Tailored Jeans Avaliações 185

O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve used this site and another before. I am generally always pleased. I use the variation where I am “measuring the garment” and this allows me to “clone” jeans I like. I’ve had positive results. Som... Ver mais

Avaliado com 2 de um total de 5 estrelas

PROS: The jeans fit very well. CONS: Pocket rivets fell of before first washing and the button above the zipper is very loose. The fabric is thinner than I'd expected and I don't expect these... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

My jeans were delivered quickly and the upper part fits perfectly but the bottom part is way way too thight. I have written to the company and we did have a few exchange with them but I’m still waitin... Ver mais

Avaliado com 1 de um total de 5 estrelas

The pants were totally incorrect sizing. Obviously something went wrong. However the vendor will not address the situation. They replied (to email) twice with something like "we are waiting to hear... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

Tailored Made Jeans from Tailored-Jeans, Our Custom made jeans are premium quality jeans from selected american,indian & japanese mills , crafted and stiched and washed with extreme care with customised approach, each jeans is hand crafted and made to ...


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

185 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

The only way I buy jeans.

I’ve used this site and another before. I am generally always pleased. I use the variation where I am “measuring the garment” and this allows me to “clone” jeans I like. I’ve had positive results. Sometimes I have to make little tweaks to my measurements but overall I WILL continue to buy jeans this way!

22 de fevereiro de 2026
Avaliado com 1 de um total de 5 estrelas

A total unwillingness to satisfy me and…

A total unwillingness to satisfy me and keep me as a customer

21 de fevereiro de 2026
logotipo da Tailored Jeans

Resposta de Tailored Jeans

Dear John,

I am sorry to hear that you are dissatisfied with your order. However, we must clarify our position regarding this matter.

You placed an order for two pairs of custom jeans with different fabrics and measurements. We manufactured these items exactly as specified. It was only 25 days after the order was placed that you contacted us after receiving them to explain that the second pair was intended mistakenly added to cart and that you wished to return it.

Because our products are custom-made to individual specifications, they cannot be resold or reused. Customers have multiple opportunities to verify their order, including at checkout, on the payment receipt, and in the order confirmation email. Had we been notified of the error immediately after the order was placed, we would have been happy to stop production and issue a refund.

Per our policy, we do not accept returns or offer refunds. We do, however, provide a free remake under our fit guarantee. In this case, since there were no manufacturing errors, we offered a $50 coupon for your next order as a goodwill gesture. This amount essentially covers the cost of the jeans, leaving only the cost of shipping fees.

We have attempted to find a fair resolution, but as you have declined the coupon and requested a second pair at no cost, we are unable to fulfill your request.

We regret that we could not reach a more satisfactory outcome.

Avaliado com 1 de um total de 5 estrelas

Sizing wasn't even close to right.

These jeans are in no way tailored to the measurements I sent in. They fit like MC Hammer pants. How could these be so far off from the measurements I sent? I've had better fits from off-the-shelf Levis.

I want to repeat. The sizing wasn't just a little bit off. The sizing is way, way, way off.

And no returns. Great.

7 de fevereiro de 2026
logotipo da Tailored Jeans

Resposta de Tailored Jeans

Dear Dan,

We asked you to open a support ticket from your dashboard so we can resolve your case, but you never did.

All of our custom-made jeans are covered under our Fit Guarantee. While we do not accept returns for custom orders, we do offer a free remake if there are issues resulting from an error on our part.

Best regards,

Care Tailored Jeans

Avaliado com 1 de um total de 5 estrelas

No one could wear these jeans

I sent the measurements as requested. The calves, ankles and knees were so tight, I could barely get them on. Then I couldn't get them over my heel to take them off. No human being could wear these jeans. Make some allowances for normal body parts (feet, heels, knees) or take more measurements.

17 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

My daughter is 4’11” and 80 lbs

My daughter is 4’11” and 80 lbs. At that size it is almost impossible to find any pants to fit her at a retail store. My mother is a seamstress but she is 80 and unable to do it anymore. She helped me make sure I did the measures correctly as you asked. The jeans arrived and were a Xmas gift. Xmas day came and she tried them on but were too big everywhere. Though not in a large way but they don’t fit snug as the picture of the ones she picked online. I know we can’t return them due to them being custom but you need to know that somewhere measurements and what you make are different than what you show. Now, she can wear a belt and keep the jeans up so she will wear them. We have reached the new problem, after the first wash one of the rivets on the coin pocket came off. I made sure to wash it by itself the first time as to not let the color bleed onto other clothes. When I pulled the jeans out I heard a metal on metal sound. I found the outside part of the rivet in the bottom of the washer. The inside part is still on the jeans. I tried to find on your website to talked to you about this but unable to find a way to do it. I decided that a review might get your attention and something can be done to fix this issue.

