Pretty awful experience. I saw the ad on a holiday flight, and I’m very pale so avoided the sun in favour of a fake tan. I’ve tried other providers previously. I watched a YouTube video. I fo... Ver mais
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Veja o que dizem as avaliações
Absolutely love TanOrganic tanning oil! I have very fair skin and most tanning products just look very fake. I could hardly believe it the first time I tried it; lovely natural glow and No streaks... Ver mais
Tan Organic has been my favourite brand for tanning oil since 2018! As soon as I started using their products, in fact- I can’t use anything else! The colour matches my own real tan in the summer t... Ver mais
A empresa respondeu
1st time ordering direct through the Tan Organic website, usually I'll purchase in Boots or Dunnes Stores. I found out you can buy refills for the oils & creams that I didn't know about. 200ml oil ref... Ver mais
Detalhes da empresa
- Escritório da Empresa
- Fábrica de Cosméticos
- Loja de Cosméticos
- Atacadista de Cosméticos
- Salão de bronzeamento
Escrito pela empresa
The world’s first & only Eco Certified, Organic Self-Tan Brand We fight for healthy, nourished skin and a happy planet. We are both science and nature, every product we make is packed with love, passion and considered ingredients. We are passionate about being good to our planet, we will always be kind to it and make the most of its natural, enriched ingredients. We will never compromise on quality and our commitment to effective innovation and kindness to all TanKind is our business integrity. To us, people and the planet come first before margins, and our team is dedicated to delivering a little bit of sunshine in every bottle. Our products are packed with goodness and our people packed with kindness and gratitude.
Informações de contato
106 Merrion Road Dublin 4 , D04 H6X9, Dublin, Irlanda
- info@thekindbrandcompany.com
- tanorganic.com
4,3
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Extremely slow delivery
I am very disappointed that my order has still not been delivered by your chosen courier Fastway - extremely slow delivery since I placed my order. Wondering why you are using this courier over a better provider.? Are you able to let me know when I expect to receive my order please?
Thanks
22 de abril de 2024
Resposta da TanOrganic
Dear Ms Kennedy,
Thank you so much for bringing this to our attention and we're very sorry for the experience with this order.
I've checked and it seems the order was returned to the warehouse - we're investigating further to find out what the issue was so it doesn't happen again. In the meantime, we're promptly dispatching a fresh product from our warehouse to your address.
Once again, I'm so sorry for your experience with this order and thank you for your patience and understanding as we resolve it.
Very best,
Rashmi
Faulty Bottles on Mousse
The product itself is good. I have been using for over a year, BUT for the second time in 2 months I have had a problem with a new bottle of the mousse. On both occasions the first 2 pumps were fine, and then after that the pump action just would not work. When I tried to press it, the liquid leaked out around the top of the bottle and went everywhere. Very disappointing, although thankfully this happened at the end of my tanning session, so I wasn't half done!
10 de maio de 2024
Avaliação não solicitada
Resposta da TanOrganic
Dear R F,
Thank you so much for writing in and we're so happy to hear you're a long-time user of our Self Tan Mousse. We're so sorry to hear about your disappointing experience with the mousse bottles.
We'd like to investigate further so this doesn't happen again. Please could we request you to share more information with us on info@tanorganic.com, or share your details so we can contact you? We really appreciate you and would love to offer a solution that works for you. Looking forward to hearing from you!
Very best,
Rashmi
Resposta da TanOrganic
Dear Susan,
Thank you so much for your kind review, we're delighted to hear this! Sending you kind thoughts and gratitude from team TanKind.
Very best,
Rashmi
Product is good
Product is good , gives a nice tan. Service from courier was bad, based on that experience I would be hesitant in buying from website again.
25 de abril de 2024
Resposta da TanOrganic
Dear Maura,
Thank you so much for your kind words about the tan. We're so sorry to hear that you were unhappy with the courier service. Please could we request for more information, if you could please email us at info@tanorganic.com? We'd like to investigate so we can improve our services and ensure a smooth and easy ordering experience.
Thank you once again and we look forward to hearing from you!
Very best,
Rashmi
Resposta da TanOrganic
Dear Linda,
Thank you so much for your kind review, we're delighted to hear this! Sending you kind thoughts and gratitude from team TanKind.
Very best,
Rashmi
Broken pump action bottle.
Hi.pump action never worked in the bottle so i changed it to a spray bottle which is unfortunate as I felt tan seemed darker and not so even.
19 de abril de 2024
Resposta da TanOrganic
Dear Margaret,
Thank you so much for writing in and we're so so sorry to hear about your disappointing experience. Could you tell us if this was the Self Tan Mousse?
We'd like to investigate further so this doesn't happen again. Please could we request you to share more information with us on info@tanorganic.com, along with images and receipt of the purchase if you have? We really appreciate you and would love to offer a solution that works for you. Looking forward to hearing from you!
Very best,
Rashmi
Resposta da TanOrganic
Dear Joanne,
Thank you so much for your kind review, we're delighted to hear this! Sending you kind thoughts and gratitude from team TanKind.
Very best,
Rashmi
Recommend for sure
Its a while since I used Tan, I'm not a fan and needs must! The Tan Organics Oil Light Bronze that I ordered arrived quickly, was easy to apply and I was really happy with the results.
I got unprompted compliments on how natural it looked and will definitely use again.
The smell was fine, I wouldn't say 'no' smell but it certainly wasn't strong and I still had to be careful on the dryer skin areas but I'm happy to recommend it for sure.
