techwear-australia.com Avaliações 

32
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I originally ordered a size way too small but Kaito helped pick the perfect fit. Great service, team responded to any questions quickly and helped with everything.

Avaliado com 5 de um total de 5 estrelas

Been searching ages for proper techwear that actually works in the Aussie climate. These guys nailed it. The lightweight, breathable fabric keeps me cool during Brisbane summers while still looking ab... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Limited communication from seller after purchase (read none save for confirmation email). Items take weeks to arrive. Credit for designs as they look good. Cheap materials. Item is not as described.... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Delivery : I assumed the products would be in Australia because if the sites name so was surprised when the attacking number came from overseas. However the delivery was surprisingly quick. S... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

32 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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3,6

Todas as avaliações

(32)

15 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Shameless clothing company

The products they make are poorly put together. Having no real care for the craft. Even when you have an issue the customer support doesnt even exist. I hope this warning come to customers before you buy anything from this shady website.

16 de abril de 2025
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

Ethan, we hear you. The support experience you described is not acceptable and we have made significant changes to how we handle customer issues since your order. If you are still waiting on a resolution, please contact us at contact@techwear-australia.com and we will personally look into it.

The Techwear Australia Support Team

Avaliado com 1 de um total de 5 estrelas

Deceptive & Misleading Advertisement

Highly Deceptive, Misleading Oversea Company, acting as if the webstore is located in Australia. The product I received is poorly made and I was dissatisfy. The business store asked me to ship the item back to China warehouse instead of Australia.

Highly recommended people stay away from this webstore.

Furthermore, I will be filing a complain notice to the Consumer Affairs and the ACCC as I have identified some of the misleading titles on the website.

4 de março de 2025
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

David, we understand why this felt misleading and we take that seriously. Customers are never directed to ship returns to China. We have a returns process handled through a local hub and an automated portal. How we communicate our logistics setup has been updated significantly since your order and we are sorry we did not meet your expectations.

The Techwear Australia Support Team

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY

horrible customer service - ordered a pair of pants but they had a warehouse maintenance period meaning they would arrive 3 weeks after needed, so I asked for a refund and for them to not ship it out multiple times - and yet they still shipped it. The pants arrive and they are the wrong size and the design is different to advertised so I ask to return and refund - their return address is overseas in CHINA meaning shipping costs up to $30. at this point it is customer dis-service highly do NOT recommend and will definitely not be buying again

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

We are sorry for this experience. Shipping a package after a cancellation request and then delivering the wrong size is exactly the kind of failure our current fulfilment system is built to prevent. Our process has been overhauled since your order. If a refund was never fully processed, please contact us at contact@techwear-australia.com with your order number and we will sort it out.

The Techwear Australia Support Team

Avaliado com 5 de um total de 5 estrelas

Been searching ages for proper techwear…

Been searching ages for proper techwear that actually works in the Aussie climate. These guys nailed it. The lightweight, breathable fabric keeps me cool during Brisbane summers while still looking absolutely mint. The modular design features are genius.

26 de janeiro de 2025
logotipo da techwear-australia.com

Resposta da techwear-australia.com

Harper, really glad we could deliver something that works for the Aussie climate. The breathable build for Brisbane summers is exactly what we designed for. Thanks for the kind words.

The Techwear Australia Support Team

Avaliado com 1 de um total de 5 estrelas

Absolute Rubbish!!

Absolute Rubbish!!! I ordered a hoodie from them and not only did I receive 0 shipping updates, it arrived late and still won’t let me write a review on the site because they haven’t marked it as delivered. I received the hoodie and the quality is as if I got it off Temu. The product was wrinkly asf when I got it so I got my iron out, put it on the lowest setting which is for synthetic fabrics and within a couple seconds of pressing the fabric it burnt. I wouldn’t recommend buying off techwear-Australia at all!!! For the quality and price you’re honestly better off buying the same thing off Temu or Shein. This site is complete rubbish!!!!

15 de dezembro de 2024
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

Ben, we are sorry the hoodie did not meet expectations on quality or presentation. The fabric care issue you described has been flagged with our production team. Our system now pushes automated tracking notifications at every stage which was clearly not your experience and we are sorry for that.

The Techwear Australia Support Team

Avaliado com 1 de um total de 5 estrelas

I suspect fake reviews below

I suspect fake reviews below. Items ship from overseas. Takes weeks to arrive to a month. Terrible communication. Broken tracking. Still yet to receive after 3 weeks for me. Really consider your purchase from techware Australia.

Update. Arrived after 3 weeks and 2 days. Shorts look nothing like the picture on the website. Cheap materials. Complete waste of a considerable amount of money. Very disappointment. Buyers beware.

21 de janeiro de 2025
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

Simon, thank you for updating your review after the package arrived. We are sorry the shorts did not match the product images and that the material fell short of expectations. This kind of feedback goes directly to our sourcing team. If you would like to discuss a resolution, please reach out to contact@techwear-australia.com.

