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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

One of the best cream of rice brands I’ve ever tried! This is my first time trying tbJP, and I’m seriously impressed! I’ve tried just about every cream of rice brand out there, and this one is easi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought my first 2 bags of TBJP Cream of rice, and wow. Ridiculously good CREAM OF RICE, digests well, tastes great. And the one thing I notice this brand gets better than others is maintaining high... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Amazing supplement company for anyone serious about building muscle, gaining strength, and achieving their fitness goals! 💪 They offer great-quality products designed to support muscle... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We consistently order our performance protein powder from TBJP and couldn’t recommend enough for the extensive flavours and the quality of taste. They mix so well and are the perfect addition to just... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de fitness e nutrição
  2. também em
  3. Loja de moda feminina
  4. Loja de Roupas
  5. Loja de roupas desportivas
  6. Loja de roupas esportivas

Escrito pela empresa

tbJP brings you the highest quality supplements and gym clothing. From powerful pre-workouts to delicious protein powders, our supplements are made to help you perform at your best. Our tbJP clothing delivers premium quality, comfort, and durability. Built for those who take training seriously.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

295 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(295)

282 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bought from TBJP 3 times now and never…

Bought from TBJP 3 times now and never been disappointed!!! white chocolate coconut is by far my favourite flavour (followed by caramel biscuit). Flavour and texture never disappoints and will continue to buy from them!

20 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Thank you so much for the lovely review and for choosing us again! We’re really pleased to hear you’ve enjoyed every order so far.

White Chocolate Coconut and Caramel Biscuit are definitely great choices, and it’s amazing to hear the flavour and texture have continued to hit the mark for you.

We really appreciate your continued support!

Riley :)

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic products

Absolutely fantastic products, great ingredients and very well dosed, been in the supplement industry for 20 years over, I know a thing or two on ingredients and dosages.

19 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Thank you so much for the brilliant feedback! Coming from someone with over 20 years of experience in the supplement industry, that really does mean a lot to us.

We put a huge amount of care into our formulations, ingredients and dosages, so it’s great to hear that this has stood out to you.

We really appreciate your support!

Riley :)

Avaliado com 5 de um total de 5 estrelas

I’ve used tbjp products for 4 years now…

I’ve used tbjp products for 4 years now and they have always been perfect. Top quality as always

19 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Thank you so much for your continued support over the last 4 years! It really does mean a lot to us, and we’re so pleased to hear you’ve consistently been happy with the quality of our products.

We truly appreciate you taking the time to leave such a lovely review.

Riley :)

Avaliado com 5 de um total de 5 estrelas

Both the clothing and the nutrition…

Both the clothing and the nutrition range, best in the game no one does it better

9 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Thank you so much, Liam. This is such a lovely review to read, and we really appreciate you taking the time to leave it. It means a lot to us that you enjoy both the clothing and nutrition ranges, and your support for the brand genuinely means so much to the whole team. Thank you again for being part of it all.

Riley :)

Avaliado com 5 de um total de 5 estrelas

Love these products

Love these products!
Great flavours, mixes really welly and awesome value for Money!

As I’m prepping for my first body building competition, cream of rice and protein are a must. These are really easy on my digestion.

I have been converted 🥰

19 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Thank you so much, Peter. This was such a lovely review to read, and we really appreciate you taking the time to share your experience with us.

We’re so glad you’ve been enjoying the flavours, value and how well the products mix, but it’s especially great to hear that the Cream of Rice and protein have been working so well for your digestion during prep. Wishing you the absolute best with your first bodybuilding competition, that’s such an exciting milestone.

Thank you again for your support, it genuinely means a lot to us.

Riley :)

Avaliado com 5 de um total de 5 estrelas

I absolutely love TBJP supplements

I absolutely love TBJP supplements! The cream of rice makes eating cream of rice taste so good (if you know you know) cherry Bakewell flavour is my absolute fav! I also love the protein powder - tastes good, mixes well and doesn’t leave clumps. Excited to try the pistachio this month but I love many of the flavours. I also have got the new oats so creamy and they definitely are creamy. This is not sponsored I’m just someone who genuinely love this brand and it’s one of the best supplement companies by far.

