is always to be there through the challenging moments as well as the wins, helping people keep moving forward one step at a time. Your determination to keep going, even when the journey was not easy, is exactly what sustainable change is all about.
It is never too late to make yourself a priority, and your story is a powerful reminder of that. Thank you for trusting us to be part of your journey and for sharing your experience with others who may be thinking about starting their own.
We are excited to keep supporting you as you continue building on these amazing results.
All the best,
The Sustainable Change Team
Game Changer
I have been following the Sustainable Change Program for the last 7 months and it has been a game changer for me. I joined to lose weight but quickly realised that it is about so much more than weight loss. It is truly holistic and through Alex and his amazing team you learn how to become healthier, stronger and fitter in both body and mind, by introducing new habits which become part of your daily life. There are so many resources that are freely available, but the one-to-one coaching is second to none. My coach, Rab, has been with me every step of the way and I couldn’t have achieved what I have (12kg and 60 cm loss) without him. If you are unhappy with how you look and feel, then take the help!
11 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Nicki,
Thank you for taking the time to share your experience with us. It means a lot to hear how the last seven months have been a game changer for you.
Losing 12kg and 60 cm is an incredible achievement, and it is a reflection of the consistent effort you have put into building new habits and looking after yourself. What makes us even happier to read is that you recognised early on that this journey is about much more than just weight loss. Our goal has always been to help people become healthier, stronger and more confident in both body and mind, and it is wonderful to see you embracing that.
We are also really pleased to hear how much support you have felt from Rab. Having a coach walking beside you through the journey, especially during the challenging moments, is such an important part of the process and we know Rab will be very proud of what you have achieved.
Thank you as well for encouraging others who may be considering taking that first step. It takes courage to ask for help, and stories like yours show what is possible when someone commits to themselves and their health.
We are excited to keep supporting you as you continue building on these amazing results.
All the best,
The Sustainable Change Team
So much more than "just another diet club"
In September 2024 having seen one of Alex's posts on Facebook I decided to join sustainable change. I was 2 months away from my 59th birthday and spinal surgery but made the decision to invest in myself. my physical and mental wellbeing and turn my back on the diet rollercoaster I'd been on for over 40 years.
Is it a cheap programme? No, but paying for diet clubs over the past 40 years has cost a small fortune and had left me heavier than ever.
Have I regretted my decision ? No. I have had access to mental wellbeing coaches, a physio to advice on the correct exercises for me, an extensive support network and most importantly a fantastic coach who has been by my side all the way with phone calls, messages, support, advice and guidance.
The results speak for themselves.... I am now 23 kilos lighter, have lost a total of 125 cm but more importantly I have a healthy relationship with food and have learnt how to love and accept myself for who I am.
10 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi M. Woods,
Thank you so much for sharing your experience with us. Reading stories like yours means a great deal to our entire team.
Making the decision to invest in yourself after 40 years on the diet rollercoaster takes real courage. Choosing to prioritise your physical and mental wellbeing, especially with surgery ahead and a milestone birthday approaching, is something you should be incredibly proud of.
Your results are absolutely fantastic. Losing 23 kilos and 125 cm is an incredible achievement, but what makes us even happier to hear is the relationship you have now built with food and with yourself. Learning to move away from restrictive dieting and towards understanding, balance, and self acceptance is exactly what sustainable change is all about.
We are also really pleased to hear how supported you have felt by the team. Having access to psychologists, physios, coaches, and our wider community is something we care deeply about because lasting change requires support from multiple angles, not just nutrition alone.
Thank you again for trusting us and allowing us to be part of your journey. Your story will inspire so many others who feel stuck in that same cycle and are looking for a different way forward.
All the best,
The Sustainable Change Team
I am only starting my journey with Alex…
I am only starting my journey with Alex and his company yet everything I perceived from all the free information I have been sent is very achievable and is given with my goals in mind to future proof my health fitness and weight loss. A big thanks to Alex and team I can do this with baby steps and guidance. A big thank you.
10 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Rhian,
Thank you so much for sharing this. We are really excited to have you starting this journey with us.
It is great to hear that the information we have shared so far already feels achievable for you. That is exactly what we aim for. Sustainable change comes from small, consistent steps that build confidence over time, and we are here to guide and support you through every stage of that process.
Your focus on future proofing your health, fitness, and weight loss is exactly the mindset that leads to long term success. You absolutely can do this, and you do not have to do it alone. Our whole team is here to help you take those baby steps and keep moving forward.
Thank you again for trusting us to be part of your journey.
All the best,
The Sustainable Change Team
Helpful and understanding
Alex was very empathetic and not pushy at all. He provided numerous free resources which were really helpful and encouraged me that making a small change every day really does add up. Feeling more hopeful that I can make a positive and lasting change to my health.
8 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi LM,
Thank you for taking the time to share this. It means a lot to us to hear that you felt supported and understood throughout your experience.
Our goal is always to meet people where they are and provide guidance that feels practical, achievable, and supportive. Sustainable change is never about pressure. It is about building small habits day by day that gradually create lasting results for your health and wellbeing.
We are really pleased to hear that the resources were helpful and that you are feeling more hopeful about making a positive and lasting change. That mindset is a powerful place to start, and those small daily improvements truly do add up over time.
Thank you again for your kind words and for allowing us to be part of your journey.
All the best,
The Sustainable Change Team
Resposta de Sustainablechange
Hi Nicole,
Thank you so much for taking the time to share this. It really means a lot to us to hear that you found the support helpful. Our whole goal is to make sure you feel guided, supported, and confident with the changes you are making, so hearing this is incredibly encouraging for the team.
