TailoredCanvases Avaliações 1.120

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautiful artwork. Fast tracked delivery. On time delivery as promised. Omg better then expected artwork. Fell in love with picture online. Love it even better in person. Very well made. Ty looks... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently ordered a canvas from Tailored Canvases featuring Ephesians 3:20, and I couldn’t be happier with it. The quality of the canvas is excellent, and the printing is clear and beautifully done.... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I ordered a canvas using the sizing guidelines on the website, however, when it arrived it is too small for my space. I contacted customer service and followed the instructions to request a refund so... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Saw the art work on line and purchased it because we love the canvas look and the colors of the artwork were true to color. The quality was good, it was well packaged, so no damage in transit. We wi... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

We started as a small Etsy shop with a big dream: to turn meaningful moments into beautiful, personalized canvas art. What began as a handful of custom designs quickly resonated with thousands. Over time, word spread—our handcrafted canvases weren’t just decorations; they were gifts that told stories. More than 60,000 sales and 20,000 glowing reviews later, we knew it was time to grow. That passion for creating art that celebrates life, love, and legacy led us to launch our own online store. Today, Tailored Canvases proudly delivers high-quality, custom-made prints that bring personality and warmth to every space. Whether it’s a farmhouse kitchen, a cozy cabin, or a lively backyard bar, we’re here to help you say, this is home. Beautifully made in sunny Florida and trusted by over 350,000 customers, each piece is crafted with care, creativity, and the belief that every home deserves art that feels personal.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Loved the product!

Loved the product!! Beautiful print. Arrived fast, good packing, no damage.
Recommend 100%!!!

15 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

Thank you for the 100% recommendation! We are so happy to hear that your print arrived quickly and in perfect condition. We take a lot of pride in our 'no damage' packaging, so it’s wonderful to know it did its job. We’re thrilled you love the beauty of the final product and can't wait to work with you again!

Avaliado com 1 de um total de 5 estrelas

DON'T ORDER ANYTHING.

DON'T ORDER ANYTHING.
THEY ADVERTISE FREE 90 DAY RETURNS AND THEN ONLY OFFER TO EXCHANGE. IT'S A TOTAL SCAM.
WORST COMPANY I HAVE EVER HAD TO DEAL WITH.

3 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

We’re very sorry to hear about your experience, and we completely understand your frustration.

Thank you for taking the time to share these details with us. We’d like to confirm that your concern has been forwarded to our finance team, and they will be reaching out to you via email.

We appreciate your patience while we work through this. In the meantime, please feel free to reach out if you need any further assistance.

As a small business, we strive to provide clear communication and a smooth experience. We are always learning and improving, and if there’s anything we may have missed, please let us know—we truly value your feedback and are committed to doing better.

Avaliado com 5 de um total de 5 estrelas

Great Product!

27 de abril de 2026
Avaliação não solicitada
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Resposta da TailoredCanvases

Short and sweet—we love it! Thank you so much for the 5-star review. We’re thrilled to hear you’re happy with your new canvas. Enjoy your beautiful new decor, and we hope to see you back at Tailored Canvases again soon!

Avaliado com 5 de um total de 5 estrelas

It was so easy to order and it made the…

It was so easy to order and it made the process so easy. My daughter always calls her boys "My boys" so personalizing it by putting their names at the bottom made it that more perfect! This isn't my last purchase, the quality and price will keep me coming back again and again!

28 de abril de 2026
Avaliação não solicitada
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Resposta da TailoredCanvases

We are so touched to hear that we could help bring such a sweet family sentiment to life! There is nothing more special than a 'just right' personalization, and adding your grandsons' names makes it a true heirloom. We are thrilled that your daughter loved it, and we can’t wait to help you create more 'perfect' pieces for your family in the future. Thank you for your wonderful support!

Avaliado com 5 de um total de 5 estrelas

I purchased the first canvas for my…

I purchased the first canvas for my husband as a birthday present. And we all loved it. So we decided to order another one. We get a lot of compliments for eve one that goes to our house. I Love the quality and the beautiful colors of our canvas. Best choice I made.

29 de março de 2026
Avaliação não solicitada
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Resposta da TailoredCanvases

Happy belated birthday to your husband! 🎂 We are so touched that a birthday gift turned into a new family tradition of decorating with Tailored Canvases. There is no better feeling than hearing our art is sparking conversations and compliments from your guests. Thank you for making us the 'best choice' for your home and for coming back for a second piece!

Avaliado com 5 de um total de 5 estrelas

1st time ordering with Tailored…

1st time ordering with Tailored Canvases. Great packaging, timely delivery, and good quality.

