I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... Ver mais
A empresa respondeu
Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... Ver mais
A empresa respondeu
I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A platform where landlords and service providers can effortlessly manage their residential property bookings
Informações de contato
Wynne Avenue, Beech Court, M60 Office Park, Swinton, M27 8FF, Salford, Reino Unido
- 01618833452
- info@symple.co.uk
- symple.co.uk
4,9
Excelente
163 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
very quick and efficient
very quick and efficient. staffs are very polite and helpful.
30 de janeiro de 2023
Avaliação não solicitada
Resposta da symple.co.uk
Thank you very much for your kind 5* review.
Kind regards,
The Customer Success Team
Symple - Simply impressive on every level
Symple has changed the way we practice our lettings business and managing legal certifications for our clients.
The customer service surpasses all expectations from the first point of contact but unlike other service providers, this does not cease when you become a customer of theirs.
When encountering a problem, it is resolved swiftly, with professional guidance to completion and total satisfaction. Georgina Vance is a joy to speak with and receive emails from. A credit to the company for certain.
We are impressed and that takes a lot of doing!
2 de fevereiro de 2023
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Melanie for your simply impressive 5* review. We are thrilled to hear that we have provided you with exemplary customer service. We treat every client of ours exactly how we would wish to be treated and your review clarifies that we are successfully doing so. Thank you for your very kind words regarding Georgina, your feedback has been passed on to her directly. We are very happy that you have been impressed by Symple and we looking forward to continuing to work with yourselves.
Kind regards,
The Customer Success Team
Really simple to book
Really simple to book my gas and electricity inspections through the portal. Plus knowing they are always accessible on my account is a huge bonus too
1 de fevereiro de 2023
Avaliação não solicitada
Resposta da symple.co.uk
Many thanks Chris for your 5* review. We are pleased that you found our platform easy to use. That is one of the key benefits of Symple, all of your property certificates are in one location. No more sifting though pdfs or paper certificates and best of all, you will be reminded when they are next due, so you will never miss the due date!
Kind regards,
The Customer Success Team
A great user friendly platform
A great user friendly platform. Very clear layout and welcome reminders. A good team that were very understanding of my software issues and patient despite my delayed report. Update. Swift payment for my services too. A well deserved 5 stars.
31 de janeiro de 2023
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Leigh for such a lovely review. It is wonderful to hear that our service providers are equally as pleased with our platform. We are happy to hear that our team were supportive to your needs also. We look forward to continuing to work with you.
Kind regards,
The Customer Success Team
So far so good....
13 de janeiro de 2023
Avaliação não solicitada
Resposta da symple.co.uk
Many thanks for your review. We hope that you continue to order with us, so the good can keep on coming.
Kind regards,
The Customer Success Team
Resposta da symple.co.uk
Thank you Anthony for your review. That is why we are called -Symple!
Kind regards,
The Customer Success Team
Keeping it symple..
Symple dealt with a recent gas safety inspection for me where the tenant had changed their telephone number without updating us.
A great patient service from Symple in dealing with the matter and eventually arranging it - if I'd have done the same task myself I'd probably have let down a gas engineer with unconfirmed appointments, frustrated them and incurred additional costs in the process.
5 star service once again - keep it up, gang!
18 de janeiro de 2023
Avaliação não solicitada
Resposta da symple.co.uk
Many thanks Craig for such a complimentary review. Situations like this occur often, but that is exactly what we are here for -to take that stress and mither away from yourself. Our Customer Success Team will always strive to provide the best service to our clients, and we always support wherever we can.
Kind regards,
The Customer Success Team
It was so easy to arrange my Gas safety…
It was so easy to arrange my Gas safety Cert, put details online, accept job, pay, wait for certificate.
Easy
23 de dezembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Tony for such a kind review. This is exactly how we work in a nutshell, easy does it!
Kind regards,
The Customer Success Team
I found the whole process very easy and…
I found the whole process very easy and I thought it represented good value for money.
16 de dezembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Paul for your kind review. It is great to hear that you have had a very satisfactory experience with ourselves. We hope we can assist you again in the future.
Kind regards,
The Customer Success Team
All went well and straight forward.
28 de dezembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Many thanks James for your 5* review. We are pleased that you found our platform easy to use and that everything went well for your property inspection.
Kind regards,
The Customer Success Team
Super smooth and hassle free.
Super easy to book, efficient service and job complete with no hassle. Perfect for me as a landlord who has many other things to focus on. Thankyou.
4 de dezembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Ciara for your very kind 5* review. We are very happy to hear that we have been able to take some pressure off your busy workload and making life much easier for yourself.
Kind regards,
The Customer Success Team
I highly recommend using Symple
I highly recommend using Symple. they have been really easy to deal with, Stacey Blacker got everything sorted very quickly and was very helpful.
1 de dezembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Eliyahu for your glowing 5* review. Many thanks for the very kind feedback about Stacey, we will ensure this is shared with her personally.
Kind regards,
The Customer Success Team
could not make ordering certificates…
could not make ordering certificates easier and more efficient. amazing. with 1 button life becomes easier.
29 de novembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Thank you David for such a lovely 5* review. You have summed up perfectly what Symple aim to achieve. It is very pleasing to know that your involvement with property certifications has been made much easier.
Kind regards,
The Customer Success Team
Simple Gas Safe Certificate
Very simple system to use and the service and communications from Ben were first class.
I would definitely recommend to others
23 de novembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Many thanks Calvin for your 5* review. We are pleased that your first experience with us has been a very positive and pleasant one. Thank you for your comments about our service provider Ben, your feedback will be shared with him.
Kimd regards,
The Customer Success Team
Prompt and Efficient
Prompt and courteous, delivered the reports quickly and efficiently. Thanks very much
25 de novembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Many thanks Leila for your 5* review. It is lovely to hear such positive feedback regarding your experience with Symple.
Kind regards,
The Customer Success Team
Easy to schedule appointments &…
Easy to schedule appointments & efficient ways to upload documents.
23 de novembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Gavin for your 5* review. It is nice to hear that you found our platform easy and efficient to use.
Kind regards,
The Customer Success Team
QUICK AND SIMPLE TO USE
QUICK AND SIMPLE TO USE, GOOD DASHBOARD ON INTERNET SITE
11 de novembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Many thanks Kevi for your 5* review. It is great to hear that you have found our platform easy to use.
Kind regards,
The Customer Success Team
What more can I say
What more can I say - Awesome! Super friendly and efficient service. Thank you!
15 de novembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Ann for your 5* review. We were thrilled to have been able to book, schedule and deliver your EPC certificate on the same day for you. We look forward to working with you again in the near future.
Kind regards,
The Customer Success Team
Excellent communication and service
Excellent communication and service. Thank you.
15 de novembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Many thanks for your 5* review. Thank you for your kind comments regarding our communication and the excellent customer service you have received.
Kind regards,
The Customer Success Team
Good, professional experience
I have found Symple and the team, especially, Georgina Professional, helpful, polite and friendly and very knowledgeable. Communication is easy, there is always someone on the other end of the phone to help, if need be and the portal is easy to use and navigate. We have struck up a good professional relationship with Symple and Georgina.
8 de novembro de 2022
Avaliação não solicitada
Resposta da symple.co.uk
Thank you Wendy for such a glowing 5* review. It is wonderful to get such lovely feedback regarding our team. It is pleasing to hear that Symple is just as easy to use for our service providers, as it is for our landlords, agents and homeowners. We are very happy that you enjoy working with us and we hope to continue this great relationship.
Kind regards,
The Customer Success Team
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