Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Ver mais
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Guys knew exactly what I wanted and pointed me in the right direction straight away. Couple of simple questions identified the fault. Spares were delivered on time as promised and a schematic drawing... Ver mais
A empresa respondeu
Really helpful people .I realised that I had mistakenly described my tap as hot and cold but I realised that it also had a pure water function.The guys changed the order without any charge.They also s... Ver mais
Quick response to an email query from me, quick response to my providing photos then speedily and happily resolved to my entire satisfaction by the contact staff... (by Shelli and Kris) I'd suggest th... Ver mais
A empresa respondeu
I spoke to Steve who sorted the problem with the minimum of fuss know exactly what he was talking about and send me a link to the spare that I needed thank you
A empresa respondeu
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
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Parts you can trust
Unit L, Zenith Business Park, S75 1HT, Barnsley, Reino Unido
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Steve was so helpful and guided me through the process of checking which new cartridge was causing the dripping from the spout. I learnt something new with his instructions! He kindly ordered the replacement part and some extras which he assures me will fix the problem. His clear instructions has made my day after struggling for hours to work out a solution on my own. Five ⭐️⭐️⭐️⭐️⭐️ for Steve.
Rang thro for tech info on specific tap and the employee was very helpful in helping me order a new part. No pressure, and new part arrived and I was able to replace and repair in no time

Resposta da Tap-Spares
Ordered a tap valve they had it stock plus diagrams and fitting instructions, delivery was very quick good value postage. Communication was very good to.

Resposta da Tap-Spares
Lindsey in Customer Service was brilliant. Professional and knowledgeable and she made sure the part I needed was dispatched immediately. Would definitely recommend.

Resposta da Tap-Spares
Tap O-rings quickly identified online, delivered on schedule. I used the site's own video to fit the replacements and found it very helpful. And the parts actually fitted. Good experience.

Resposta da Tap-Spares
We had a leaking spout on our kitchen tap.
They sent a brand new spout and it arrived really quickly.
The customer service at Abode has been absolutely brilliant.....thry really are so helpful and very friendly, they couldn't have been better and they're second to none in my opinion. Thank you so much.

Resposta da Tap-Spares
Lindsey is a superstar
(Proboil customer service team)
As I ordered using PayPal the billing address was fine but delivery address defaulted to my old one, nothing was too much trouble for Lindsey, she helped me, called DPD to fix the issue and contacted me again with an update. As you'd dream customer service should be, would use again just because of Lindsey

Resposta da Tap-Spares
Ordered a replacement aereator nozzle for an out of production Atlas 4 part mixer tap. It arrived very quickly and fitted fine only downside was it was not the same finish as the original tap. Overall I'm well pleased with the service.
Bit pricey but arrived promptly. No complaints.

Resposta da Tap-Spares
Needed a spout O ring set for a now out of production Adobe kitchen mixer tap.
Parts came within two days, fitted a treat and all for the sum of £8.99 delivered.
Top company, thanks.

Resposta da Tap-Spares
Such excellent service. Phone answered almost immediately. Thank you.

Resposta da Tap-Spares
Excellent service and very professional. Thank you again for prompt assistance

Resposta da Tap-Spares
Excellent fast service parts fit perfectly would recommend and use again Thanks Eric

Resposta da Tap-Spares
Easy to find the correct spare for my tap. Delivered in good condition in the time specified.

Resposta da Tap-Spares
Our kitchen mixer tap handle cracked, after over 20 years of service this could be forgiven. I was more than a little surprised to find that replacement parts were available at Tap Spares. Ordered on Wednesday afternoon and they were delivered by lunchtime Friday. In this disposable era we live in, it was so satisfying to be able to find the required parts at Tap Spares. Brilliant service, highly recommended.

Resposta da Tap-Spares
Fabulous service; had issue with leaking spout on Abode mixer tap due to corrosion.
Phoned on Monday and was offered a free of charge replacement. Requested delivery on Thursday, which arrived as promised. Easily fitted with advice offered. Really pleased.

Resposta da Tap-Spares
Only supplier who were able to identify correct cartridge. Delivered in less than 48 hours. Delighted!!

Resposta da Tap-Spares
Steve was most knowledgeable and extremely helpful today. He quickly identified which tap I had and sorted a part out to get it fixed.
I would have no hesitation in recommending him to family and friends.

Resposta da Tap-Spares
I made a mistake by not checking the reviews before ordering as they weren't great. However, I'm glad I didn't listen to them because I was without a working kitchen sink and these guys were the only provider to not try and sell me the whole unit and only the bit I needed AND delivered exactly on time within the 48h they promised. Cannot fault the service and truly didn't think they'd come through based on the reviews. Personally, my experience was excellent and now I have a working tap!

Resposta da Tap-Spares
Ordered an item from them had confirmation email item didnt arrive i had to chase them they said they didnt know what had happened to original item so sent another item out ! really.
Item arrived was wrong one when i got back to them they said i had ordered wrong one i have two confirmations from them both have different items on them. I you look at there website you cannot make a mistake. still havent got correct item that i ordered.
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