Swimart - Tweed Heads Avaliações 79

Went to go to another company to have my water tested but once again they were closed before their closing time!!! But I'm happy they were as the service was better and information given was fantastic, I have now found my new pool shop for chemicals and water testing (free testing) and will be calling them next week in regards to the pool heater that we discussed today. Great service, informative chat and all with a smile. Thank you soon much for being g open as per your shop hours, you now have a new customer

Our pool was green . The guys came out quickly and over a few days it was back to normal. They were very helpful and professional. Kylie

Friendly, polite & efficient service. As always.

Always turn up on time and do a great job.

The guys at swimart pools tweed heads are great and service is exceptional could not ask for a better pool team and our monthly services are great

The guys are always helpful and friendly. Great pool shop!

Prompt, Reliable Friendly service .. as always 👍

Always friendly and Helpful great product knowledge

I am very happy with the service my pool is recieving from Swimart at Tweed Heads. It has never looked better. Thankyou so much Bailey.

The staff at Tweed Heads Swimart are knowledgeable, reliable and friendly and have been a customer for close to 7 yrs.

Always friendly & professional in any dealings I’ve had with the Tweed branch.
Advice & services have been honest & practical.
Easy to deal with.

Up until I received your invoice I was very happy with your service ; however when you treat me like one of your bad payers I am offended.
My record shows I pay on the day if you know the amount - sending a demand ' pay within 24 hours ' with my record of paying then that tells me there is little communication between your accounts dept and the good people on the front line. Swimart needs to do some work on fixing this problem.

They all ways good ,they they give great advise

New pool owner. Very helpful.👍👍

Jake is Always Helpful. Knows his stuff. Wouldn't go anywhere else.

The worst experience of my life, was called a liar by staff, proved incorrect, staff member who lied stated he was away for three weeks so couldn’t have served me when I stated he did. I asked him to open written diary which showed my name and date. Liar.
I’m still yet to receive my pool cover which at second attempt was promised within 7 days.
Tweed heads shop is ludicrous.
I still don’t have cover.
I’m ropeable.
My advice is either retract franchise or replace current staff.
A call about my pool cover would be nice.
Ps
I own Australia’s largest pool heater/pump company and there is no doubt a reason you are not an authorised distributor.

Always friendly, professional and very helpful.