Swimart - Mermaid Waters Avaliações 116

I spent nearly $1,800 on new pool equipment and chemicals with Swimart, Mermaid
Waters. Matt the pool man did a good job over several days installing the Chlorinator and balancing the pool. However, he left the filter running overnight making a noise for several days. I phoned the pool shop requesting he call in briefly to fix the problem. However, Jack (owner!) was only interested in blaming the electrician and was most unco-operative and unhelpful. The electrician came around and fixed it- the switch was left on bypass not the timer. I won’t shop there again. Thanks to Jack’s rude manner. And why do they request your direct debit details before proceeding? Not very professional!

the best, always !

Great customer service. I wasn't made to feel stupid even though I didn't know anything about my pool. 10 out of 10.

Great service. Had a water test done and bought things to have the pool on track for the warm months ahead

Friendly, knowledgeable team who offer good service and advice with pool maintenance.

Always happy with the service at Mermaid Waters.

Great service , friendly service and ever so helpful to maintain your pool sparkling clean
Thoroughly recommend them

Friendly, and reliable. Pool maintenance made easy.

Good, quick and no stitchup. over 30 yrs, = best owners - striving to be the best.

Swimart upgraded our filter media to glass, certainly a worthwhile improvement!

First time visiting, spoke to Don who was friendly and helpful.

As a customer for nearly 30 years at Swimart I have seen many comings and goings. The current store is excellent. Customer service as you walk through door, begins with a welcome, and the layout of the store is well stocked. Good advice from staff, and good value on pricing. Keep up the good work.

Excellent customer service and great product knowledge. Very helpful.

All good - always available, always well informed and helpful The service is always first class and they deliver all that I need
Rick Anstey

Pool motor supply and install - Mermaid Waters Swimart Pools
Work carried out by Ian - Ian was very knowlegeable in all the pool equipment we have and explained what was done, plus he fixed our skimmer box problem which we have had for years....job carried out without a hitch.
Very happy with Swimart team at Mermaid Waters