Incompetent and very poor customer…
Incompetent and very poor customer service
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Sub-Saharan Africa's first truly p2p blockchain remittance mobile application helping to simplify remittances to and especially between African countries while at the same time banking millions of Africans who are unbanked.
71-75 SHELTON STREET COVENT GARDEN, WC2H 9JQ, London, Reino Unido
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Incompetent and very poor customer service
This is a scam , they’re thieves. They keep posting everyday on instagram and twitter but won’t respond to messages and complaints from users. My withdrawal has been showing pending for over 12days as of the time of typing this message. Their in app support is not responding and they’re not replying emails to.
I trusted Swychr with my money! They took the full amount from my account, claimed they would refund me in instalments, made one small payment, then stopped completely.
It’s now been over a year, and they’ve refused to refund the remaining balance. I’ve sent multiple messages all ignored or met with excuses. Based on my experience, this company is acting like a scam operation.
I’m now taking serious action:
• I have already file a small claim in the UK court to recover my money.
• Preparing to report them to the Financial Ombudsman Service.
• Submitting a report to Action Fraud UK for suspected fraud.
• Checking if they are registered with the Financial Conduct Authority (FCA).
• Planning to escalate the matter internationally via Interpol for cross-border financial abuse.
• Will also contact consumer protection bodies in Cameroon.
• Leaving reviews on Reddit, Facebook, and crypto scam watch groups to warn others.
Swychr has shown no transparency, no customer service, and no accountability. If you value your money, do not use this platform as even your money transfer will never be processed! When you message customer service I am being told to email the CEO! Can you imagine!
These are scammers. They will accept your deposit and will never proceed with your payment. Definitely your funds will remain on their website. Run away.
Cheapest, fastest and convenient way to transfer and/or exchange digital assets.
With Swychr, you can securely buy, store and/or exchange Purple Coins and other digital assets including crypto currencies on our easy and user-friendly mobile app. Purple coin is Swychr’s official coin (token) backed by our market cap.
What you can do within Swychr:
SEAMLESSLY BUY PURPLE COINS AND OTHER DIGITAL ASSETS
With Swychr you can purchase and hold Purple Coins and other digital assets as maybe added from time to time in a few steps. Swychr makes the entire process simple and fast. You can pay for your purchases using all major credit and debit cards, bank account or mobile money accounts depending on which payment method is available on the app where you live.
ASSETS WE SUPPORT
At the moment we only support PURPLE COINS which is issued and backed by Swychr’s market cap. However, we aim to support other digital assets in the near future.
AVAILABILITY
Swychr and purple coins are only available in selected countries as opposed to being available globally. However, we are working hard to make both Swychr and our official coin accessible to and by more users around the globe.
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