21 de abril de 2026
Avaliação não solicitada
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Resposta da TailoredCanvases

Welcome to the Tailored Canvases family! We are so happy that your first experience with us was a success. From the packaging to the delivery speed and the final quality, we strive to make every step perfect for our new customers. Thank you for giving us a try, and we look forward to working with you again soon!

Avaliado com 5 de um total de 5 estrelas

Looks GREAT!

18 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

That’s exactly what we love to hear! Thank you for the 5-star review. We’re so glad you’re happy with the look of your new canvas. Enjoy your beautiful new view!

Avaliado com 5 de um total de 5 estrelas

I love tailored Canvases

I love tailored Canvases in my eyes, they have done everything right from start to finish. The quality of the canvas was outstanding. It was excellent. It looks like everything that was online. I can’t wait to find other stuff to buy. The ordering process was easy the shipment was received without damage. If you had questions, they were quick to answer and follow up with the Customer. Great job. Keep doing what you’re doing. Thank you for my canvas of Jesus, walking on the water absolutely beautiful!!! thank you

24 de abril de 2026
Avaliação não solicitada
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Resposta da TailoredCanvases

Thank you so much for your beautiful words! We are truly moved to hear that your 'Jesus walking on the water' canvas brought such joy to your home. Knowing that we’ve hit the mark for you from 'start to finish' is exactly what we strive for every day. We’re so glad the quality and the service met your expectations, and we can’t wait to help you find your next favorite piece whenever you're ready to browse again!

Avaliado com 1 de um total de 5 estrelas

Terrible picture quality

Terrible picture quality. I contacted the seller days ago, and have not received a response. Incredibly expensive lack luster canvas. Recommend steering clear of this company!

25 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

Thank you for your feedback.

We are here to make things right and want to ensure you feel supported in reaching a final resolution. We value your business and are fully committed to providing a professional and helpful experience for every customer.

After reviewing your case, we made the decision to issue a full refund. Because of that, there is no return required; you are welcome to keep the canvas, donate it, or put it to use in any way you see fit.

We are a small business, and while we strive to provide clear communication and a smooth experience, we are always learning and improving. If there is anything we may have failed to address, please let us know, as we are open to feedback and committed to doing better where needed.

Avaliado com 5 de um total de 5 estrelas

I just received my 2nd order from…

I just received my 2nd order from Tailored Canvases and I could not be happier. These canvases are excellent quality and gorgeous! Shipping is fast and the canvases were received in perfect condition. I very highly recommend them. Browse through their website, you’re sure to find something you love.

25 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

Welcome back!We are so incredibly happy to hear that your second order was just as perfect as the first. Our team takes great pride in ensuring every canvas is 'gorgeous' and arrives quickly in pristine condition. Thank you for the wonderful recommendation and for encouraging others to explore our collection. We can’t wait to see what catches your eye next!

Avaliado com 5 de um total de 5 estrelas

We absolutely love our 2 purchases

We absolutely love our 2 purchases! The quality is great and the service was awesome.

7 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

Double the love! We are so incredibly happy to hear that both of your purchases hit the mark. Knowing that the quality and our service made your experience 'awesome' is exactly why we do what we do. Thank you for making Tailored Canvases a part of your home—we look forward to helping you with your third piece whenever you're ready!

Avaliado com 1 de um total de 5 estrelas

Multiple Replacements with Identical Defects — Refund Denied

I ordered a large canvas print valued at over $400. When it arrived, the canvas was buckled at one corner and had two visible lines that appeared to be stretch marks or manufacturing defects.

The company sent a replacement, but the same defect appeared again in the bottom left corner. I requested a refund because the issue clearly seemed to be a recurring product defect, not shipping damage.

Instead, they denied the refund, stating that their policy does not allow refunds for items damaged during delivery. That explanation is very difficult to accept, since the same defect appeared in the same location on more than one canvas.

They then sent a second replacement, and unfortunately, it had the same defect again. Their packaging was also poor and had nothing indicating the item should be handled with care.

After receiving three canvases with the same issue, I again demanded a refund, but the company continued to insist the damage occurred during delivery. Based on my experience, that explanation does not seem credible. Overall, I am very disappointed with the product quality, packaging, and customer service.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I got what I wanted the work and the…

I got what I wanted the work and the look of my fence were well satisfied thumbs up

23 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

A big 'thumbs up' right back at you! We are so happy to hear that your new piece is exactly what you wanted and that you're satisfied with how it looks on your fence. There is nothing we love more than helping our customers bring their vision to life. Thank you for choosing Tailored Canvases!

Avaliado com 5 de um total de 5 estrelas

I wasn't sure what they would be like…

I wasn't sure what they would be like or about the quality, but when they arrived and I opened the box, I couldn't have been more pleased. I love them!
I was sorry they don't have the same form of attachment to the walls as pictured, but hopefully these will work the same as those pictured.

