We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... Ver mais
A empresa respondeu
After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... Ver mais
A empresa respondeu
Warning!!! Do not use these to insure you Pet, claiming money back is a nightmare, they have all information including invoice and after nearly 2 weeks of having them, Swindon sent me an email saying... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Offers wide range of insurance products. Includes branch locator, addresses, and company profile.
Informações de contato
Reino Unido
- swinton.co.uk/pet-insurance
3,8
Muito Bom
227 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Swinton
Hi Mr Nicholas Andrews,
Thank you for the review.
So glad it was all hassle free for you.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Helpful and friendly
10 de abril de 2023
Resposta da Swinton
Hi Ian,
Thank you for the review.
So pleased you found us to be helpful; and friendly.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Protection for puppies
Clear process with straightforward flow and easy to use. Concise questions and content of policy easily d8gested.
9 de abril de 2023
Resposta da Swinton
Hi Mrs Sally Dolni,
Thank you for the review.
We are so pleased you found our process hassle free and concise!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Absolutely brilliant quote and so easy…
Absolutely brilliant quote and so easy to use and afordable.
2 de abril de 2023
Resposta da Swinton
Hi Charmaine,
Thank you for the review.
So pleased we could help you with your insurance needs.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Easy to get a quote before I decided to…
Easy to get a quote before I decided to go ahead and get a policy for my animals, knowing they will be taken care of of vets bills.
31 de março de 2023
Resposta da Swinton
Hi Louise Bailey,
Thank you for taking the time to leave your review for us.
We're glad to see that you found it easy to get a quote with us.
Should you have any questions about your cover during your policy term please feel free to contact us, we hope you have a great day, and thank you for insuring with us!
Kind Regards,
Samantha @ The Social Media Team
Process very straightforward.
Process very straightforward.
Got the policy I wanted.
26 de março de 2023
Resposta da Swinton
Good Morning Steve,
Thank You for taking the time to leave your review. We are really pleased you found the process easy.
Kind Regards
Nicola @The Social Media Team
Stress free switch
Easy to use website and insurance at a really competitive price! Thank you.
20 de março de 2023
Resposta da Swinton
Hi Lorraine,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
I needed to renew Freddie the dog's…
I needed to renew Freddie the dog's insurance urgently following the death of my wife who had dealt with the matter previously.
Hayley was brilliantly supportive, clear and efficient in sorting out a new account in my name. Thank you Hayley.
22 de março de 2023
Resposta da Swinton
Good Afternoon Richard,
Thank you for the amazing review for Haley, this has been fed back to her manager.
I'm glad we could help with such an urgent matter in such a supporting way.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Easy enough to apply for q quote online…
Easy enough to apply for q quote online and great premiums for life long cover
16 de março de 2023
Resposta da Swinton
Hi Cher,
Thank you for the review.
We are pleased to hear that you found it easy to apply for a quotation online with us.
Have a great year and stay safe. Thanks for choosing Swinton Pets.
Kind Regards,
Carly @ The Social Media Team
Resposta da Swinton
Hi Sandra,
Thank you for the review.
So glad you're pleased with the service provided.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Very good value for money
Very good value for money and quick response from initial quote to finished product .
12 de março de 2023
Resposta da Swinton
Hi Steve,
Thank you for the review.
So pleased we could help you with your insurance needs.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
As above
The reason I went with Swinton was I went through Easyfundraising website and Swinton give a good donation to my cause. As yet Swinton has not yet acknoledged this donation, which is usually logged as pending, to be confirmed etc. (which I believe is 90 days with yiourselves). I will be dissapointed if the donation is not made, and go with someone else next time. Apart from that, my 'experience' was fine.
28 de fevereiro de 2023
Resposta da Swinton
Hi Richard,
Thank you for the review. Glad to see that you found insuring with us easy.
Have a great year and stay safe. Thanks for choosing Swinton Pet Insurance
Kind Regards,
Sarah @ The Social Media Team
Resposta da Swinton
Hi Catherine,
Thank you for the review.
We're so glad we could help you with your insurance needs this year.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Easy transaction online
Easy transaction online, good pet coverage on classic.
20 de fevereiro de 2023
Resposta da Swinton
Hi Richard,
Thank you for the review.
we are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Customer friendly.
Very easy to understand and complete application, not so easy to set up account. Pleased to be able to have documents as opposed to "everything" on line.
20 de fevereiro de 2023
Resposta da Swinton
Hi Jean,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Any issue with your online account please contact us via Live Chat so we can assist further.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Swinton bike thieves !
Swinton bike thieves !
Paid in full for insurance on a motorcycle, including legal protection. 3 months in cancelled due to selling the bike.
Not a single penny refund due to their cancellation fees. £156 for 3 months insurance!
AVOID SWINTON BIKE INSURANCE!!!
6 de fevereiro de 2023
Avaliação não solicitada
Resposta da Swinton
Hi Ian
Thank you for taking the time to leave us a review. We're sorry for your experience that you have had.
We would like to be able to help you further with this matter. If you would like to discuss this further and give us a chance to explain the fee's and costs with us please feel free to start a Live Chat with one of our friendly team and they will be more than happy to help you with this.
https://www.swinton.co.uk/contact-us - It will show in green when someone is available to help.
Kind regards
Beth @ The Social Media Team
Resposta da Swinton
Good Morning,
Thank You for taking the time to leave your review. We are really pleased you found the process quick and easy.
Kind Regards
Nicola @The Social Media Team
Monthly payments = loan!
Please be aware that purchasing via monthly payments means you are taking out credit on finance. It is not a standard direct debit.
I have switched to an annual payment, but likely had a hard search completed already which will impact my credit score. Neither Swinton nor their credit partners were able to accurately inform me of the status of the credit search and the impact of cancelling.
1 de fevereiro de 2023
Resposta da Swinton
Good Afternoon Anna,
Thank You for taking the time to leave your review. You are made aware of the credit searched and terms when taking out the policy.
Kind Regards
Nicola @The Social Media Team
It was really clearly explained by a…
It was really clearly explained by a friendly representative
25 de janeiro de 2023
Resposta da Swinton
Hi Susan,
Thank you for your lovely review.
I'm so pleased you received such a great level of service.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Easy to use website
31 de janeiro de 2023
Resposta da Swinton
Hi Steve,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
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