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Swirl Wine Shop Avaliações 642

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The best part of a good experience with any company is good communication. Mark H from Swirl did just that. I had a concern, and he kept checking to make sure everything was right, especially the deli... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Swirl Wine Shop. Their delivery was impressively fast, which made the whole process super convenient. The wine selection is excellent—plenty of options, whether you’re lo... Ver mais

Avaliado com 3 de um total de 5 estrelas

Some of the wines I received were less than ideal. This is the issue with online wine ordering - you don’t know what you’re going to receive (or able to select), until you find out it was a dud.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience with Swirl Wine Shop. Prices were great, wine was also great, and everything was shipped quickly! I would definitely order again!

Detalhes da empresa

  1. Loja de vinhos
  2. Vinícola

Escrito pela empresa

At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well! We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.

Swirl Wine Shop

Wine your way

Buy what you want, when you want, all with no hassle at Swirl Wine Shop.

Choose your own wines

We believe wine should be personal. That’s why we let you choose your own bottles. Whether you're after trusted favorites or excited to try something new, you're in control every time you order!

Curated collections for every taste

Discover our expertly curated wine collections—available in a variety of bottle counts, styles, and color combinations. From dry to sweet, red to white, or perfectly mixed, there's something for everyone. Whether you're exploring new flavors or stocking up on favorites, our collections make it easy to enjoy great wine, your way.

Visit store    Shop bottles    Shop collections

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

642 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service

It was easy to order online and track the packages. Having the option to have it delivered to Walgreens, Shipping Depot etc., and pick up at my convenience was great.

23 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Disappointed trying to re-order

Delivery was very fast. Wines were good. I received a link to re-order, there was an ad “10 bottle bundle for $100” clicked on the ad and have yet to find anything other than a six bottle bundle(click bait). liked the quick delivery, and convenience of ordering from home, but I’m tired of the games. Looks like I’ll be looking elsewhere.

18 de fevereiro de 2026
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Resposta de Swirl Wine Shop

Hi there! We are sorry to hear there were some issues with the reordering process. We are looking into this ASAP, in the meantime, I've asked someone to reach out to you in order to assist. We appreciate your feedback!

Avaliado com 1 de um total de 5 estrelas

First bottle opened

First bottle opened, a pinot noir. So bad it makes a bottle of two buck chuck look like fine wine. My wife tried to fix it with a better wine, but all that happened was we had more bad wine than before. Not sure if we will even open the rest. 🤦🏼‍♂️

Yes, it was that bad an experience.

Also they claim in another comment here there is a six bottle minimum. That is a lie, we bought five.

Frankly, thought with the 50% discount how bad could it be that we got something for our money. I was wrong, together these five bottles are not worth $10.00 total.🙄

Disappointing, wasn’t expecting much, as least expected a vin de table… But got vin de toilet. 😳

17 de março de 2026
Avaliação não solicitada
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Resposta de Swirl Wine Shop

Hi Eddie, we truly appreciate your feedback and very sorry to hear our wines missed the mark for you and your wife. We'll have someone reach out to you today to confirm which wines you did not enjoy so we can take care of those as part of our 100% satisfaction guarantee.

Regarding our 6-bottle minimum, we do have a few first-time ordering opportunities where we offer less than 6 bottles, but we do have a sitewide 6-bottle minimum for all subsequent orders.

As mentioned, we'll be in touch shortly and again apologize for the poor experience, and would love to make it right. Have a great day!

Avaliado com 2 de um total de 5 estrelas

I evidently miss understood the $50…

I evidently miss understood the $50 gift offer from planet fitness and your web site. You wanted me to spend time to take snapshots of their offer and your website. Because of the time it takes to do that, my age, and dislike / poor understanding of all things technical I'm not going to take those screen shots. Thank you for understanding my miss understanding.

23 de fevereiro de 2026
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Resposta de Swirl Wine Shop

Hi Robert! We apologize for any misunderstanding of the offer. If you'd like to speak with someone, please feel free to give us a call at 707-492-5243.

Avaliado com 3 de um total de 5 estrelas

Need more variety

Way too many Chardonnay

23 de fevereiro de 2026
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Resposta de Swirl Wine Shop

Hi Lynn! Thank you for your feedback! We do have the option to build your own bundle on our site if you are ever interested in selecting your own wines versus buying a pre-selected bundle. Let us know if you ever need help!

Avaliado com 5 de um total de 5 estrelas

First timer

whenI tried swirl the first time I just wanted to see if the wines were good or cheap for the price I was very impressed with the wine and the price so I ordered 6 more wine again I was very impressed there were wines that I have never end tried and wow they were very good I will definitely try swirl again it was very easy to order the wine and the delivery was quick only 3 days I’m sure it’s because I’m 1 state away from the place but even if it would take a week I would have been ok and the best part getting any discount makes me happy which is what they did thanks swirl great job

22 de fevereiro de 2026
Avaliado com 3 de um total de 5 estrelas

The service was fine and I received my…

The service was fine and I received my order easily but in the end I probably won't order from again as most of the wines were too sweet and syrupy. Out of the 18 bottles I enjoyed maybe 5 or 6.

23 de fevereiro de 2026
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Resposta de Swirl Wine Shop

Hi Carlos! Thank you for your feedback. We do have the option to build your own bundle on our site if you are ever interested in selecting your own dry wines versus buying a pre-selected bundle that will have a mix of both dry and sweet wines. Let us know if you ever need help!

Avaliado com 2 de um total de 5 estrelas

Shipment requires signature from me or…

Shipment requires signature from me or someone 21 years or older and I work everyday so has to re route it to FedEx holding center

23 de fevereiro de 2026
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Resposta de Swirl Wine Shop

Hi Edgar, thank you for your feedback. Unfortunately, we are required by law to collect a signature for alcohol deliveries. We hope you enjoy the wines!!

Avaliado com 2 de um total de 5 estrelas

Tried 3 of the wines

Tried 3 of the wines. Not impressed.

23 de fevereiro de 2026
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Resposta de Swirl Wine Shop

Hi Jean! We are so sorry to hear you did not love a few of the wines. We do have a 100% satisfaction guarantee if you can reach out and let us know which wines you did not love so we can add a credit to your account!

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