The service has been sluggish; I placed an order worth £150, and ten days have passed without delivery.
A empresa respondeu
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Veja o que dizem as avaliações
Måtte skifte begge hjul efter få uger med mine nye dæk på (julegave). Det var en rigtig sød tanke fra mine børn, at jeg ikke aldrig skulle punktere igen på mine daglige ture. Desværre kunne hverken mi... Ver mais
A empresa respondeu
terrible customer service tannus.co.uk sales sent an item but delivered it to the wrong address, while in the invoice the address was correct. No apologies or regret at all from the sales & communica... Ver mais
A empresa respondeu
The tyre insert is excellent, no complaints. However I would not recommend ordering through Tannus itself, use amazon, Ebay or a cycle shop. I ordered two, received one and despite many emails no resp... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tannus is an international brand specializing in innovative two-wheel mobility solutions: airless tires, ARMOUR and TUBELESS puncture-resistant inserts, and ECLIPSE ultra-light TPU tubes. We design products built to reduce puncture-related hassle and improve the riding experience for cyclists, e-bikers, and e-scooter users, distributing across Europe through a network of qualified dealers and distributors. Profile Claimed August 2026
Informações de contato
Coreia do Sul
- office@tannus.com
- tannus.co.uk
1,2
Muito Ruim
139 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Easy purchase process
Easy purchase process on the site and items delivered quickly. Tyres are great as well!!
8 de janeiro de 2018
Avaliação não solicitada
Resposta da Tannus
Thanks for the Review :)
Having no punctures is great but
Having no punctures is great but, you sacrifice comfort of ride. The ride is so hard that my spokes keep breaking.
8 de janeiro de 2018
Resposta da Tannus
Dear David,
We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.
Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
Good tyres
Good tyres, gives you confidence that you can jump on your bike without the care that tyres might be flat.
8 de janeiro de 2018
Avaliação não solicitada
Resposta da Tannus
Thanks for the Review :)
Use them,love them
Use them, love them all year round, R.I.P. inner tubes!
8 de janeiro de 2018
Avaliação não solicitada
Resposta da Tannus
Thanks for the Review :)
A complete nightmare to fit them
A complete nightmare to fit them. I used the supplied tool and measure the rim with a micrometer The videos make it look easy and simple. It isn't. It takes a lot of effort to force them in. I had to fit them myself as the nearest fitting place to me was 200 miles away.
In use they are definitely puncture proof. However I lost about 2-3mph compared to my Schwalbes.
So barring accidents they will get you where you want to go but boy you'll get there a lot slower.
I've sold the wheels plus the tyres and made a huge loss. I won't be buying again. Ever.
8 de janeiro de 2018
Resposta da Tannus
Dear Simon,
We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.
Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
So pleased with these solid tyres
So pleased with these solid tyres, after 17 punctures in a year with my previous tyres (more than 1...) cycling is now anxiety free.
8 de janeiro de 2018
Avaliação não solicitada
Resposta da Tannus
Thanks for the Review :)
Convenient and work done in quick time.
8 de janeiro de 2018
Resposta da Tannus
Dear Mohammed,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
It's great product
It's great product , I was suffering from normal tire which it needs to air filling every time I want to go for a bicycle trip . It's a little bit rigid but Ok
8 de janeiro de 2018
Resposta da Tannus
Dear Saleh,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
The tyres have been a revelation
The tyres have been a revelation; although one might see the price as being on the high side initially, when compared against a top-performing tubed tyre they do hold their own. And apart from the fact that I now ride without the need to worry about punctures (which on a commute is a big relief...), I would point out that the tyres also withstand a lot of punishment. After a bumpy ride recently, I discovered a 2 mm piece of grit embedded in rear tyre. Removed it...and carried on. Plugged gap with a bit of exoxy resin and still riding strong 8 months later.
8 de janeiro de 2018
Resposta da Tannus
Dear Andy,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
Incredible tyres
Incredible tyres. I am in no way related to Tannus but having seen these tyres advertised decided to give them a go.