25 de dezembro de 2025
logotipo da Tailored Jeans

Resposta de Tailored Jeans

Dear Chris,

Thank you for taking time to review our service,
we are sorry that you had some trouble and not a good experience.
You can always contact us on our email mentioned on our website (care@tailored-jeans.com), or via Livechat, also we have option for opening support case from
Your Account, Just login to our website

and then Go to My Account -> Support Cases
From there you can create new support case, (we introduced this recently for better serving our customers)

Please open case from there, and our team will surely help you out.

Avaliado com 5 de um total de 5 estrelas

Customer service and feedback were…

Customer service and feedback were awesome. The jeans quality came out absolutely fantastic, i ordered 2 pairs. My only complaint is that measuring the outseam was difficult because of the instructional video. I measured the true overall length from the outer edge and my jeans came out slightly short. If they could measure from the true outside length or be more "detailed" on the outseam measurement, that would be fantastic. Overall a great company and great service

3 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Happy with customer service

I ordered first pair about in january, it was great then I ordered another pair in march, with different fit and rise level,
that pair had issues, specially in thighs, i complained on their customer care, they listened and discussed the issue, they explained why this has issues, as i selected different rise level which made the jeans bit sloggy and when I was putting it, I was pulling up then my selected rise level, causing it to become tight in thighs, they explained every bit and offered me a remake, even though it wasn't their mistake,

based on discussion and feedbacks, they adjusted new fit as per my likings and remade new jeans and sent me free of cost in about 2 -3 week, new pair was perfectly as I imagined, they went extra mile to make it sure it was made perfectly as I wanted it to fit me, a perfect flare jeans with medium low waist which are slim from thighs and hips, and works perfectly for everyday use. I totally recommend Tailored Jeans

15 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

I love the jacket they made for me

I would love to write this review, I got my signature jacket last week, and I am already loving it, the workmanship is precise and fitting is perfect, I have ordered another pair of jeans matching with my jacket in same RAW Selvedge denim, the denim is of high quality and I am sure it was value of money as I have seen such quality denim selling in stores for 10x price then I paid. I recommend Tailored Jeans.

17 de julho de 2025
Avaliado com 2 de um total de 5 estrelas

The Smell

I ordered tailored jeans from this website. The delivery took longer than expected, (6+ weeks). The tops of the jeans were tailored pretty well, if a little tight. One complaint is that the calves did not taper in at all, despite me providing calve measurements.

The worst part, was the smell. When the jeans arrived, they smelled like a strong mixture of chemicals, fragrance, and body odour. I washed them multiple times, even with bleach. The smell remained. I left them outside for months, the smell remained. I dry cleaned them, the smell was less apparent, but still too strong to wear.

I can't really recommend ordering from this site. If it wasn't for the smell, it might be possible to get the fit right after a couple orders; But the smell is just a dealbreaker.

EDIT (2025-08-08)
After the reply below, just because they "can't find in in their system" doesn't mean it didn't happen. I still have the order confirmation emails in my archive. It is possible they are being honest, and just disorganized. Either way, it's not good.

For additional information, the fabric I ordered was SL802-HB, I'm not sure if this is the only fabric that smells really bad, or if they are all like that; But I'm not going to spend the money to find out.

EDIT (2025-08-11)
Yes I provided the wrong reference number, my mistake. I was looking at a different order from a very similarly named supplier.

I checked the video, indeed those are the jeans, regarding the fit, they were not tapered enough according to the measurements I gave. For example, the ankle measurement provided 24 cm circumference, but the jeans are actually 36 cm circumference, which is quite loose compared to the rest of the jeans.

Regarding the smell; there is indeed a smell issue. Initially I thought the jeans were made in China, which is why I could not understand why they would smell like that. Now that I am aware they were made in India, it makes more sense.

Even though you did a quality check, you probably can't even smell it anymore, because everything probably smells like that. I.e., over time, people become nose blind, to smells they are around constantly.

