Swansea Tyres Limited Avaliações 

536
•
O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My first time using Swansea Tyre Clutch & MOT center and definitely NOT my last - Absolutely brilliant place! Not only did they give me a good price for the work, they completed the work rea... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sorted out my wheel alignment issue perfectly, answered all questions and explained everything thoroughly. After being stung by so many garages, I'm hoping I've finally found a good one. Major service... Ver mais

Avaliado com 5 de um total de 5 estrelas

AA recommended , after breaking down in Swansea the AA safely got me to Swansea tyres ltd, who had agreed to repair my broken alternating timing belt, after a phone call from the road side by the AA... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really impressed with this place, hassle free and really fair and transparent in pricing especially when things change (I was getting some work done after an MOT fail, and although parts needed were... Ver mais

Detalhes da empresa

  1. Loja de Pneus
  2. também em
  3. Oficina de Automóveis

Informação fornecida por fontes externas variadas

Swansea Tyre & Clutch & MOT Centre does a lot more than just fit tyres and clutches & MOT's! We service, & repair all makes and models of vehicles and light commercials. We are also a Quantum Tuning Partner and are able to remap and tune your vehicles while you wait! We are part of the RAC Approved Garages network and also Trading Standards Motorcodes Approved. We are also AA Approved and recommended as of March 2017 We are a Tec4 Lubricants Service Centre so we are able to advise on the best treatments and service issues for your vehicle. We are on the Approved Garages Network, which means that you are always looked after and to the highest possible standards! You are also able to find us on the AA Garage Guide! We offer 24 hour recovery including specialist fuel drain services across South Wales, so if you break down we will be there to help!


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

536 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(536)

1 avaliação nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Professional

Had an MOT, they were accommodating when I needed to change my time. Good service, professional garage and friendly staff.
I was charged £72 for an hours labour to change a horn which seemed pricey.

19 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful staff

Very friendly and helpful staff.
Prices very competitive and everything handled in an efficient manner.
l would definitely recommend them and will be using them again directly next year.

18 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service all round

Knowledgeable, courteous receptionist who clearly explained what a full service consisted of. A video was sent to my phone of the issues I had with tyres and tracking. Couldn’t be happier tbh - kept informed at all times and clearly saw the issues that needed rectifying.

18 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent!

Excellent!! Great service, everyone that works there are fantastic. Highly recommend, under new management and huge improvements. Well done all

11 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sorted out my wheel alignment issue…

Sorted out my wheel alignment issue perfectly, answered all questions and explained everything thoroughly. After being stung by so many garages, I'm hoping I've finally found a good one. Major service being booked soon...

9 de novembro de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Review of recent visit

All staff members were very helpful and welcoming from my first call and when arriving at the garage.
Only three reasons why I couldn't give 5 starts which are -
> I booked in for a full fixed price service with MOT, when booking in on-line I was quoted £110 but was charged £150 when paying - no reason could be given for this
> I needed work to be done on my vehicle so it could pass the MOT but at no time was I given a price even though I asked and only found out at the end that my bill came to nearly £500, luckily I could just afford it but was a big shock after being told the parts wouldn't cost much
> I was promissed to have a video sent to me showing the defects on my car but I am still waiting for this to arrive !!

8 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional service

Exceptional service, polite efficient and very friendly staff. Sorted serious problem with my dpf on my Astra . Car was booked in within 24 hours and sorted the next day. Would have no hesitation in recommending them and their prices are not extortionate! Will be using them again in the future. Thank you for your excellent service

7 de novembro de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Fri 26 Oct pm

Fri 26 Oct pm
Booked too many cars in at same time. So had to wait 1.5 hrs to collect on a basic service
Not clearly explaining what the service entails (expected interim/ given and charged full.- so more expensive than planned). Not a problem if that level service was needed, but need to know
No wheel alignment done - not a problem on car of this mileage / age - but if promised - needs doing
car not cleaned. Ditto. If promised & [paid for it should be done.)

5 de novembro de 2018
Avaliação não solicitada
logotipo da Swansea Tyres Limited

Resposta da Swansea Tyres Limited

Hi thank you for taking the time to leave us feedback it is very much appreciated.

On the 26th we had a problem with 2 staff absences due to sickness. This is the reason we fell behind with our work booked in. You are completely right, you should have had both your free wheel alignment and also your free service wash. I would like to personally apologise for this and to invite you back for a free service wash and alignment check at your convenience.

We certainly fell short of our target 5* customer service on this occasion and would like the opportunity to make it up to you.

Regards

Swansea Tyre, Clutch & MOT Centre

Avaliado com 5 de um total de 5 estrelas

Competent service

I managed to misfuel my Toyota Avensis Diesel. I topped it up with 20L of petrol. The only sign of a problem was that the car wouldn't start right away but it drove OK and I unfortunately did so for about 20miles. Anyway, they responded on my first ring and was on their way soon after. On arrival (which was delayed by an RTA), their service was great. The car was ready within 30min at a reasonable cost considering the going costs by other outfits. They did recommend an additive (fuel system lubricant/clearner) which I accepted considering that I drove the car misfuelled, and the car has been fine since. I highly recommend them.

2 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a service

Excellent service. Love the videos as you get to see what is wrong with the vehicle. Staff are very friendly and knowledgable. Will definately be using this Centre from now on. Will be recommending.

18 de outubro de 2018
Avaliação não solicitada

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