19 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Thank you so much, Naomi. This was such a lovely review to read, and we really appreciate you taking the time to share all of this with us.

It’s amazing to hear how much you’re enjoying the range, especially the Cream of Rice, protein and the new oats. Cherry Bakewell is such a good choice, and we hope you love the pistachio just as much when you try it.

Hearing that you genuinely enjoy the brand and rate us so highly really does mean a lot to the whole team. Thank you again for all of your support, we really appreciate it.

Riley :)

Avaliado com 1 de um total de 5 estrelas

Very poor handling of multiple issues

Very poor handling of multiple issues

Really disappointed with my recent experience with TBJP.

I purchased the affected protein powder and used it throughout my prep believing I was consuming what was stated on the nutritional label.

After seeing affected customers being given gift cards, I emailed because I hadn’t received one. My email was ignored.

Four days later, I deliberately sent a completely separate email asking when Peach Hydration would be back in stock. That email was answered the same day.

I then replied pointing out that they’d managed to answer a general product enquiry immediately while completely ignoring my complaint about the protein. I asked again for the issue to be addressed.

That email has also been ignored.

What makes the overall experience even worse is that my girlfriend recently ordered Hydration from them and was sent a collagen powder instead. Despite this being their mistake, she was told she would need to send the collagen back before they would send the Hydration she actually ordered. Alternatively, she could keep the collagen but wouldn’t receive the Hydration she’d already ordered.

I understand mistakes happen, whether that’s sending the wrong product or having an issue with a product. What matters is how a company deals with those mistakes. Making the customer jump through hoops to correct your own fulfilment error, while separately ignoring another customer’s emails about a much more serious product issue, is incredibly poor customer service.

It’s particularly frustrating seeing the protein situation presented publicly as though affected customers have been looked after brilliantly when that simply hasn’t been my experience.

For a brand that puts so much emphasis on standards and “never missing”, I’ve unfortunately seen quite a few misses.

Very disappointing from a company I’ve spent money with and previously had a lot of confidence in.

4 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Hello Brendon

Thank you for your comments

I promise you are not being ignored.

To explain a little more about how we have tackled the limited edition protein emails:

We outlined it would be 7-10 working days for a reply to the protein issue email, as we knew the volume of emails would take time to handle.

We have had multiple members of the team working on these emails with the instruction to start at the oldest email (first replies back to us replied to first) and work in date order so could ensure were were hitting our 7-10 working day reply target.

Other members of the team have started at the newest emails in our best attempt to not miss ‘regular’ day to day customer service emails. This is the reason we replied to the hydration question before the protein email.

We are devastated about the limited edition protein problem. We have tried our very best to make this right, but of course we cannot change what has happened nor do anything about the period of time trusted customers were using the product.

I also am very sorry for the error with the collagen/hydration. Your partner would have been offered the option of keeping the collagen at a reduced rate or for an exchange.

I agree, we have ‘missed’ on a number of occasions with you and I truly am very sorry

If your partners issue has not been resolved please email again with ‘FAO CORINNE’ in the subject and I will take this on myself to resolve.

You have been a loyal customer for many years. I am grateful for this and all I can do is apologise and make sure we keep working to improve.

thanks
Corinne

Avaliado com 1 de um total de 5 estrelas

Insufficient expiry date on products

I have contacted you several times about this issue but have not received a response.
I bought two 2 kg bags of Vegan Protein Powder at full price. At 40 g per day, it will take around 100 days to use all 4 kg, but the best-before date is October 2026 (order was placed in September 2026). The short shelf life was not mentioned when I placed the order.
I have used your products for over two years and am very disappointed. Under the Consumer Rights Act 2015, products should be of satisfactory quality and have a reasonable usable life.

The matter was resolved on 16 September 2019 with the assistance of Riley George and Tee. Thank you.

