Would highly recommend Tenancy Clean. I was hesitant about booking as it wasn't a local firm, but I had left it very late to organise a clean for our new house. The phone was answered quickly, they co... Ver mais
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Brilliant service. I booked a full end of tenancy clean and was booked in within 2 days. Abubakr Ismahil came and he and his colleague spent all day thoroughly cleaning my property that the last tenan... Ver mais
If i could leave less than star i would. the flat is unclean and rejected by our company meaning we need to pay all over again for remedial cleaning so the company said cleaning 'dust, cobwebs, dirty... Ver mais
Shaida and her colleague have been very helpful in the end of tenancy cleaning! They provided a very detailed, professional, and thorough service. I’m very happy with their delivery. Highly recommende... Ver mais
Detalhes da empresa
Escrito pela empresa
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Informações de contato
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Reino Unido
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
4,3
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 59% das avaliações negativas
Normalmente responde dentro de 2 semanas
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I was very pleased with the end of…
I was very pleased with the end of tenancy cleaning, Shaida and Saza were very nice and showed up on time. They did an amazing job and went above and beyond to ensure I was happy with the cleaning. The booking process is also very straightforward, I like the fact that you can add/remove specific areas to clean on the booking. Highly recommend!
2 de maio de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Aicha,
Thank you for your kind feedback. We’re really pleased to hear you were happy with your end of tenancy cleaning and that Shaida and Saza arrived on time and did an amazing job. It’s great to know they went above and beyond to ensure everything met your expectations, and we’ll be sure to pass your comments on to them.
We’re also glad you found the booking process straightforward and flexible, and we truly appreciate your recommendation.
Thank you,
the Tenancy.Cleaning team.
They went above and beyond with their…
They went above and beyond with their cleaning, getting the place to a requisite clean after years of heavyuse.
24 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Thank you for your kind feedback, Dennis.
We’re pleased to hear the team was able to bring the property up to the expected standard, especially after a period of heavy use. We’ll make sure your comments are passed on to the cleaners as recognition of their effort.
If you ever need our services again, we’ll be happy to assist.
Exceptional work
I had a wonderful pair, Abdul and his partner. They were fantastic. They arrived early, were professional, kind and friendly.
They worked very hard and provided an exceptional end result. They did over and above of what I expected.
They are both people who take pride in what they do and deliver the highest of standard.
I will definitely recommend them as a team to book
1 de maio de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Eska,
Thank you for your wonderful feedback. We are delighted to hear that Abdul and his partner delivered such an exceptional standard of service. It is especially rewarding to know that their professionalism, friendliness, and dedication exceeded your expectations.
Your recognition of their hard work and pride in what they do truly reflects the values we strive to maintain across all our teams. We greatly appreciate your recommendation and are pleased that you had such a positive experience with us.
Thank you,
The Tenancy Cleaning Team.
Abu Bakar was brilliant
Abu Bakar was brilliant
Abu Bakar was brilliant. He did his job well and he is a very kind and respectful person and treated me very respectfully. Worked really hard to clean my drive way
1 de maio de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Dr Irshad,
Thank you for taking the time to share your positive experience. We are very pleased to hear that Abu Bakar delivered such a high standard of service while maintaining a respectful and professional approach throughout.
It is great to know that his hard work and dedication in cleaning your driveway met your expectations, and that his courteous manner left a positive impression. Your feedback is greatly appreciated and will be shared with him.
Thank you,
The Tenancy Cleaning Team.
Friendly team who were quick and…
Friendly team who were quick and efficient. They did a very good job and I’m very happy with the result. The patios weren’t quite finished to a good enough standard, but when I pointed this out, they were very happy to do it again until we were satisfied. Would recommend.
2 de maio de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Helen,
Thank you for your thoughtful feedback. We are pleased to hear that you found the team friendly, efficient, and that you were happy with the overall result.
We also appreciate you highlighting the matter with the patios, and we are glad the team responded promptly and ensured the work was brought up to the expected standard. Delivering a satisfactory outcome is always our priority.
Your recommendation is truly valued.
Thank you,
The Tenancy Cleaning Team.
I don’t trust a single 5* review on…
I don’t trust a single 5* review on here. They MUST be fake reviews based on my own experience. The guys showed up late and the clean was rubbish.
30 de abril de 2026
Avaliação não solicitada
Hello today I had an end of tenancy…
Hello today I had an end of tenancy clean and it was done by Ondrej cica and his team they was very professional and very quick cant complain the work was done perfectly couldnt be happier
1 de maio de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Steffie,
Thank you for sharing your experience with us. We are very pleased to hear that Ondrej Cica and his team delivered a professional and efficient end of tenancy clean, and that the results met your expectations so perfectly.
Your satisfaction is extremely important to us, and it is great to know the team’s speed and standard of work left such a positive impression.
Thank you,
The Tenancy Cleaning Team.
An excellent service
An excellent service, the guys came on time, talked me through the job, and the results were excellent, I didn't think my flat could look so clean! Abubakr and Muib were great, very hardworking, friendly and polite, really impressed with the job the guys did!
30 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Jahangir,
Thank you for your detailed feedback. We are very pleased to hear that Abubakr and Muib delivered such an excellent service and that they took the time to explain the job clearly before starting.
It is especially great to know that you were impressed with both the quality of the cleaning and the transformation of your flat, as well as their professionalism, friendliness, and politeness throughout the process.
