Tate Oil Avaliações 

329
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My dealings with Tate Oil's Mollie Linaker are always good, she is extremely helpful, positive & really easy to speak to. If possible she always gives next day service. When we had an issue wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish! A very reliable fuel company that offers competitive prices, prompt delivery and great customer service. The team are professional, friendly and always happy... Ver mais

Avaliado com 5 de um total de 5 estrelas

We've used Tate Oil for several years now. Recently (just before the current oil price got out of hand), we placed an order on a 10 day delivery. Tate Oil delivered today, on promised date and a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our Account Manager, Matthew Rawes is great at his job. Rate/lead time requests are quickly answered enabling me to get a fuel order placed without faffing around. Tate Oil always deliver when they sa... Ver mais

Detalhes da empresa

  1. Distribuidor de Combustível
  2. também em
  3. Fornecedor de Equipamentos Agrícolas
  4. Fornecedor de Óleo de Aquecimento
  5. Fornecedor de Querosene
  6. Posto de Gasolina
  7. Serviço de Conserto de Motor a Diesel

Escrito pela empresa

We’re a family-run, Yorkshire-based fuel supplier specialising in heating oil, diesel, red diesel, lubricants and additives. With over 50 years’ experience, we pride ourselves on being the same hard-working fuel supplier we were back in 1972. Reach out and get in touch with us today about your domestic, agricultural and commercial fuel requirements.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

329 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(329)

38 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Pleasure to deal with

Delivery chap was great, he didn’t mind all the junk we have in front of the oil tank, was friendly and good at his job.
Paying the invoice over the phone was also a good experience. Ben was another friendly and efficient Tate Oil employee, fast and very happy to send me confirmatory email of payment.
Pleasure dealing with such nice people.

6 de janeiro de 2023
Avaliação não solicitada
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Resposta da Tate Oil

Thank you so much for your review Mrs Bedford, it will make Ben's day!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, prompt delivery dates and very competitive prices.

29 de dezembro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Thank you John, we appreciate you leaving a review. Happy New Year!

Avaliado com 5 de um total de 5 estrelas

The Very Best Heating Engineer

Heating Engineer, Luke serviced the boiler and was absolutely brilliant. I have been at my home for 5 years and the heating has never worked properly and certainly never like it is working now. The boiler and pump have never been as quiet as they are now and the house has never felt so warm. Please pass on my thanks. I am so grateful.

6 de dezembro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

We are so proud to have Luke on our Tate Heat team, he is an absolute asset to our business. Thank you for taking the time to send us a review!

Avaliado com 5 de um total de 5 estrelas

Great Friendly Service

Always get great service from Tate- we have dealt with Scott recently and he is very helpful, well informed and friendly- thank you Scott

12 de dezembro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

You made Scott's day by leaving a review, thank you.

Avaliado com 5 de um total de 5 estrelas

What a great company…

I have just placed my last order because we are moving to a gas fuelled house.
We have dealt with Tates for 20 years and they have never, ever let us down.
We live in an isolated spot and drivers always find us. The sales staff are knowledgeable and courteous and the drivers likewise.
I cannot recommend Tates highly enough.
Jane Heller

7 de dezembro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Thank you Jane, it is great to hear we have provided you with such a reliable service. Thank you so much for your custom over 20 years!

Avaliado com 5 de um total de 5 estrelas

SIMPLY THE BEST

Simply the best Oil company out there. They do what they say they will and they do it when they say they will ! and they do it with a smile :)
I deal with Matty Rawes and Tamsyn Ayre. They are a fantastic credit to Tate oil and both are always so helpful and quick to reply.
We are all in stressful times at the moment with energy costs , but both Matty and Tamsyn do their very best to make the process of ordering oil as easy as possible.
Thank you both.
Nick Ineson

24 de novembro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Thank you so much for writing a review Nick. It's a great end to a busy week for Matty and Tammi.

Avaliado com 5 de um total de 5 estrelas

Pleasant driver despite challenging access, great customer service & competitive prices!

Just wanted to say a big thank you to Tate for their good customer service and especially to the driver (Andrew Parr) that came to my house this morning to deliver my oil.

I had been using another firm for a while and the man that always comes is so grumpy and complains about the access every time (which to be fair isn’t the best but I always ask for the smaller tanker as the bin wagon manages ok).

I got fed up of it so looked around and chose Tate. Andrew was so cheerful and pleasant despite the awful weather.