Purchased nearly a year ago and fitted by a dealer in Preston i have been using them for commuting every week day cycling 30miles a day. Having done over 6000 miles in all weather tyres are great no problem with traction or slipping in wet feel like a normal 120psi 23mm racing tyre. Plus lots of wear left in fact haven't worked out when to change them. They were so good bought 2 more sets for spare bikes. These i fitted myself which were surprisingly easy to fit with supplied tool. The main attraction for me was commuting in dark in all weathers dont want to stop for puncture in cold and rain plus no need to carry tools. I use a single speed bike so was hard to do anyway. Dont need to pump tyres up during week or check when setting off as have had lots of slow punctures. Would recommend for day to day use without hesitation. Stephen
8 de janeiro de 2018
Resposta da Tannus
Dear Stephen,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
The tyres Tannus make are the best because they are truly punctureproof
The tyres Tannus make are the best thing that’s happened to cycling for me. Now I have no fear of going out on my own and having to do puncture repairs at the side of the road in the cold. It’s made me cycle outdoors so much more than i did before. They are slightly harder work on the legs but once you adjust to that you have become stronger which is also a bonus.
And they come in amazing colours. I have bright orange ones on one bike and blue on another. Whenever I do a sportive everyone comments on them.
8 de janeiro de 2018
Resposta da Tannus
Dear Jenny,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
Best thing ever for lazy people like me
Best thing ever for lazy people like me.
I purchased a tannus tyre for my Brompton. Following a video on Youtube I managed to fit it, but also managed to screw up my brakes, so next time would get someone to fit it for me. However, I'm terrible at bike maintenance so anyone with a touch of skill will be fine.
In short, I love it. I've not noticed any difference in grip etc on my commute and never having to worry about punctures or remembering to pump up tyres after a couple of weeks off work is just brilliant. I won't be going back to normal tyres for sure.
8 de janeiro de 2018
Resposta da Tannus
Dear Matt,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
Excellent product
8 de janeiro de 2018
Resposta da Tannus
Dear Soulaimane,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
If you are heavy (over 90kg)
If you are heavy (over 90kg), you will probably find they are too soft. They will make your ride harder, which is okay if you like feeling a lot of traction/resistance against the road.
8 de janeiro de 2018
Resposta da Tannus
Dear David,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
Fantastic product
Fantastic product, great Service and people - Recomended to all
8 de janeiro de 2018
Resposta da Tannus
Dear Simon,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
Resposta da Tannus
Dear Pete,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
If you never ever want to worry about punctures and not worried about speed, they're great.
The tyres were OK.
The peace of mind of never, ever, ever, getting a puncture was great.
And so were the bright red tyres.
But my speed definitely dropped around 2mph in the city. After about a year of owning the Tannus tyres I buckled my wheel, took it back to the dealer who said he'd need to remove the tyre and once removed it can't be refitted. So it worked out quite expensive for under a year.
At that point I replaced the Tannus tyres with standard (air filled), and haven't got a puncture since! Very odd, but I appreciate it's all about luck.
In short, if you never ever want to worry about punctures and you're not worried about the speed, and you fancy a wide range of colours, get Tannus.
8 de janeiro de 2018
Resposta da Tannus
Dear Bradley,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
Very good allround tire
8 de janeiro de 2018
Resposta da Tannus
Dear Chris,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
Great tyres
I bought a set of 26" MTB tyres. They arrived promptly and come with helpful instructions and all equipment needed to fit them. The tyres themselves are great - they feel similar to my old tyres. My only comment is they are difficult to fit on your own. It takes a lot of force both to get the tyre on to the rim and to click the plastic tabs into place. It's definitely worth having them fitted by a shop if you can.
8 de janeiro de 2018
Resposta da Tannus
Dear Michael,
Thank you for your review, and we're sorry for the long waiting time before this reply.
This account has been directly managed by Tannus since September 2026.
For any assistance, please contact us at office@tannus.com - we're happy to help.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
impossible to get on at home without …
impossible to get on at home without superhuman stregth
8 de janeiro de 2018
Resposta da Tannus
Dear Connor,
We're sorry for any inconvenience you may have encountered, and for the long waiting time.
This account has been directly managed by Tannus since September 2026.
Please contact us at office@tannus.com with your order details - we'll do everything we can to assist you personally.
For any purchase, please refer to tannus.com, our official website - you will be automatically redirected to the correct site for your region.
Kind regards,
Tannus Team
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