"Proposed to my girlfriend at Old Faithful in Yellowstone, the perfect place with the perfect betrothal lovers knot necklace. Furthermore, the necklace box was of such lovely quality, the bright ligh... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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"Proposed to my girlfriend at Old Faithful in Yellowstone, the perfect place with the perfect betrothal lovers knot necklace. Furthermore, the necklace box was of such lovely quality, the bright ligh... Ver mais
A empresa respondeu
Incredible necklace with excellent craftsmanship. Very good value for money and beautifully presented. The LED light is an added, very effective bonus and really makes it look special and different. S... Ver mais
A empresa respondeu
I bought a necklace as a gift for Christmas however when I gave the gift it was unsuitable. I am unable to return the necklace as it is outside the 14 day returns policy. The company doesn't appear to... Ver mais
A empresa respondeu
We ordered a necklace for my daughters birthday. Really pleased with it. Quick delivery also.
At Talia-Rae, we believe jewellery should do more than simply look beautiful it should mean something. As a family-run brand, we create handcrafted pieces that carry emotion, connection, and purpose. Every item is thoughtfully designed with love and made to celebrate you, your story, and the people who matter most in your life. We operate with trust, dedication, and a genuine passion for our craft. From careful material selection to strict quality control, each piece is made to last and designed to make you feel confident, elegant, and connected. Whether you’re gifting a loved one or treating yourself, our mission is to bring people together through meaningful jewellery that resonates. Why Customers Choose Talia-Rae • Fast and reliable global delivery • 24/7 customer support • Transparent pricing with no hidden fees • Experienced and detail-driven craftsmanship • Handcrafted, meaningful jewellery made with care • Strict quality control for every product • Money-back & satisfaction guarantee • A brand built on family values and trust Our Commitment We’re dedicated to offering a luxury experience that is simple, friendly, and deeply personal. From your first visit to the moment your jewellery arrives, we want you to feel valued, understood, and completely satisfied. Thank you for choosing Talia-Rae. We’re excited to be part of your story.
Smart Storage Ltd 100, Derby Road, L20 1BP, Liverpool, Reino Unido
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been trying to get in touch with Talia-Rae customer service team for nearly a week now. Send emails, followed the instructions on there website and no response. I am trying to change jewellery over or get a refund and after numerous emails- no response.

Resposta de Talia Rae
The necklace was lovely and my wife liked it, the only thing that lets it down is the clasp, it is so small that it is difficult to put on, you have not allowed for people who have fingers that difficult to open and close the clasp
Excellent service ordered easily online and received purchased virtually the next day
What made our experience was how quickly I received my item and the quality of the product I would definitely recommend them thank you wife loved it
Great customer service, quick despatch and tracking. Beautiful product. I bought the infinity knot with matching earrings for my wife this Xmas. We've had a tough year so wanted to give her a personal gift. Great communication, quick updates and tracking. I was doubled billed which was down to my bank rejecting the first payment so reordered but two payments were taken (not Talia-raes fault) however they sent an immediate reimbursement and replied immediately to my emails. If only other companies had such personal customer focus. Thank you.
Lovely end product, delivery could have been managed better, but overall very satisfied
The necklace is lovely, however, what was really disappointing was the fact that the delivery driver decided to leave the parcel in my food waste bin on top of food waste which soaked into the packaging, luckily it hadn’t gone all the way through, parcel could have been put through the letter box as it was big enough

Resposta de Talia Rae
I had to hold it back several days until today - my wife’s birthday! She loved it, from the moment she opened the box, and she read through the card, and the sentiments on it. It made her laugh, which is always good to hear, especially with the events of the last year. Only one unfortunate circumstance: somehow the chain had become badly knotted in the packaging/transit, and she had to spend several minutes disentangling it, but that’s only a (very) minor observation. Thank you for your fine work.
This lovely necklace arrived on date specified and looks so nice , it is a surprise Christmas gift for my wife so I’ll return to update the review on her response but so far I’m really happy with the product

Resposta de Talia Rae
Great quality and timely delivery. Customer support was fast and efficient and I had no issues getting in touch with them. I bought a necklace as a gift and was extremely satisfied

Resposta de Talia Rae
"It's for my wife's birthday in November and when you buy stuff on line you worry it won't come in time but it was so quick and easy to order and to track was good and the item was received in 4 days really quick and efficient service thank you"

Resposta de Talia Rae

Resposta de Talia Rae
Was an easy no fuss transaction.

Resposta de Talia Rae
A very nice company to deal with the products are all very good and not overpriced

Resposta de Talia Rae
My wife loved it,great words. Will use again,quick delivery.

Resposta de Talia Rae

Resposta de Talia Rae
Lovely pair of earrings, great quality. My wife loves them."fast postage and good packing.

Resposta de Talia Rae
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