24 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

Thank you for the 5-star review! It’s wonderful to know that the quality of our canvases surpassed your expectations. We appreciate your feedback regarding the hanging hardware; we are constantly looking for the best possible tools to make displaying your art easy and secure. We’re so glad you love the final product and thank you for choosing Tailored Canvases!

Avaliado com 5 de um total de 5 estrelas

Love our new outdoor patio & pool sign

Love our new outdoor patio & pool sign! Professional in correspondence, quality of work is great and we received our frame in timely manner.

10 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

We are so happy to hear your new sign has found a home by the pool! There’s nothing we love more than helping our customers add that professional, personal touch to their favorite outdoor spaces. We’re thrilled that the quality and timing met your expectations. Wishing you many relaxing days on the patio!

Avaliado com 5 de um total de 5 estrelas

Had to work with customer service…

Had to work with customer service several times they were always prompt and helpful. The picture itself looks much better in person. Will definitely order again.

21 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

Thank you so much for the 5-star review! We truly enjoyed working with you to make sure everything was just right. It’s the best compliment we can receive when a customer says the art looks even better in person—there’s just a special magic to seeing those details on the wall! We are so glad we could help and we look forward to your next order!

Avaliado com 5 de um total de 5 estrelas

I love the new canvas I ordered

I love the new canvas I ordered. The colors are amazing. It was easy to order and arrived quickly. They kept me posted on where they were in the process. This is my second purchase from them and I am sure there will be more.

24 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

Welcome back! We are so happy to hear that your second purchase was a success and that the colors are exactly what you hoped for. There is no greater compliment than a returning customer, and we love knowing that our updates kept you at ease during the process. We can’t wait to see what you choose for your third piece!

Avaliado com 5 de um total de 5 estrelas

GREAT COMPANY- EXCELLENT CUSTOMER…

GREAT COMPANY- EXCELLENT CUSTOMER SERVICE. I would like to share my experience so anyone that is considering ordering will know exactly was kind of service and experience they will get. When I placed my order I received a confirmation right away, then I received frequent updates as the item was processing, being prepared, shipped, through delivery. My canvas was well packaged and marked fragile but unfortunately that did not stop someone in the delivery process from stepping on it snd breaking the frames and stretched a option of the canvas. I sent pictures of the damage and in less than a day received a reply that simply apologized for what happened and let me know that they were working on a replacement. No questions, no hassle, no delay. If you are considering placing an order, have no fear, this is a great company that provides really good products and great customer service.

24 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

Thank you for the incredible 5-star review!
We believe that excellent customer service is just as important as the quality of the art itself. We’ve worked hard to create a transparent tracking process and a seamless replacement policy for situations just like this. We are so happy we could get your replacement sorted quickly, and we truly appreciate you recommending us to others considering an order.
Thank you for the glowing 'Great Company' review and for trusting us with your home decor. Enjoy your beautiful new piece!

Avaliado com 2 de um total de 5 estrelas

BUYER BEWARE

I ordered a canvas using the sizing guidelines on the website, however, when it arrived it is too small for my space. I contacted customer service and followed the instructions to request a refund so I could reorder the correct size.
After multi phone calls and emails, I was told that despite the policy on the website indicating a 90 day replacement window, I could not return the canvas. I was then told I could use a special code for a discount on a new purchase and when I tried to order the larger canvas, the code wasn’t valid. BUYER BEWARE! All of this has been relayed to “customer service”, but only silence from them at this point.

19 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

We’re very sorry to hear about your experience, and we completely understand your frustration.

Thank you for taking the time to share these details with us. We sincerely apologize for the confusion regarding our replacement policy, as well as the issue you encountered with the discount code not working—that certainly shouldn’t have added to your inconvenience.

We’d really like the opportunity to make this right for you. Please allow us to personally look into your case, including the previous communications and the code that was provided. We’ll work with our team to find a proper resolution for your situation.

Kindly reply with your order number, and we will prioritize your case right away. You can expect an update from us within 24 hours.

Thank you for your patience, and again, we truly apologize for the experience.

Avaliado com 5 de um total de 5 estrelas

TC is OUTSTANDING

TC is OUTSTANDING. Love their product quality. Just what I wanted. Customer service and support is fantastic. Very responsive and helpful. Would recommend TC to everyone, unconditionally..

18 de abril de 2026
Avaliação não solicitada
logotipo da TailoredCanvases

Resposta da TailoredCanvases

We are absolutely blushing! Thank you so much for the 'OUTSTANDING' review and for your unconditional recommendation. It means the world to our team to know that both our product quality and our support hit the mark for you. We strive to provide exactly what our customers envision, and we’re so happy we could do that for you. Thank you for being such a fantastic part of the Tailored Canvases family!

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