Talis-us Avaliações 

The stuffed toys for our puppy are well made, and our Latte loves them!!! Excellent toys and encourage their toys for dog lovers!!!!

I placed in order August 10th. It is now September 26th. My item has not shipped. I reached out the first week of September and they said it would ship soon. It hasnt. I reached out to their chat bot and first it said my order didnt exist. I told it the order date and it found it and then it said my order is "unfulfilled" and that i should contact support. It only ordered 1 item for under $30. I am beyond frustrated and my issues still is not resolved. Do not recommend.

Easy to order the food that my cats love!

My dogs just loved the tendon chew rings. We had a 3 month old rescue puppy with us for the weekend who was teething up a storm. These chews kept her busy and satisfied for at least an house

If I could give a negative 1 I would. Whatever you do DO NOT BUY ANYTHING FROM THIS COMPANY! I ordered a simple product for my two dogs and paid 11.99 shipping thinking in a few days maybe 1 week tops it would be delivered. nope no confirmation no one answering the phones then I finally get an email after I emailed them and they said the same thing as on the august 5 review that it would ship in 1-2 days nope it’s 14 days and i’m still waiting todays emails says will be shipped in the next couple of days r u kidding me its not coming from China what the heck’s going on? i still don’t have my order again this is the first and last time o will call my cc company and dispute it of i don’t receive it in a couple of days

waited for a week on a product and they left me with no communication. when i called they were confused and said they would have the product in 1-2 days and they would call me back. they never called back and i had to go out of my way again to find out they never had the product, and were planning on letting me wait a month and not communicating with me at all. the product was important for my animals health and she will die without it. i will always tell everyone to stay away from this company.

UPDATE: they said they would refund me and instead sent the product and completely disregarded me. do not trust this company still!! i had to go to the bank and report fraudulent activity and change my card.

I bought a product from them almost 2 months ago and never got the product! Everytime I call to ask about it it was “damaged” during shipping and they are waiting for a new shipment from the supplier. They do not reach out to inform you what’s going on with your order or when it will be delivered. Do not buy from them! They are a scam

Helpful in ordering cat toys.
They stock unusual toys.
Most stores have the same toys for cats. Fun to find fresh ideas in toys to captivate your cat to play more.

What I love most about Talis is the variety they’ve got everything from fish food to bird toys to premium dog treats. Their website is user-friendly, and the customer support is super helpful. You can tell they genuinely care about animals. I highly recommend them to any pet owner looking for a reliable and honest supplier.

THIS COMPANY IS A SCAM!!! Trust me DO NOT ORDER FROM THEM!! I never leave reviews but I felt I needed to make sure everyone is aware of this situation so that it doesn’t happen to someone else!!! Which, if you read the previous reviews, it’s happened to lots of someone else’s!!! I placed my order on April 4 for a cage to go over my snakes light in his cage. I sent them an email explaining the urgency of needing this product and I did receive one email back that said that they would be shipping it on Wednesday, Wednesday came and gone, and I started emailing them and calling them again. Never once did I get a response again I have also emailed shop pay which is who I paid through. Never have I received a response from them either. I did email both tonight letting them know that I will be contacting a lawyer in regards to this situation if they do not refund my money and cancel this order!! I get an email to my email telling me that I am subscribed to them without my permission without my knowledge and the link that they sent me was no longer active. They have it set up where I will Pay $57 every two weeks for new light cages every two weeks now who in the world would need a new light cage every two weeks?? Especially when it’s been a month and they haven’t even sent the first one!!! I don’t even know how they got my payment information because I paid through shop pay!!! I am absolutely furious!!! You can’t reach anybody by phone you can’t reach anybody by email and this just goes on and on. Of course I will be contacting my bank as well on Monday but to sign me up for something without my Permission for $57 every two weeks that’s just unbelievable. I cannot believe that they’ve done this and I have no idea how they even got my credit information!!! I sent them both an email tonight letting them know that I will be contacting a lawyer, and I will also be contacting the Better Business Bureau in regards to the scams that are being done to me and everyone else!!! Please stay safe out there!! Please please beware of this company!! Very disturbing!!!