I also got a text beforehand saying they were coming as I requested in the instructions and Andrew followed it up with a phone call (which I missed) and then another one informing me he was 20 minutes away.

I didn’t know the drivers name so I used messenger to ask and once again very quick and pleasant service.

Great service and the price was competitive too!!

15 de novembro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Thank you so much for your review, it will make Andrew's day!

Avaliado com 5 de um total de 5 estrelas

Ben could not have been more helpful in…

Ben could not have been more helpful in setting up an account and explaining everything, fuel delivered the day after ordering. Driver telephoned to say delivery complete. Courteous and friendly service.

10 de novembro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Ben was really chuffed reading your review. Thank you for taking the time.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Kieran

I have just placed my first order for oil with Tate Oil and the service received from Kieran was excellent, he made the whole process so easy and straightforward. He was very helpful and explained the process clearly and was very polite and friendly. Thanks very much to Tate Oil and especially Kieran for such brilliant customer service.

20 de outubro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Kieran was really happy that he could help you out. Thank you for leaving us a great review.

Avaliado com 5 de um total de 5 estrelas

Great Customer Service!

After the delivery of our heating oil this morning, I needed to call Tate Oil to sort an administrative issue and spoke to Matty. I found him extremely helpful and the issue was resolved very quickly, Great customer service.

4 de outubro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Thank you for taking the time to write a review, I will pass on your compliment to Matty.

Avaliado com 5 de um total de 5 estrelas

Thanks to Stacey for reminding me to…

Thanks to Stacey for reminding me to dip my tank periodically and always a pleasure to talk to.
And thanks to Ian Hope our favourite tanker driver.

6 de setembro de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Stacey was made up when she read your review, thank you for taking the time to write this.

Avaliado com 1 de um total de 5 estrelas

dissapointing service and price

when prices rocketed! i phoned up for my usual delevery as i was with them for years i was told they could not supply me any for at least 2weeks and bill would be sround 1200.00 and that in 2 weeks it could be even more . i explained i had 2 babys in hous cooked on oil aga hot water on oil heating on oil they said they could not help i phoned crown oil explained circumstances and they delivered oli to me by end of week at 200.00 less . loyalty?

19 de agosto de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Hi Mr Williamson, thank you for taking the time to leave a review as we appreciate all feedback to better our service. I can only apologise that we couldn’t get your delivery out to you sooner than requested back in March. Unfortunately at the time this was right in the midst of the fuel crisis and we had to extend our delivery windows to 2-3 weeks due to allocation issues and a huge influx of deliveries after Russia invaded Ukraine. What wasn’t explained on the call is that the quoted guide price also had the potential to come down but at the time the price of oil was rising over 10ppl per day so if Crown Oil were able to get a delivery out to you sooner this does explain why they could offer a cheaper price. It was an extremely unprecedented time in the oil industry and we have spoken to the staff member who took the call to offer extra training in picking up that this was an emergency and what steps we could have taken to try and get this delivery out to you sooner.

Avaliado com 5 de um total de 5 estrelas

Marcus couldn’t have been more helpful

Marcus couldn’t have been more helpful. He went the extra mile when setting up our account and was professional and friendly and made it hassle free. Highly recommend Tate.

9 de maio de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Oh my goodness, thank you so much for your review, you've made Marcus' day!

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from tate…

Absolutely fantastic service from tate oil.. we had run out of oil and they swapped things about delivery wise do we could get some oil ASAP...and they even offered to send an engineer free if the boiler wasn't working; as it was probably air locked .. I cannot thank this company enough! We've used tate oil for years and they've been brilliant.. I cannot praise and thank them enough!

5 de maio de 2022
Avaliação não solicitada
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Resposta da Tate Oil

Miss Lawman, thank you so much for taking the time to leave a review and thank you for your business!

Avaliado com 5 de um total de 5 estrelas

Excellent Company

My go to company for all my fuel needs. I have ordered from Tate Oil with my previous employer and still continue to use them within my new employment. The customer service is fantastic, I have always dealt with Stacey Cousins, who has always been there for us as a business, always going the extra mile and she always offers competitve if not cheaper prices. Very highly reccomended.

11 de abril de 2022
Avaliação não solicitada
logotipo da Tate Oil

Resposta da Tate Oil

Hi Emma. Thank you so much for taking the time to leave us a review.

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