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Tap-Spares Avaliações 

116
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really helpful people .I realised that I had mistakenly described my tap as hot and cold but I realised that it also had a pure water function.The guys changed the order without any charge.They also s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quick response to an email query from me, quick response to my providing photos then speedily and happily resolved to my entire satisfaction by the contact staff... (by Shelli and Kris) I'd suggest th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I spoke to Steve who sorted the problem with the minimum of fuss know exactly what he was talking about and send me a link to the spare that I needed thank you

A empresa respondeu

Detalhes da empresa

  1. Loja de utensílios de cozinha
  2. Fornecedor de Peças para Eletrodomésticos
  3. Loja "Faça Você Mesmo"
  4. Loja de artigos para reforma residencial
  5. Remodelador de cozinhas

Escrito pela empresa

Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.

Our promise to you

Escrito pela empresa

Helping you find the right part
Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.

Genuine Spare Parts Guaranteed

Parts you can trust

We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.

Informações de contato

Don't Replace It. Repair It.

Find genuine replacement parts for kitchen taps and boiling water taps

4,8

Excelente

O TrustScore é 5 de um total de 5

116 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(116)

57 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Replacement spares…

The staff were very help full in sorting my problem with the spout on my tap and the delivery of parts was next day I would recommend this company,

20 de abril de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Alan, thank you for your kind feedback. We’re glad our team could help and that your replacement parts arrived promptly.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful in identifying correct replacement tap valve. I was impressed to receive a reply on a Sunday. Item dispatched immediately.

12 de abril de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Margaret, thank you for the great review and for taking the time to share this!

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order. Quick delivery. Helpful service. I received a valve replacement for a Atlas Premier tap and it's now good as new. Would recommend.

17 de março de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Andrew, thank you for the great review and recommendation!

Avaliado com 5 de um total de 5 estrelas

Great after Sales Team!

I have been most impressed by the Abode service team! I was having trouble with a dripping tap which I had bought several years ago. They were able to identify the exact model and tell me which cartridges I needed to order. I rang them several times for advice on replacing the cartridges and every time the person I spoke to was very pleasant and helpful with advice. Their taps are of high quality and so is their after sales team! Thank you!

3 de abril de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Simon, thank you for the great feedback! We’re pleased our team could help with the right advice and parts, and we really appreciate you taking the time to share this. Thank you

Avaliado com 5 de um total de 5 estrelas

Fantastic friendly service

Fantastic friendly service from tap-spares.com My problems sorted with no fuss, patience and professionalism. Parts checked to match tap. My go to for tap spares. Abode (for me) but I checked other brand spares are for John Lewis, Wickes, Howdens, CDA, Benchmarx and San Marco taps

9 de abril de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi, Thank you for taking the time to leave a review! We’re pleased our team could help get everything sorted quickly and ensure the parts were the right match.

Avaliado com 5 de um total de 5 estrelas

Phoned up to order spare parts

Phoned up to order spare parts, spoke to an actual human who knew what I needed. Reasonably priced, including P&P, arrived promptly, with fitting instructions emailed to me in the meantime.
Would definitely use them again.

23 de março de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Liz, Thank you for the review. It’s great to hear everything was sorted promptly and smoothly.

Avaliado com 5 de um total de 5 estrelas

No need to chuck it!

We have a duty to fix stuff when we can rather than chuck it and buy another. It’s not simply the cost and the waste. Swapping a tap is a real bother. Tap Spares offer an important service here.

25 de março de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Brian, Thank you for your great review. We’re proud to support repair over replacement and help reduce waste.

Avaliado com 5 de um total de 5 estrelas

Replacement part

I received an email today after contacting them 2 days ago regarding a faulty tap. I wasn’t sure if I had warranty but I supplied all of my purchase information along with a video of the fault. A new part has been dispatched and will be with me within the next 2-3 days. Couldn’t ask for any better service!

18 de março de 2026
Avaliação não solicitada
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Resposta da Tap-Spares

Hi, Thanks so much for your review! We’re pleased we could resolve this swiftly for you. Don’t hesitate to get in touch if you need further support.

Avaliado com 5 de um total de 5 estrelas

After fitting two new cartridges from…

After fitting two new cartridges from Tap Spares, which immediately cured an irritating leak, I ordered two new ceramic handles. Despite a delivery window of 5 to 7 days, they arrived after only 4 days and were simple to fit. The tap now looks the part and is leak free. Curiously though, it now operates in the opposite direction to the original tap - not a problem, just something to get used to after 10 years of the old tap.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Trevor, Thanks for the great review! Glad the new parts fixed the leak and everything’s working well. If you need anything else, we’re here to help!

