We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... Ver mais
A empresa respondeu
After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... Ver mais
A empresa respondeu
Warning!!! Do not use these to insure you Pet, claiming money back is a nightmare, they have all information including invoice and after nearly 2 weeks of having them, Swindon sent me an email saying... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Offers wide range of insurance products. Includes branch locator, addresses, and company profile.
Informações de contato
Reino Unido
- swinton.co.uk/pet-insurance
3,8
Muito Bom
227 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ease of use and straight forward…
Ease of use and straight forward questions. Would have liked a discount as I already have swinton car insurance
23 de julho de 2023
Resposta da Swinton
Hi Mrs Fitzsimons,
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
shop around
It pays to shop around as price to renew current policy was £99.00 more expensive then quote from swinton!!
20 de julho de 2023
Resposta da Swinton
Hi Adrian,
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
Excellent service from a knowledgable…
Excellent service from a knowledgable agent.
18 de julho de 2023
Resposta da Swinton
Good Morning
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Kind regards,
Glen @ The Social Media Team Swinton
It was easy to sign up
It was easy to sign up, but my policy hasn't started yet so can't comment further
3 de julho de 2023
Resposta da Swinton
Hi J.Lagden,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Michelle @ The Social Media Team
Ease of use and vfm.
11 de julho de 2023
Resposta da Swinton
Hi Angela,
Thank you for taking the time to leave a review. We are so pleased you found us easy to deal with.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind regards,
Michelle @ The Social Media Team
Excellent customer service
10 de julho de 2023
Resposta da Swinton
Hi Susan,
Thanks for the 5* review. We are so pleased you took the time to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
great service
It's really great to be able to speak to a human on the other end of the phone. They were extremely knowledgeable of the product and very helpful.
2 de julho de 2023
Resposta da Swinton
Hi Linda,
Thank you for the review.
We are so pleased you found our agents helpful and knowledgeable!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Easy to purchase and great prices.
29 de junho de 2023
Resposta da Swinton
Hi,
Thank you for the review.
We are so pleased you found our policy competitive!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Product is just right for my needs.
26 de junho de 2023
Resposta da Swinton
Hi Matthew,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Competitively priced comprehensive Insurance cover
We purchased our Pet insurance through a comparison site and the process was quick and simple to navigate. The insurance offered by Swinton was comprehensive and yhe price extremely competitive
26 de junho de 2023
Resposta da Swinton
Hi Chris,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Very easy process to get insurance…
Very easy process to get pet insurance hopefully I never need to use it! :)
23 de junho de 2023
Resposta da Swinton
Hi Paul,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Efficient and clear instructions follow up
Efficient clear instruct tions service and follow up
22 de junho de 2023
Resposta da Swinton
Hi Jane,
Thank you for the review.
We are so pleased you found our policy hassle free!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Excellent service
13 de junho de 2023
Resposta da Swinton
Hi Julie,
Thank you for the review.
We are so pleased you found our service excellent!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Resposta da Swinton
Hi Raymond,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
My mistake....sorry.
I mistakenly pressed the wrong button online when I was applying
For the pet insurance and instead of paying in full,I had chosen to pay monthly,when I realised my mistake I phoned the customer service number.and within a few moments Swinton cancelled my direct debit and accepted my annual payment
12 de junho de 2023
Resposta da Swinton
Hi Andrew,
Thank you for the review.
We are so pleased we could help you get this resolved!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Resposta da Swinton
Good Afternoon Hazel,
Thank You for taking the time to lave your review. We are really pleased you found the process easy.
Kind Regards
Nicola @The Social Media Team
Still waiting for the paperwork to arrive.
Telephone conversation was excellent. I have insured Harry with you. But I am yet to receive the paperwork as requested. The "14 day" option is closing fast!!!!
22 de maio de 2023
Resposta da Swinton
Hi Paula,
Thank you for taking the time to leave us a review. We're sorry to hear that you have not yet received your policy documents.
We would like to be able to help you further with this matter. If you would like to discuss this further with us please feel free to start a Live Chat with one of our friendly team and they will be more than happy to help you with this.
Kind regards
Carly @ The Social Media Team
Very easy to use plus great price
25 de maio de 2023
Resposta da Swinton
Hi Sandra,
Thank you for the review.
We are so pleased you found it all hassle free.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Great products and pricrs
Easy to navigate the website, clear information and good prices.
24 de maio de 2023
Resposta da Swinton
Hi Karen B,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
very straightforward application
30 de maio de 2023
Resposta da Swinton
Hi Ann,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
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