TechInsurance Avaliações 284

Resposta da TechInsurance

Atualizado há 9 horas

Hello Kieran,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While our insurance team always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. Our offerings are dynamic and our model is made to support both our customers’ business needs and to help with insurance questions, but we are always working to improve our process. Each of our applications requires a follow-up with an insurance expert, who works to confirm we are providing the best coverage options for the business need. The chosen insurance provider may also require additional information that can adjust their policy offerings and documentation, which we understand while necessary can feel like some duplication of effort. Your account manager is available to discuss the process in more detail or if you have any remaining questions about your policy, as we want to ensure confidence in your chosen provider. We look forward to continuing to support you and your business needs into the future.

Yours Sincerely,
The Tech Insurance Team

Resposta da TechInsurance

20 de mar. de 2026

Hello Bill,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to understand and assist with your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. On review of your account, we were unable to locate a discrepancy in communication in relation to your policy, but your account manager has reached out to answer any unresolved questions and to ensure preferred communication methods. We look forward to continuing to support you and your business needs in the future.

Yours Sincerely,
The Insureon Team

Resposta da TechInsurance

16 de mar. de 2026

Hello Dan,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. Your account manager is dedicated to assist you and has reached out to confirm communication methods and to provide an update on the renewal process with your chosen provider. We look forward to continuing to support you and your business needs into the future.

Yours Sincerely,
The Insureon Team

Resposta da TechInsurance

23 de fev. de 2026

Hello Richard,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand your experience. While we always strive for efficient, qualified support for our customers, we recognize we didn’t meet your expectations here when it came to your policy request. Insureon is currently partnered with 11 insurance providers, whose offerings help us best meet coverage requests across a wide spectrum of small business industries. The Hartford policy was recommended to meet some necessary requirements, but we understand if not all questions related to that recommendation were answered to full satisfaction. We would like the opportunity to speak with you again to see what gaps in communication occurred, if you would consider reaching out to john.huddleston@insureon.com for a direct contact or to call again at (800) 688-1984 to find his name in our directory.

Yours Sincerely,
The Insureon Team

Resposta da TechInsurance

5 de fev. de 2026

Hello Jeff,

Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand your experience. While we always strive for efficient, qualified support for our customers, we recognize we didn’t meet your expectations here. Your account manager has made it a priority to both understand the gaps in communications, including from provider to our systems, as well as to log with our product team the stated functionality issues. Our offerings are dynamic and our model is made to support both our customers and their business needs, but we are always working to improve our process. We are dedicated to resolving any remaining issues or questions you may have regarding your finalized account, and we appreciate your time and feedback.

Yours Sincerely,
The Insureon Team