9 de abril de 2024
Resposta da TanOrganic
We're delighted to hear that you're happy with our product and service. We look forward to serving you again in the future! 😊🌿
Kindest,
Soumya
Very easy to apply and good colour
8 de abril de 2024
Resposta da TanOrganic
Dear Martina,
Thank you so much, we're so happy you like our products!
Sending you kind thoughts and gratitude from team TanOrganic.
Very best,
Rashmi
I ordered the tan oil and it has not worked as advertised....it dies not tan!!!
I ordered the tan oil and it has
25 de março de 2024
Resposta da TanOrganic
Hi A,
I'm very sorry the Self Tan Oil did not meet your expectations, thank you so much for writing in. Could I request you share more details? We'd love to speak on call to understand what didn't work. If you prefer, you could also send us an email on info@thekindbrandcompany.com. We'd really appreciate an opportunity to improve your experience, thank you once again for writing in.
Very best,
Rashmi
Very happy with the Product.
24 de fevereiro de 2024
Resposta da TanOrganic
Dear Caroline,
Thank you so much for your kind review, we're so happy you like TanOrganic. We hope to see you again soon!
Very best,
Rashmi
Great products and super fast delivery
Great products and super fast delivery. Thank you .
17 de fevereiro de 2024
Resposta da TanOrganic
Dear Mary,
Thank you so much for your kind review, we're delighted to hear this! Thank you for buying and loving TanOrganic.
Have a lovely day ahead and we hope to see you soon!
Very best,
Rashmi
Facial tanning mist ....
I bought tan organic tanning facial mist. My skin was awfully dry for days after using it. Definitely won't buy it again
12 de fevereiro de 2024
Resposta da TanOrganic
Hi Catherine,
Thank you so much for sharing your experience. I'm so sorry to hear that the Facial Tanning Mist made your skin dry. It's definitely not what we want with a facial tan!
Could we please request you to gently exfoliate your face and then try the mist one more time? Sometimes we have dry skin hiding on our face particularly around the nose and mouth which would make the tan stick more to those areas and make your face feel dry.
We would really appreciate if you could give this a go and let us know if your experience is better. If not we'd love to give you a call to understand what could be the issue and help resolve it. My email ID is rashmi.shankar@thekindbrandcompany.com if you'd like to reach out directly.
Thank you once again and I look forward to hearing from you!
Very best,
Rashmi
Resposta da TanOrganic
Dear Niamh,
Thank you so much for your kind review, we're delighted to hear this! Thank you for buying and loving TanOrganic.
Have a lovely day ahead and we hope to see you soon!
Very best,
Rashmi
I normally react badly to all tans due…
I normally react badly to all tans due to toxins but not with this one . Happy customer 😊
9 de fevereiro de 2024
Resposta da TanOrganic
Dear Elaine,
Thank you so much for your kind review, we're delighted to hear this! TanOrganic is enriched with organic plant oils, aloe vera and hyaluronic acid which hydrate and nourish your skin as you tan, and we're so happy your skin is happy with it! Happy tanning and we hope to see you again soon :)
Very best,
Rashmi
This bronzer is absolutely beautiful
This bronzer is absolutely beautiful. It has an unusual formula, feels like silk, almost creamy. Blends beautifully and it’s refillable. The packaging is very luxurious and sturdy
Highly recommend
1 de fevereiro de 2024
Resposta da TanOrganic
Hi Georgina,
Thank you so much for your kind review, we're delighted to hear this! Our goal was to create a bronzer that's also a skincare product and we're so happy you like the formula. Thank you and we hope to see you again soon!
Very best,
Rashmi
Products are amazing
Products are amazing, so luxurious but without the price tag attached. It’s honestly a treat using the products.
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da TanOrganic
Hello,
Thank you so much for your kind review, we're delighted to hear this! TanOrganic is made with love to treat your skin to nourishing plant oils, aloe vera, hyaluronic acid and more, so your review means so much to us. Thank you for using TanOrganic and hope to see you again soon!
Very best,
Rashmi
Faulty product dealt with immediately
I had an issue with a faulty product . I was straight away given a voucher to spend to replace the product . Great customer service .
31 de janeiro de 2024
Resposta da TanOrganic
Dear Shirley
Thank you so much for your kind review and positive feedback on our customer service. We're committed to supporting you have the best TanOrganic experience and hope to see you again soon!
Very best,
Rashmi
Skin Magic Wonder Balm is real magic!
I discovered the Skin Magic Wonder Balm on a flight and have never looked back! My skin thanks me daily. I contacted Tan Organic to see if they could assist me in getting more of this product which was sold out on line. What amazing customer service!! Cinzia made sure to follow up and a shipment is on the way. Thank you Cinzia, I greatly appreciate your efforts and wonderful service!
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da TanOrganic
Dear Sheila,
Thank you so much for your kind review, we're delighted to hear this! We're so grateful you love the Skin Magic Wonder Balm. Thank you so much also for your compliments for Cinzia and the team, we hope to see you again soon!
Have a lovely day ahead.
Very best,
Rashmi
Bronzer
I have just purchased there bronzer and absolutely love it. There customers service is always excellent. Love there mousse tan also so natural.
22 de janeiro de 2024
Avaliação não solicitada
Resposta da TanOrganic
Dear Catherine,
Thank you so much for your kind review, we're delighted that you love the bronzer! Thank you for using TanOrganic, we hope to see you again soon.
Very best,
Rashmi
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