The Techwear Australia Support Team

Avaliado com 2 de um total de 5 estrelas

Shipping Issues But Good Communication

Took way longer than the promised delivery time - almost 3 weeks to Perth. Their support team kept me updated though and provided tracking details. The package ended up getting lost and they had to reship it, which they did in 7 days. The jacket itself is decent, but not worth the stress of wondering where your package is.

25 de janeiro de 2024
logotipo da techwear-australia.com

Resposta da techwear-australia.com

Joshua, we are glad the team kept you in the loop and got the replacement out quickly. We know the initial delay and uncertainty is stressful regardless of how it resolves and we are working on reducing those transit issues. Thanks for the fair review.

The Techwear Australia Support Team

Avaliado com 2 de um total de 5 estrelas

Sizing Needs Work

Bought two pairs of plants in the same size-one fits perfect, and the other's way too small. Quality and style are there, and they offered to exchange, but the inconsistency is frustrating. Atleast their Melbourne warehouse handles returns quickly.

25 de novembro de 2024
logotipo da techwear-australia.com

Resposta da techwear-australia.com

Milo, thank you for the feedback on sizing consistency. We are sorry one pair did not match the other and we have flagged the inconsistency with our production team. If you would like to follow up on the exchange, please contact us at contact@techwear-australia.com with your order number and we will sort it out for you.

The Techwear Australia Support Team

Avaliado com 1 de um total de 5 estrelas

ABSOLUTE rubbish!

ABSOLUTE rubbish!! Items poorly made, low quality and just basically shocking quality. Item wouldn't fit, they have completely ghosted me, I've sent 13 emails without 1 reply.
Never again. DO NOT PURCHASE FROM THIS COMPANY

1 de novembro de 2024
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

We are truly sorry. Thirteen emails without a single reply is completely unacceptable and we take full responsibility for that failure. Our support inbox and response process has been rebuilt since your order. If your issue is still unresolved, please contact us at contact@techwear-australia.com and we will personally handle it.

The Techwear Australia Support Team

Avaliado com 1 de um total de 5 estrelas

SCAM SHOP

SCAM SHOP
Went completely silent after taking responsibility for sending the wrong items, won't give a refund, won't send the correct items

26 de novembro de 2024
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

We are sorry for this experience. Going silent after acknowledging an error on our end is not something we can defend and we understand the frustration completely. Our support process has changed significantly since this happened. Please contact us at contact@techwear-australia.com with your order number so we can close this out properly.

The Techwear Australia Support Team

Avaliado com 2 de um total de 5 estrelas

Misleading website, difficult returns

I thought I was buying from an Australian company given they have a registered address here. Turns out they're based overseas. This makes returns and exchanges very difficult since you have to send your stuff back to China (at your own expense). I feel misled by their website which made me think I was shopping locally, and even said "free & easy returns". Their support is polite but incompetent. The clothes themselves are fine but they don't fit me well and I can't return them to an Aussie address. Next time I'll just head to AliExpress to get the same experience more cheaply.

Update: the reply to this review makes it sound like I lied about being asked to return the item to China. At the time of my purchase in 2024 I was asked to send the return to Lingdong Industrial Park in Guangzhou. I don't know the returns process now in 2026.

24 de setembro de 2024
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

Martine, we understand why this felt misleading and that is fair feedback. Our returns process does not require customers to ship back to China. We have a returns portal and a local hub that handles this. We are sorry the experience did not reflect that and we are working on making our logistics setup clearer on the website.

The Techwear Australia Support Team

Avaliado com 1 de um total de 5 estrelas

Fake products, site controls reviews

Beware as they make fake copies, that is extremely different to advertised products to the ones you will receive.

Playing spot the difference is insane how many massive differences there is.

Reply:
8 months later you reply here on trust pilot asking for details when I gave you countless spot the difference photos that were so bad a kid could point them out.

You then told me no returns to the point where I had to get my bank involved.

Mate, you are a complete scam site that has stolen someone elses idea/photos and tried to pass them off as your own.

If you're going to copy someone else product and charge an insane price, all you have to do is look at your own photos and actually try to perfectly replicate, instead of being lazy with a cheap knock off hahahahaha

Then I reported all your sites to google as fraudulent. Your location is fake, your products are fake, your reply is fake, your whole company is a fake scam.

Find something better to do with your life instead of scamming people.

4 de setembro de 2024
Avaliação não solicitada
logotipo da techwear-australia.com

Resposta da techwear-australia.com

We take product accuracy seriously and this kind of feedback goes straight to our sourcing team. If the item you received looked significantly different to the product listing, we would like to investigate. Please contact us at contact@techwear-australia.com with your order number and photos so we can look into this properly.

The Techwear Australia Support Team

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