Swanswaywear Avaliações 

DO NOT BUY FROM THIS STORE. I ordered a bra for £33.00. The item did not fit, so I requested a return under their advertised policy, which explicitly lists "choosing the wrong size" as an eligible return reason.
​Instead of honoring a normal return, they refused a refund, repeatedly pushed me to buy paid replacements, and then revealed for the first time that I must ship the item back to Wuhan, China at my own expense!
​This international return location is completely omitted from their website's Return Policy page. Shipping tracked to China from the UK costs nearly as much as the product itself, making a return virtually impossible. This company uses misleading terms to trap international buyers into non-refundable purchases. I have reported them to Shopify and opened a chargeback dispute with my bank. Avoid at all costs!

I bought 34B size bras, which is M in their sizing. 34B usually fits but it the cup size was a bit big for me when I tried it on. I emailed them asking for a refund, I wasn't even looking for a full one, just partial is fine since I read reviews they would want me to pay for shipping anyways.

They were responsive, right away they offered to send me a new size for $25 shipping fee, but I did not want it as 34 band fits me, 32 doesn't. So I declined the offer, and just want to send the products back. Now they say they will offer me 25% off for new items or they offer me $8 compensation as a gesture of goodwill.

The whole order was $49.99, the shipping is $7.99, so you're telling me you're compensating me $8 which was the shipping fee I paid anyways as a gesture of goodwill.

I instead asked for the 25% they offered in refund, so 25% of $49.99, and guess what? nothing, silence, no answer. I think this company needs to re-evaluate their policy and how they handle customer services.

I ordered based on their sizing chart and the bra was too small. They claim that since I tried it on, they are unable to accept the return or an exchange for a different size. Very dishonest business practices. Do not recommend this company at all!

Commande faite le 30 juin après de multiples pubs sur instagram, toujours aucun colis envoyé ! (le 18/07). Je les ai contactes à 2 reprises, une fois on me dit qu'il y a du retard et désolés, la deuxième fois plus d'une semaine après je demande un remboursement, on m'ignore totalement !

My experience with this retailer was very disappointing. The return compensation offered changed during the process, and I ultimately had to pay £33 to return the item to China. Communication about the return process was frustrating, and I was left feeling uncertain about whether I would receive the refund I was entitled to. Based on my experience, I would not shop here again.