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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered a couple of outdoor enamel lanterns ready for the summer. Love the products but also fantastic service. Ordered on Sunday afternoon, delivered Tuesday morning & really carefully packaged. Woul... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ordered some candles that weren’t cheap but looked pretty, and I was excited to receive. Delivery was excellent but the packaging was atrocious - a Jiffy bag that was damaged on delivery. The candles... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered something from Talking Tables via Amazon and it arrived slightly damaged. I contacted the TT Customer Service Team and Lottie was very helpful. She went above and beyond to ensure that the b... Ver mais

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Avaliado com 5 de um total de 5 estrelas

Absolutely amazing customer service - I can’t rate highly enough . I had ordered the teapot vases which are absolutely fabulous. Unfortunately one of them had the missing plastic insert. I telephon... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos domésticos
  2. Loja de artigos para festas

Escrito pela empresa

Thoughtfully designed pieces for homes, tables and get-togethers of every kind. From tableware and candles to games and celebration details, this is where gatherings begin. From everyday hosting and seasonal tables to birthdays and playful moments, our collections are made to pull people together, all year round. Distinctive design, made to be reused. A little colour. A lot of joy. And more reasons to gather.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

78 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lovely products

Lovely products, well packaged and delivered swiftly

25 de abril de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Lynn,

Thanks for such a positive review! We loved to hear that you like our products and service provided!

We look forward to welcoming you again in the future!

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Excellent service and products

The company is a pleasure to deal with. They are efficient and prompt with delivery. Excellent service.
The glasses are so pretty we all absolutely love them

19 de abril de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Rolanda,

We really appreciate you leaving a 5 star review of Talking Tables!

It is amazing to hear you had such a lovely experience with us and that you love the glasses.

You are welcome back anytime!

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Easy to navigate web site with a range…

Easy to navigate web site with a range of excellent jigsaws. Easy to order and my purchase arrived much quicker than I thought it would. Would certainly use this company again.

18 de abril de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Glynn,

Thanks for such a positive review!

It is so good to hear that you found the website easy to use and that the order was delivered quickly.

Look forward to seeing you again in the future!

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Easy to order and had no problem with…

Easy to order and had no problem with delivery. When they said what time it was going to be delivered it was on time. Very good service and pleased with my purchases.

17 de abril de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Siobhain,

Thank you so much for your 5 star review!

We are so happy to hear that you were pleased with the service provided and found it easy to order.

We hope to see you again in the future.

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Excellent product, but ...

Excellent product, but your packaging (for postage) is outrageously wasteful. I thought it was the Lalique vase I had ordered from an antique shop in Pisa .
The napkins, however, were gorgeous, and had the desired effect.

25 de março de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Christopher,

Thanks for the 5 star review! We love to hear that you enjoyed the products!

Thank you for also raising the packaging issue, we will raise this with our warehouse to avoid this happening in the future.

Kind Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Great paper plates and fab designs

Great paper plates and fab designs. The staff were very helpful and ensured that everything got to me on time.

13 de março de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Robert,

Thank you so much for your kind feedback.

We are so happy to hear that you like the products and had a great experience with our team.

Happy Easter!

Kind Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful

Arrived very promptly and when I had a query it was answered quickly and gave me the exact information I needed.
I would certainly buy from them again

1 de fevereiro de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Sheila,

Thank you so much for such a kind review!

We love to hear that your whole experience with Talming Tables went well!

Thank you again for shopping with us.

We look forward to welcoming you back.

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Very happy

The saucer crackers with the conversation starters were excellent. I was a bit disappointed with the jokes. These were not Christmas crackers, so I didn’t expect seasonal jokes. The napkins and tables lights were also excellent. They all made a January birthday party that bit brighter.

13 de janeiro de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Karen,

Thank you for rating us 5 stars!

We are so glad to hear you enjoyed our products!

Additionally, thank you for raising your feedback on the jokes too. We will look at how we can improve this moving forward.

Kindest Regards,
Talking Tables Team


Avaliado com 2 de um total de 5 estrelas

The small vase was extremely small,much…

The small vase was extremely small,much smaller than it looked on line,and the dishes were a lot bigger than they looked on line.

31 de janeiro de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Margaret,

Thank you for providing your feedback.

Our customer service team will be in touch soon via email to try to resolve this for you.

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Great ideas and products

I always use Talking Tables when dressing up a space for a special occasion They have great ideas, a great selection of matching items and consistently good quality products.

12 de janeiro de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Sue,

Thank you so much for reviewing us!

We are so pleased to hear that you enjoy our product ideas and the quality of the products! Any product suggestions are always welcomed too!

We can't wait to see you again!

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Great puzzles

Great puzzles. Really enjoyed them.
Speedy dispatch.
Reasonably priced.

30 de janeiro de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi,

Thank you so much for your 5 star review!