10 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Hello, thank you for getting in touch

Any products that we sell that have a short expiry date are listed on the website with full information. Often we reduce the price of the item but make it very clear that the best before date is the next month, or very soon and this is the reason for the price reduction.

please can you email to customer services with FAO CORINNE in the subject bar and I will ask for more details on your order and look into this myself to ensure everything is handled and resolves for you :)

thanks
Corinne

Avaliado com 5 de um total de 5 estrelas

Ordered a camo sweatshirt last week

Ordered a camo sweatshirt last week, quality of clothing for a gym company is second to none! Made another order this week on bank holiday weekend, emailed for a update as confirmation of order was stuck for a few days. it arrived in less than 24hrs later!! 4pm Email 9am Delivery! Been converted to Cream of Rice and the new Oats So Creamy! Don't let the recent limited edition protein issue which is supplier issue and not TBJP. Dont put any doubts in this company. Quality and Service is great. Will be ordering Again.

4 de setembro de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Thank you so much, Tom. This was such a lovely review to read, and we really appreciate you taking the time to share your experience with us.

It’s amazing to hear how highly you rate the clothing quality, and we’re so glad your order reached you so quickly after you got in touch. We’re also really pleased to hear you’ve been converted to the Cream of Rice and Oats So Creamy.

Your understanding and support around the recent limited edition protein issue genuinely means a lot to us as well. We really appreciate the trust you’ve shown in the brand, and we’re very grateful to have your continued support.

Riley :)

Avaliado com 5 de um total de 5 estrelas

just ordered the oats so creamy in…

just ordered the oats so creamy in custard cream and caramel biscuit. i have been obsessed with their cream of rice forEVER and now im deeper in prep i wanted something denser and wow the flavour in these !! so good, really quick delivery and insane quality as always from TBJP. always will be a returning customer, the 🐐’s

27 de agosto de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Thank you so much, Ella. This was such a lovely review to read, and we really appreciate you taking the time to share it with us.

It’s amazing to hear how much you’ve loved the Cream of Rice over the years, and we’re so glad the Oats So Creamy have hit the mark as well, especially now you’re deeper into prep and wanted something a little denser. Custard Cream and Caramel Biscuit are both such good choices too.

We’re also really pleased everything arrived quickly and that the quality continues to meet your expectations. Your continued support and loyalty to the brand genuinely means a lot to the whole team, and we really appreciate having you with us.

Riley :)

Avaliado com 1 de um total de 5 estrelas

RIP OFF Returns Policy

Ordered an XL t-shirt but it was too small. Had to contact them for a returns form as one wasn't in the package. They sent a link which I filled out for a straight exchange - they charge a £11.90 handling fee ON TOP OFF paying for a recorded delivery return yourself. Total rip off, total let down by a company that does produces good supplements

21 de agosto de 2026
Avaliação não solicitada
logotipo da tbJP

Resposta da tbJP

Hello,

Thank you for the feedback and information.

We do add a returns postcard to each order - I apologise this was not added to your parcel.

The link provided was to our online returns portal.

We do not charge a handling fee to use this service. The fee is to cover the postage costs of returning and resending your exchanged item. You should definitely not have to pay for your own return on top of this.

If you can email me on hello@tb-jp.com, and add 'Mrs Herring' to the subject bar, I will find out the order details and reimburse you.

I am sorry this error has occurred. I will find out why, how and who, and ensure the mistake isn't encountered again

Thanks
tbJP

Avaliado com 5 de um total de 5 estrelas

the best protein

the limited edition protein is unreal, cannot get enough of it, everytime I want some whey on my food I’m instantly reaching for that tub

17 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Been using TBJP for over 6years now

Been using TBJP for over 6years now, love the protein, how smoth its and the flavours, cor is one of best can get, how easy mix in and digest, full heath range is incredible, great blood results with it, of course the pre range, pumpage is goat 🐐 the pres 😀

17 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

TBJP you have nailed it!

Absolutely love the products, the flavours are unreal and have been my go-to for some time.
Morning routine, pre/post workout, health and evening routine… one stop shop…! TBJP you have nailed it!

14 de agosto de 2026
Avaliação não solicitada

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