Avaliado com 4 de um total de 5 estrelas

Correct o ring set arrived so that’s…

Correct o ring set arrived so that’s great but you need to include instructions or a link to instructions.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Mr Tong, Thank you for your feedback! We’re pleased to hear the correct O‑ring set arrived. We appreciate you highlighting the need for a link to instructions, this is something we’ll take on board to help improve the experience going forward. Thanks again for taking the time to share your comments.

Avaliado com 5 de um total de 5 estrelas

Website clear

Website clear, easy to find the product I needed, kept up to date with delivery, timescales OK.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Dave, thank you for the great review!

Avaliado com 4 de um total de 5 estrelas

Very happy with my new tap but dropping…

Very happy with my new tap but dropping a star since they missed the 48hr delivery that I needed.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Toby, Thank you for your feedback and for choosing Abode. We’re really pleased to hear you’re happy with your tap, and we’re sorry that your delivery didn’t arrive within the 48‑hour timeframe you needed. We understand how frustrating that can be and appreciate you letting us know so we can take this on board and improve our service going forward.

Avaliado com 5 de um total de 5 estrelas

Spare tap valves

Needed spare kitchen tap valves. Found my tap model on the website easily together with a picture so I knew to order the spares confident they would fit. Arrived fast. Job done.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Mark, thank you for the great review!

Avaliado com 5 de um total de 5 estrelas

The web site very user friendly

The web site very user friendly, I ordered my tap part at the weekend when they are closed but the part arrived on the Tuesday, fantastic service and great communication

29 de novembro de 2025
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Lol Beacham, Thank you for taking the time to leave such a great review. Great communication and speedy service are really important to us, so it’s wonderful to know this was your experience.

Avaliado com 1 de um total de 5 estrelas

Cancelled Order Due to Contradictory Information

I ordered a part and paid £2.99 for DPD 48-hour delivery. The next day, I received an email stating that due to high demand, delivery would take 5-7 days. As I had a leaking tap and couldn't wait that long, I immediately sent an email requesting cancellation.
Before ordering elsewhere, I decided to phone to confirm the cancellation and refund. I spoke to a very helpful lady who explained that they'd had a system update and the delay email had been sent in error. She assured me the part would arrive on Monday.
Later that same day, I received an email confirming the order had been cancelled. I rang immediately and was told the order had not been cancelled. Given the urgency of my leaking tap, I pressed the representative to double-check, especially as I was looking at a cancellation email. After checking for a couple of minutes, he confirmed the order had indeed been cancelled but said they could dispatch it on Monday.
At this point, I have lost all confidence in the company and will buy from a more consistant company. The contradictory information, incorrect automated emails, and confusion among staff members have made it impossible to trust that my order will be handled correctly or arrive when needed.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just a brilliant website

Just a brilliant website, I was able to get the spares I needed to replace on my kitchen taps, quick delivery, thank you.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Neil, Thank you for your kind words! We’re delighted you were able to find the spares you needed and that delivery was quick.

Avaliado com 5 de um total de 5 estrelas

Great service

Tap spares has an easy to navigate website with a pretty comprehensive selection of spare parts and good detail provided on items. I needed a pair of Abode kitchen tap cartridge valves and a new hand spray body. They were delivered the within 2 days. Great service. ( Only problem was the plank delivery man from the normally reliable DPD who said my parcel had been handed to a non existent neighbour. Having checked a number of likely addresses I found the parcel had been posted through my letterbox!)

18 de novembro de 2025
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi G McCulloch, Thank you for your feedback! We’re thrilled to hear you found our website easy to navigate and that your order arrived quickly.

We appreciate your comments regarding the courier experience. While delivery is handled by DPD, we’re glad the parcel reached you safely and on time.

If you need any further assistance or have questions about other products, please feel free to get in touch. We’re always happy to help!

Avaliado com 4 de um total de 5 estrelas

Spout diffuser

Couldn’t find what I was looking for in the local shops but they found this site for me and you had what I needed, it was a tap hi tech spout diffuser, which I got delivered by DPD in the required time but I must say I wondered why something so small you just didn’t post it

10 de novembro de 2025
Avaliação não solicitada
logotipo da Tap-Spares

Resposta da Tap-Spares

Hi Yvonne, Thank you for your feedback and for choosing us for your spout diffuser. We’re pleased to hear you found what you needed.

This website is dedicated specifically to our range of taps, and we use couriers like DPD to ensure safe, timely delivery with full tracking. Couriers typically request a signature unless instructed otherwise, as this helps guarantee secure receipt.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

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