It is great to hear that you enjoyed our puzzles and were happy with the pricing and delivery.

We look forward to welcoming you back in the future.

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

I’d highly recommend Talking Tables

I’d highly recommend Talking Tables. My order arrived perfectly wrapped and the service was brilliant I’ll definitely be ordering again. Thank you

19 de janeiro de 2024
logotipo da Talking Tables

Resposta da Talking Tables

Hi Karen,

Thank you so much for reviewing your experience with us!

We are so happy to hear that you were happy with the overall service provided.

We look forward to seeing you again in the future.

Kindest Regards,
Talking Tables Team

Avaliado com 5 de um total de 5 estrelas

Great escape room game, great customer service

For New Years Eve, we bought an Escape Room game. The game was inventive and fun, but sadly on one part the website (actually an instagram filter) didn't work. We could still play (there is a 'cheat' code, so we were able to get past this) but it was a shame.
I wrote to the company, and got an instant response. Embarrassingly, the filter now seemed to work - which suggested quick tech fixes on their part - but they offered to send me a new game to make up for it.

I didn't think much of this, and last week had another email from the company checking whether I had received the game or not. I hadn't - so they sent it again, tracked this time. It has turned up today, and I am excited to get together with the family and have a go at this one.

Wonderful company experience - great customer service, and (so far) a great game.

24 de janeiro de 2024
Avaliação não solicitada
logotipo da Talking Tables

Resposta da Talking Tables

Hi Josh,

Thank you so much for your recent review of Talking Tables!

We are so pleased to hear that you were happy with the customer service received and look forward to welcoming you back in the future.

Kindest Regards,
Talking Tables Team

Avaliado com 1 de um total de 5 estrelas

Avoid this company

Ordered two items for Christmas. Delivery took 9 days, and only one item was delivered. Contacted the company to ask about the missing item to be told, "Please accept our apologies, I have just seen that the line went out of stock, which is why it wasn’t included in your delivery. I have raised a refund for you for this item and you should receive the confirmation shortly." Had I not contacted the company, it seems doubtful they would have contacted me. And too late for me to find a replacement in time for Christmas, To add insult to injury, the refund amount was not the full amount paid! I emailed them about this and my email, plus a reminder, has been ignored. Avoid this company - they are very unprofessional.

7 de dezembro de 2023
Avaliação não solicitada
logotipo da Talking Tables

Resposta da Talking Tables

Hi Christine,
We have just checked your refund amount and you have been reimbursed the exact amount you paid for the item, for which you used a 5% discount code. We are sorry to hear that you had a negative experience, we will strive to do better next time.
Kindest regards,
The Talking Tables Team

Avaliado com 1 de um total de 5 estrelas

Poor quality Advent candles and poor care with packing

Bought Advent candles and numbers and art work was so faded (nothing close to the image on web!) and to cap it all they were not wrapped to protect them; imagine posting out candles with no protective wrapping? Returning them

Thank you Talking Tables for your response to my review and commitment to remedying. I have never received candles without protective wrapping.

1 de setembro de 2023
Avaliação não solicitada
logotipo da Talking Tables

Resposta da Talking Tables

Hi Catherine,
Thank you for your valuable feedback. I'm sorry to hear you're not happy with your order and I have flagged this to our product and customer service teams. I have also requested our customer service manager to review the packing and dispatching of the products pass on your feedback. If possible and not too late please could provide images of the packaging and candle and send to: info@talkingtables.co.uk
Kind regards,
Lauren

Avaliado com 4 de um total de 5 estrelas

Excellent customer service Bad delivery service

There was a mix up with my deli every twice but I blame the courier service . I received quick customer service and although a long wait, goods are very good quality, helpful staff so will definitely use again 👍❤️

21 de agosto de 2023
Avaliação não solicitada
logotipo da Talking Tables

Resposta da Talking Tables

Hi Laura,
Thank you for your review. I'm sorry to hear about the trouble you had with the courier service but glad the team were able to help you and that you are happy with your order.
Kind regards,
Lauren

Avaliado com 1 de um total de 5 estrelas

Where is my order ?

Placed an order for bud vases
Still not received and no way to contact seller,
Bought through not on the high street

28 de novembro de 2022
Avaliação não solicitada
logotipo da Talking Tables

Resposta da Talking Tables

Hi Sarah,
I'm sorry to hear your order has been delayed and you've been unable to reach the seller on Not on the High Street.
At the bottom of each product page on Not on the High Street there is a section to "contact the seller" and send them a message. There should also be a "contact the seller" button on your order confirmation. I found this information on the following link:
https://info.notonthehighstreet.com/hc/en-us/articles/115000990594-My-order-is-overdue-can-I-track-it-
I hope this helps and you manage to resolve the issue.
I've also sent you a request through Trust Pilot for further information so we can try support you the best way can.
Thank you,
Lauren

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