Swain Destinations Avaliações 215

Swain was amazing from planning to the end of our trip. They were aware of our budget while finding safe and exciting ways to see Africa for the first time. I refer to this as a trip of a lifetime and it truly was. I didn't have to worry about a thing because everything was planned ahead, so we were allowed to truly appreciate this trip.

The trip was so well planned, and exactly what we asked for -- we started with a walking tour of Auckland to get acclimated, a trip to Hobbiton, a tour of the mountains, black sand beaches and rain forest, all with lovely, knowledgeable guides. They were super flexible, cancelling one trip when our plans changed, moving our transportation times when requested, and again, everyone was so nice!!

We just got back from Gorilla Trekking in Rwanda and it was a fantastic experience. The logistics were perfect from the moment we got off the plane through the moment we were dropped back off at the airport. Our driver/guide was fantastic, could not have been nicer or more accommodating, and had us at every hotel and activity without any issues and made sure we were extremely well taken care of every step of the way. No issues at any activity or any accommodation - everyone had our information and everything went off without the slightest hitch. Even still, we were contacted by local Swain representatives to ensure we were having a great time and as a point of contact for any issues should any arise. We also have travelled to New Zealand/Australia in 2012-2013 and to South Africa in 2016 and both of those trips were equally amazing. Cannot recommend Swain highly enough. Thanks!

Just returned from Botswana -- SWAIN did an absolutely fabulous job planning this trip for us -- everything went perfectly!!! Thank you SWAIN!

Swain went above and beyond in exceeding our expectations! They did a phenomenal job arranging flights, tours, guides, and accommodations. They listened to what we wanted in our trip, were easy to work with, flexible (including when a medical emergency delayed our trip by a year), and very reachable--they quickly responded when we had questions or needed assistance (which was close to never because of how perfectly they had our trip planned!). This was the trip of a lifetime for my little family, and I appreciate all of the thought and effort that was put into planning our trip. Thank you!

From the early days of planning our trip to So Africa & Zimbabwe, Swain Destinations was meticulous, responsive and incredibly knowledgeable. All of their recommendations were spot on, from accommodations to tours to activities, and their “on the ground” staff was stellar. One of our group members unfortunately suffered an injury during the trip and Swain’s help was invaluable in getting care for her and following up daily regarding her progress. The entire trip exceeded our expectations but the Safari portion itself was the highlight, and the lodge where we stayed for that portion was one of the most extraordinary places we have ever experienced. We would highly recommend Swain Destinations.

I appreciated the recommendations that Swain made - everything was very smooth. Every day I received a text message with information for the next day's excusions. They were always available if I needed them (e.g., weather cancellation).

Swain Destinations really did a great job for us. They worked with me to create the perfect Australia itinerary, answered all my questions, and then managed the logistics to make the plan workable and efficient. All the hotels Garry selected were excellent, and our airport and hotel pickups were always prompt. George was great about staying in touch via text during our trip and dealing with any minor issues that popped up. I can't recommend Swain enough, and I will use them again when I plan my bucket-list trip to New Zealand.

Swain did a great job for us from beginning to end. They helped to create a personalized itinerary with great recommendations and were with us every step of the way, including daily texts as to who, when and where we should meet for tours. It was a highly memorable trip and we would strongly recommend Swain to others who are visiting Australia.

Kathryn and the entire team at Swain did a great job providing a professional and seamless experience! Thank you!

It started with the trip planning. Swain recommended Tswalu which was an incredible experience. All our transfers were seamless and in roomy, clean, well appointed sedans. All our accommodations were wonderful. Our tour guide for the Cradle of Humankind (also recommended by Swain) was friendly, knowledgeable, and accommodating. He offered a driving tour of Pretoria which was also interesting and informative. Without question, we’d use Swain again.

While our itinerary, hotels, guides, transfers and experiences have been priceless throughout our month of travels it was the care and compassion received during a family health emergency that really exceeded expectations. Here’s an example ;
*we cannot imagine the emotional rollercoaster you have been through during your trip. We are so happy to hear that your daughter-in-law is due to make a full recovery. We'd love to help provide a little extra relaxation to let you know we are all thinking of you and your family.

Felt like George Swain was watching over us the whole time. Did a great job of easing us over the hurdles of weather related complications. All our hotels and guides were wonderful.

Very efficient and well thought out itinerary. My family, of 19 members with multi-generation needs and expectations, had so much fun and bonding moments, while immerse in New Zealand's best sceneries. Hats off to Georege and his team. Kudos 👏

Swain Destinations put together a wonderful experience in New, Zealand, Australia, and Fiji. With 9 flights and 8 hotels over approximately 3.5 weeks, this was incredible. The tours booked (small & private tours) made all of the difference and the hotels were fantastic! George Swain provided daily text messages on the drivers or tour operators for the next day. This was very much appreciated as it can be difficult to keep track with so much movement! I would highly recommend Swain Destinations for your travel to New Zealand, Australia, and Fiji!

This was my first trip booking through Swain. My best friend and I did 2 weeks in AUS and NZ. It was our first time in both places. Swain did an immaculate job, from helping craft our itinerary to arranging all our transportation and activities (and we did A LOT of activities). We had a total of 8 flights and traveled to a total of 5 places, yet we were completely at ease the entire time. Accommodations were first class. Once we boarded our first flight we knew we’d be in great hands and just sit back and enjoy the trip. Belkys worked with us directly to tailor this trip and she was very responsive and did a phenomenal job. I will 100% come back to Swain for future trips and particularly would love to work with Belkys again. Can’t thank them enough for the trip of a lifetime.

Everything was arranged ahead of time and the staff was always giving us a heads up to make sure pickup times and locations were set the day prior. All of our daily trips were well thought out and extremely enjoyable! The value for what we paid was fantastic

Having never been to Australia or New Zealand we wanted a trusted professional to help plan our trip. Grant from Swain Destinations designed an amazing trip for me and my family. With just 10 days to spend on the South Island we saw and did so many fabulous things!

Everyone of SWAIN’s drivers, guides and online team were excellent. All very professional, informative and accommodating. All activities were top notch. Learned very much about Australia and New Zealand, and nature that they so loving care for in every city. The constant internet communication concerning pick up times and activities helped calm this Senior couple’s anxiety about travel issues. Highly recommend!

I could not be any happier with our Australia/New Zealand trip booked with Swain Destinations. The detailed itinerary that Grant put together based on our conversations, and having the flexibility of making adjustments where needed was fantastic. Then, to be on our travels and have constant communication from George Swain with any new contact information for drivers and/or tour guides the day before was just the icing on the cake. It was a huge trip for us to take and not only having the detailed itinerary to refer to but then the additional communication that ensured we never had to worry about a thing just made the trip that much better. Thank you for helping us have the trip of a lifetime!!