HomeOutlet Online Limited Avaliações 

945
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... Ver mais

Avaliado com 5 de um total de 5 estrelas

Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... Ver mais

Detalhes da empresa


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

945 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(945)

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Avaliado com 5 de um total de 5 estrelas

Fantastic bargain on quality goods with excellent service

I bought a pair of bath and sink taps and a shower head with chrome hose and I couldn't believe that it was £130 cheaper than in the big DIY outlet! They are exactly the same products and the whole process took just a few minutes. They arrived within a couple of days and I'm delighted with them.

18 de março de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good prices, quick delivery

We ordered a new sink and tap for our kitchen. We found TapOutlet had an excellent range of products, including the highly reputable brands with good prices. They delivered within a couple of days, quicker than stated time for the standard free delivery. All in all, an excellent service. Many thanks.

18 de março de 2013
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

A complete joke and happy to waste my time and money!!!!!!!!!

I ordered a Grohe shower mixer on express delivery on the 10/3 and no show so I called to be told "oh sorry we made a mistake it was out of stock". So after 8 days from my order I have had no email or call to make me aware of this and if I hadnt of called them i still would not of known. I have had a plumber in all last week refitting my bathroom who I will now have to pay an extra day to come and fit a shower that should of been here last Wednesday at the latest. Very poor customer service and clearly an inept e-commerce management system. If you are working to a schedule shop elsewhere.update product won't be available till April but happy to give me a full refund. How helpful !!!!!! No offer of alternative. This has to be the most unprofessional company I've ever dealt with. Avoid them unless your a fan of stress.

18 de março de 2013
Avaliação não solicitada
logotipo da HomeOutlet Online Limited

Resposta da HomeOutlet Online Limited

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Avaliado com 2 de um total de 5 estrelas

Goods not stocked & Long Lead time from suppliers

One month for a box of 'O' Rings. Although the staff we spoke to were polite and helpful, nobody was able to expedite our order. Further, the out of stock item remained on the web site with no notice of the long lead time.

18 de março de 2013
Avaliação não solicitada
logotipo da HomeOutlet Online Limited

Resposta da HomeOutlet Online Limited

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Avaliado com 5 de um total de 5 estrelas

Good item, Fast delivery

This is the first time i've bought from Tapoutlet. I received the items i ordered quicker than i expected and installed them without a hitch due to them being of excellent quality, and all at a really good price. I will definitely be purchasing from them again.

18 de março de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top taps from Tap Outlet

Found excellent Pegler taps - stylish, and durable, I hope, for a good price with no extra charge for p&p at Tap Outlet. They arrived within a week, so a good service.

17 de março de 2013
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Delivery Poor

The quality of the goods ordered was first class but having paid for express delivery it took a week to arrive. The company were quick to reimburse my delivery costs.

16 de março de 2013
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Simply Excellent Service

Ordered a tap and it was delivered within two days. The next order was also delivered promptly and the top brand name tap was much cheaper than other well known outlets. Even my plumber was surprised with the price difference.

16 de março de 2013
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Disappointing first order but excellent customer care

We ordered 1700mm and 700mm bath panels which were delivered within four working days. The delivery was left with a neighbour and when we collected it the 700mm was fine but only a broken (150mm) piece of the 1700mm panel had been delivered. Presumably the remainder is being carried around somewhere by a less than bright UPS driver (the courier). On calling Tapoutlet we spoke to Tyra who asked us to send an image of the broken piece. She was extremely helpful and apologetic and immediately ordered another panel with free delivery and refunded the delivery cost of the original order. WE await it's delivery but can't fault Tapoutlet for an issue they had no control / influence over.

16 de março de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delivered as they said on the tin!

This was a simple purchase. Goods are quality and the cheapest I found on the internet(Ideal Standard tap and sink) and delivered within the time they had given. The email sent from Home Outlet with the tracking link was very useful and reassuring when I was waiting for the arrival of my first purchase from this company. If every transaction with them is like this I will use them again.

16 de março de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simply the best

I have now bought several items from tapoutlet.co.uk. Communication is always great and delivery is always quick. When buying plumbing items I always go to tapoutlet first.

16 de março de 2013
Avaliação não solicitada

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