Ordered a leash and collar from them March 10th, 2025. Contacted them March 17th they said it would ship out in a few days. It is April 2nd and I have no leash and collar. They are a scam company. I paid $12 shipping for fast delivery!!!
Horrible doing business with them, if you can call it that...

Talis-us is my go-to pet store! Whether I need food, toys, or supplies for my dog or fish, they always have what I’m looking for. The quality is excellent, prices are fair, and the service is reliable. Definitely recommend them! 🐕🐟💯

Couldn't be happier! I ordered Superworms for my hedgehog and shipping took 'a bit' longer than I anticipated however...the PRICE WAS BY FAR CHEAPER THAN ANYWHERE ELSE and exactly the same product as I had paid alot more for at other places. Would definitely order again!

SCAM company LIES.. I ordered Feb 3th called today Feb 11th and said it will be another 7-10 days for cat food. I said cancel my order and they just sent me UPS shipping pre-shipping label. UPS doesn't have possession of the package. They now say they cant cancel the order. I will call my CC company and dispute the charge.. DONT TRUST THIS COMPANY

No way to reply so adding to the reply back below. The rep on the phone has said it shipped and I was going to pay a 15% restocking fee. This is after saying cancel my order on a previous call and reviewing a new UPS label created and potential receive date of Feb 18th after I had already said to cancel it earlier. Don’t lie to the customer and tell them they have to pay a 15% restocking fee. I see the full refund was refunded so far will sit and see if it actually happens.

Purchased a Lamb Chop dog
Toy on 1/22/24. Email confirmation said it would ship in 3-5 business days. As of 2/4/25 Talis was still waiting to receive the item from their supplier. It’s now 2/10/25 and still have no tracking number that my order has shipped. Why would you offer an item for sale if you don’t physically have the item? Maybe one day I’ll actually receive the lamb chop dog toys that I purchased since I can’t get them to refund me.
Would not buy from this company again

I purchased some dog food on January 24th but realized I got the wrong item. Wrote them immediately and was able to cancel. However, I never received my refund. I have written them 3 times and no response. I called twice and no one was available to talk to me. Told me to write them!!! Pitiful way to handle a new business

I purchased a fish tank. For 2 weeks the order status still stated that the order was preparing for shipment. I reached out via email hoping to get an update and hopefully an estimate of when my order would actually ship out. The following day I got a reply saying that the item is actually out of stock and I would be refunded. The item is still listed for sale on their website with a note saying "order now only 2 left in stock". I still haven't received my refund and am writing this to save others from Gavin to deal with this business.

Ordered 12/6 and it is currently 1/13 with no update of shipping. No Communication.

I REALLY wanted to like this store. It popped up on my shop app and I liked all the variety of options this had for several species.
Placed order on 12/8/24. All items listed as in stock. Almost a week later (12/14) sent email to get an update since it had not shipped. No response. Label created 12/16but not picked up or in the hands of delivery service till 12/19. Got email notification on 12/17 that two items were out of stock and I was refunded. Delivery eta was 12/23. Continued to sit at location and then delivery date changed to 12/30?! Sent second email to Talis to try and inquire why such a delayed delivery. No response. Went to actual website today 12/23 and trying to use their chat feature which communication is very slow with no current resolution. Trying to understand why $11.99 delivery fee for two small and lightweight items is taking nearly two weeks to be delivered.

All in all I will not be ordering from company in the future.
-Poor customer service
-items listed as in stock may not in fact be in stock and notified for over a week from purchase date
-over a week to get order shipped from purchase date
-VERY expensive delivery fee for not any kind of priority mail service

If I could give negative stars they would receive-5. Ordered in October with 3-5 days shipping, 2weeks later no delivery. Sent a email asking for update. No reply. Sent another message 11/19 they cancelled no apology