From my experience, even after the washings, when I put on the jeans, the smell wafts up, and It is strong. I'm guessing all the fabrics probably smell similar, I'm just surprised so few others have mentioned it.

The bleach was a last resort, and didn't really do much to either the smell, or the color of the jeans. I will not wear the jeans, because they smell too much, I'll probably just toss them out, because I can't fix it.

I won't be emailing the care email, I don't expect a refund, I just won't be ordering again.

29 de julho de 2025
Avaliação não solicitada
logotipo da Tailored Jeans

Resposta de Tailored Jeans

Dear Riley,

Thank you for review, but we are unable to find your order in our system by provided reference number "Reference number: 1026xxx"

This is not our order reference number neither we are able to find the quoted number in any of payment entries or shipping entries

So it seems that you have used some other website and wrote a review about them mistakenly.

As you mentioned, about the smell, it is not possible with our jeans, as its made from raw fabric and after stitching it goes under industrial wash which removes all kind of dirt, particles and excess indigo in the fabric, so it is impossible and this is first time we have heard from someone that our tailored jeans (allegedly) have smell which doesn't go for months, let alone it would never smell for single day as we know, for fact also all of our jeans go through QA and QA gets recorded with its measurements, so we would know if there is something wrong.

Thank you

----

Update :

Dear Riley, We did find an order of yours with Fabric SL802-HB
but our orders starts with 30000xxxxxx

and we never had any complaint regarding smell for this fabric ever
as you mentioned different order reference, we thought you have placed order with different website also and complained about it on wrong location,

we had instance where one customer did placed multiple orders on different website and mixed it up that she wrote review and complained that fit is not right, when we emailed them and asked for photos, and they shared photos of jeans, we recognised that it wasn't ours,

I thought this is a similar case.

Also as per our QA process we record the measurements on video,
just for everyone's knowledge,

https://drive.google.com/file/d/1JxNldO6UV1XRYtsi15wvx6OdYboHwKlE/view?usp=drive_link

Here is the link to your Jeans measurements video and jeans features

I can assure that if there was smell issue we would have not processed the shipping,

Please write to care@tailored-jeans.com and if you can describe the smell it will help us to understand, also you mentioned you used bleach for washing, we do not recommend it, as it would washout the indigo and make fabric more faded.
so not sure what went wrong.

Avaliado com 5 de um total de 5 estrelas

this is my may be 3rd or 4th order with…

this is my may be 3rd or 4th order with Tailored Jeans, I have been using their service for like 3-4 years now, they are the best and great customer service, I have never found any such company which goes extra mile to serve their customers

2 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Jeans came late,almost a month that's…

Jeans came late,almost a month that's the only con,
Overall happy with my jeans , they fit perfectly the way it should've , will order more, asked them to expedite the delivery next time , they said FedEx messed up with label they lost it, so it took extra time to track and fix the label ,next time it won't happen

3 de junho de 2025
Avaliação não solicitada
logotipo da Tailored Jeans

Resposta de Tailored Jeans

Thank you for your review, It is helpful we are working with Fedex to improve this sort of issues.

Avaliado com 5 de um total de 5 estrelas

I cant say anything more

I cant say anything more, I have been served again with best fitting jeans like last time.

not sure how my last review was got removed.
but I can say tailored jeans is professionally and qualitywise great experience for me.

3 de junho de 2025
Avaliação não solicitada
logotipo da Tailored Jeans

Resposta de Tailored Jeans

Thank you for your review

Avaliado com 5 de um total de 5 estrelas

great fit

great fit, choice of front pocket cut, easy to get hand into pocket and grab your keys.
The boot cut is done well.
The pocketbook is happy with Jeans price.

18 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

Good service and great fit

Good service and great fit, I visited their store in Surat when I visited India this month, and bought 4 Jeans customised, made to measure, nice experience got my jeans in 11 days, prompt service and quick turnaround time.
Will definitely order from their website again.

16 de maio de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Short and not of a good fit.

I've got a pair of jeans. I tried to provide measures as accurate as possible. However, jeans happened to be too wide in waist. I can wear it of without unbutton. That I can understand - may be measures I provided were not completely correct. However, it is also too short. Here I am surprised since it was major requirement. I am 197 cm tall. Therefore, length is major problem with stock jeans. Here I have the same. That is strange for me.
Jeans are of good general quality. Good fabric. No issues on it. I decided to leave it here. However, I would not buy this pair in shop if I would able to try it first.

3 de fevereiro de 2025

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