immediate cancellation and refund
I am requesting an immediate cancellation and a full refund of the €9.99 charge associated with my account.
I made a €9.99 purchase through another website believing I was purchasing a makeup mystery box. I did not knowingly purchase or authorize a Tailvault membership.
Shortly after the payment, I received an email stating that a Tailvault subscription had been activated on my account. I did not knowingly agree to this subscription and I have not used any Tailvault credits or services.
Please cancel the membership immediately and refund the €9.99 charged to my original payment method.
Please confirm in writing that the subscription has been cancelled and that no further charges will be made.
Thank you.








