Signing was canceled and I was never notified. I kept emailing and finally was told of the cancelation. Then tried to get a refund and was told it will take a long time fir my refund and item return.... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Signing was canceled and I was never notified. I kept emailing and finally was told of the cancelation. Then tried to get a refund and was told it will take a long time fir my refund and item return.... Ver mais
A empresa respondeu
My mail in item was sent, received, and acknowledge by SWAU. Once the signing was complete, I received notification that my item was being prepared and then notified when it was shipped to me. Gre... Ver mais
I've had great to exceptional service every time I've used them for private signings for actors like Henry Cavill, Keira Knightley, David Corenswet, and most recently, Tom Holland. Signing schedules c... Ver mais
I've been doing business with SWAU since day one. They have some incredible opportunities, and many first time signers. They pack items with care, using quality shipping materials. In addition to t... Ver mais
SWAU connects fans to their favorite celebrities with autograph opportunities from Star Wars, Marvel, DC and more. We help bring your favorite stars to the world's top comic conventions, and offer monthly auctions, autograph authentication and engaging online communities to collectors worldwide.
Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing people working there the team is very helpful and goes above and beyond to help u out. Fast response time and fast return on items. I never feel left in the dark when trying to get information. Amazing only really shop with them since they r so detailed
Excellent service from signings, authentication, sales, and auction. Always thorough and reliable.
Always use them for my send in items and have had amazing experiences. They treat my items well in person and ship well packaged for their protection. Even when issues come up that are out of their control I have been treated fairly and professionally.
I’ve been a part of SWAU since pretty close to the beginning and I’ve seen this grow from basically a few guys talking to one of the most prolific and professional autograph entities in the world. I recently took part in my first auction and it was a perfect experience.
SWAU has a great lineup of clients offering signatures but couple improvements needed...
1. More clients from other shows.
2. Additional or Exclusive photos for selection
3. Quicker update on website.
I have used their services numerous times. Starting with their first signing of Daisy Ridley. Highly recommend
Great products, great signings and great customer service can’t recommend enough!
I have never had anything but perfect service from this group! Always get exactly what I ordered sent with protection and care!
Absolutely the best customer service, and there is no group more trustworthy when it comes to a piece of mind for authenticity on an item.
I have had several great experiences with SWAU both with sending in items to be signed and having photos they provide signed. They always take great care of my items, pack them well and have outstanding customer service.
Swau saved me on making a big mistake on a me buying a what was found out to be a fake Carrie fisher autograph they provided a quick response and I always enjoy the monthly Star Wars mystery autographs as well
I've done many send-in and pre-order autographs from SWAU over the last few years. Every item has been signed exactly as I wanted and they are very good at keeping people updated weekly with their signings. Some of the signings I've participated in are Anthony Hopkins, Sarah Natochenny, Matthew Lillard and Jack Quaid.
One thing to keep in mind in dealing with any autograph promoter and especially ones offering non-convention autographs, they will potentially take months. It's not the company's fault for the delays most of the time but rather the lowest priority for the celebrity.
Amazing company. I wouldn’t trust anyone else with my autographs.
I used them three times for their send in services. The first time went great. The second time, they couldn’t find my item but then it turned up thankfully. The third time, they lost my item. They did reimburse me the cost of the item. But I no longer trust them.
Attended Toyrobotfest in Los Angeles, CA. I had Gregg Berger signed Grimlock and Keone Young autographed Stormshadow. I saw Swau booth and had them authenticate both autographs. Won and Done in 10mins. Basic fee of $10 per autograph. Satisfied..
Great company, top notch in service for everything in the autograph hobby. I've placed numerous orders with swau and always received items in superior packaging, if there was ever an issue it was handled promptly and professionally. I will continue to be a customer of SWAU.
I have used SWAU many times in the past few years. Have never had a problem and always been pleased with what I received from both their store and private signings. I ❤️ SWAU!!!
Best company for signatures, excellent customer service, no issues in getting items signed. Great selections of celebrities signing. Been working with them for 3 years straight. I do recommend them 150%
Always have a good experience with SWAU. I have been a VIP member since they opened it up and have been more than pleased with the experience: the ability they have to get great named talent; guarantee that I can get character names or personalization or quotes even if for an extra fee (this is the way things are these days and I'm just grateful I can get the guarantee by paying extra instead of hoping they'll have time at a show); the safe way they package my items and get them to me; the very friendly and informative customer service; the great availability of quality photos or posters from the talent's career; and so much more. They are great to talk with and willing to help out. I highly recommend giving them a try. Most trusted sellers I have encountered (and I've tried others who have made me wait for years only to lose my invoice or cancel the signing altogether).
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