Please remember we are always here for you. Keep leaning on the support, the resources, and the team whenever you need it. We want you to continue building momentum and feeling stronger with every step forward.
All the best,
The Sustainable Change Team
Friendly advice
I got so much help and advice lots of links and all free
9 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Jacqueline,
Thank you so much for sharing this. We really appreciate you taking the time to leave such kind feedback.
We are so glad to hear that you found the advice helpful and that the resources and links supported you. Our goal is always to provide as much value, guidance, and practical support as we can so people feel empowered to take the next step in their journey.
Please remember we are always here for you and we are genuinely excited to see you continue building on the progress you have started.
All the best,
The Sustainable Change Team
Fantastic advice
Fantastic advice, plenty of information and tios shared looking forward to reaping the rewards. Thanks again
9 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Karen,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience.
We are so pleased to hear that you found the advice valuable and that the information and tips were helpful for you. Our goal is always to make sure you leave feeling informed, supported, and confident about the steps ahead.
It is great to hear that you are looking forward to reaping the rewards. Keep focusing on the small, consistent actions and please remember we are always here to support you whenever you need guidance along the way.
All the best,
The Sustainable Change Team
A caring and compassionate organisation
I’ve been with SC for just over a year now and am lighter and have lost cms which is what I joined for. What I didn’t realise I’d also get was a supportive community including a wonderful personal coach who truly keeps me on track and access to reliable information, live coaching sessions and helpful book recommendations. The SC team are all truly lovely people and genuinely care for each person on the program. This is an organisation that will help you lose weight but has so much added value.
9 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Thank you so much for sharing this and for being part of the community for over a year now. It is incredibly meaningful for us to read feedback like this.
We are so pleased to hear about the progress you have made with both weight and centimetres. That is a fantastic achievement and a real reflection of the consistent work you have put in. What you mentioned about the community and support is exactly what we aim to create. Sustainable change is never just about the number on the scale. It is about having the right guidance, a coach who cares, access to reliable information, and a community that supports you through the ups and downs.
Hearing that your coach has helped keep you on track and that you have found value in the live coaching sessions and resources really means a lot to us. We genuinely care about every person in the program and it is wonderful to see you making the most of the support available.
Please remember we are always here for you and we are excited to continue supporting you on the next stage of your journey.
All the best,
The Sustainable Change Team
Being held accountable for my actions is a true gift
It was a challenge to invest in the help and support offered to me by Sustainable Change initially because I had almost given up on finding the kind of support I knew I wanted. I had previously lost over 7 stone with the help of 2 very well-known nationally available weight loss organisations. I hadn’t enjoyed it at all but instead had felt judged and that I had failed because I’d allowed myself to get so fat. I knew I needed to lose more weight- a consultant at my local hospital had told me I should really lose half my then body weight. However, I was afraid to return to either of those organisations because neither of them had helped me to understand WHY I had such a problematic relationship with food or to overcome and change it. If I failed to lose weight one week no one held me accountable. Instead I was told to ‘start again tomorrow’ giving me permission to go home, stuff my face with sugary cakes and chocolate, feel dreadful and ashamed and start again the next morning. So I was looking for something else which is why Alex Neilan turned up on my Facebook feed.
Initially I turned down the invitation to find out more however when I inherited some money very unexpectedly I decided to invest in the 12 week programme they offered mainly because I thought having a coach to help me to be accountable for my actions would be a good idea.
It has been. I have finally found out why I have used food as the main source of comfort and reassurance for so many years and have begun to really tackle that. Finding sustainable solutions to my general tendency to dislike exercising has been another revelation. I now really enjoy walking briskly every day and feel off kilter of if I don’t do it.
I’ve read that some people find the amount of information they’re given at the beginning is overwhelming however I just saw that as being offered lots of different approaches. It isn’t a “one size fits all” approach which I really liked. I’ve particularly enjoyed the reading list and the support of my superb coach Michelle. I’ve also been able to access some help with my emotionally stuck feelings about moving at all and been able to completely change my relationship with sleep. I used to take hours to relax enough to sleep. Now however if I even sit on my bed I’m nodding off almost immediately.
I’m so grateful to Alex and his team of professionals who provide a truely 360degree service. With their help I am learning how to not need their help in the future.
6 de março de 2026
Avaliação não solicitada
Resposta de Sustainablechange
Hi Lulu,
Thank you for taking the time to share such an honest and thoughtful reflection on your journey. Reading this means a great deal to us.
First, we want to acknowledge the courage it took to invest in yourself again after the experiences you had previously. Many people come to us feeling exactly the same way, having tried other approaches that focused only on the scales without ever helping them understand the deeper relationship they have with food, movement, and themselves. What you described is precisely why we built this program the way we did.
Hearing that you have begun to understand why food became a source of comfort for you, and that you are now actively working through that with the support of your coach, is incredibly powerful. That level of self awareness is where real, sustainable change begins.
We are also so pleased to hear how much you are enjoying your daily walks and that movement is starting to feel like something that supports you rather than something you have to force yourself to do. Those small shifts in mindset are often the moments that change everything long term.
Michelle will be so happy to hear your kind words. Our coaches genuinely care about the people they support and take great pride in helping you stay accountable while also giving you the tools to build independence and confidence in your own decisions.
What you said at the end really captures the purpose of everything we do. Our goal has always been to help people build the skills, awareness, and systems so that over time you no longer need us in the same way. We want you to feel empowered, capable, and in control of your own journey.
Thank you again for trusting us to be part of this chapter. We are incredibly proud of the progress you are making and we will continue to support you every step of the way.
All the best,
The Sustainable Change Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.