Your kind words are truly appreciated and will be shared with the team.
Thank you,
The Tenancy Cleaning Team.
Would not hesitate to recommend
Would not hesitate to recommend
Tenancy Cleaning as they exceeded all
of our expectations. We used them to clean our house before selling, having had decoration and renovation work done so the house was dusty and required above the normal housework clean. The team were there for 5 hours in total and the quality of work was exceptional - we didn’t recognise the house when they had finished.
30 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Clare,
We sincerely appreciate your feedback and are delighted to hear that our team exceeded your expectations during the pre-sale deep clean of your property.
It is especially rewarding to know that after the renovation and decoration work, the team was able to restore the house to such a high standard that it felt transformed when the work was completed. Delivering this level of result in more demanding conditions is exactly what we aim for.
Thank you as well for your strong recommendation—it is greatly valued.
Thank you,
The Tenancy Cleaning Team
Nothing to fault, brilliant
This company is excellent. I needed an end of tenancy clean at very short notice, booking was quick and easy and price was very reasonable. Abdul carried out a superb job, very friendly and polite. The kitchen and 3 bathroom deep clean was completed quickly and with great care. All cupboards, surfaces, appliances etc. were left spotless. I will be recommending Abdul and Tenancy.Cleaning for a fantastic job -Thank you
28 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Cara,
Thank you for your detailed feedback. We are very pleased to hear that you found our service quick, easy to book, and reasonably priced, especially at short notice.
It is great to know that Abdul delivered a high standard of work on your end of tenancy clean, carrying out a thorough kitchen and bathroom deep clean with care and professionalism. We are also glad that you were satisfied with the spotless finish across all surfaces, cupboards, and appliances.
Your recommendation is greatly appreciated and will be shared with the team.
Thank you,
The Tenancy Cleaning Team.
Excellent standard of work
Firstly, a really easy booking process. What was included was very clear.
The team turned up on time, and were polite and professional.
I left them to it, and they called me to say they were finished. They took me round the whole house so I could see the work done and check I was happy.
The work itself was done to a very high standard - this was the key bit as I was due to hand the keys over to the landlord, and it took all the stress out of the process.
Highly recommended.
21 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Michael,
Thank you for your detailed and positive feedback. We are very pleased to hear that you found the booking process straightforward and the scope of work clearly communicated from the outset.
It is excellent to know that the team arrived on time, maintained a polite and professional approach, and ensured you were kept informed throughout the completion of the job. We are also glad that the final walkthrough gave you confidence in the standard of work before handing the property back to your landlord.
Knowing that the service helped remove stress from your end of tenancy process is exactly the outcome we aim to deliver, and your recommendation is greatly appreciated.
Thank you,
The Tenancy Cleaning Team.
A clean, tidy flat.
I had a fantastic journey booking this company to clean my flat. I work full time and I'm a carer for mum, so time for cleaning is limited. The whole process was very user friendly and prompt. The team arrived early, so polite and professional, the flat was left in an amazing condition. So clean and tidy, Smudge less windows, carpet looks new. The team went the extra mile, place is spotless. Highly recommend them, good pricing too. Money well spent, definitely value for money. Their hard work allowed me some quality time in the sun. Thanks team.
25 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Sang,
Thank you for sharing such a detailed and thoughtful review. We are truly pleased to hear that the booking process was smooth and convenient for you, especially given your busy schedule.
It is great to know that the team arrived early, maintained a polite and professional approach, and delivered a result that left your flat in such excellent condition. We are particularly glad that the attention to detail—such as the windows and carpets—met your expectations and that the service gave you valuable time back for yourself.
Your kind words about the team going the extra mile and the value for money are sincerely appreciated and will be shared with them.
Thank you,
The Tenancy Cleaning Team.
Resposta da Tenancy.Cleaning
Hello Stefan,
Thank you for your feedback and for taking the time to leave a review. We are pleased to hear you had a positive experience with our company.
We appreciate your support and are glad you are satisfied with the service provided.
Thank you,
The Tenancy Cleaning Team.
Absolutely fantastic work by the team…
Absolutely fantastic work by the team led by
Ondrej, perfectly on time and quickly done in just over an hour. Highly recommended.
26 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Brandon,
Thank you for your kind feedback. We are very pleased to hear that Ondrej and the team delivered such an efficient and well-timed service, completing the work quickly while maintaining a high standard.
It is great to know that everything ran smoothly from arrival to completion, and that you were happy enough to highly recommend the service. We truly appreciate your support.
Thank you,
The Tenancy Cleaning Team.
If I could give more stars I would.
If I could give more stars I would.
Abubakr and Muhib were absolutely excellent. Their attention to detail, hard work and pride in their work was absolutely above and beyond anything we expected.
They left the house absolutely spotless and well above the level of cleanliness we thought it would be and they checked throughout that we were happy with their work.
We were so happy with the house and will move in to our new home in two days time knowing it’s gleaming and ready for us to just place our belongings in.
Thank you both for your hard work and professionalism.
Communication through the booking process was fantastic and they were very accommodating to our needs.
I would recommend this company 100%
25 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Mrs Gardiner,
Thank you for your detailed and generous feedback. We are truly pleased to hear that Abubakr and Muhib delivered such a high standard of service and that their attention to detail, work ethic, and professionalism exceeded your expectations.
It is especially rewarding to know that the property was left in a spotless condition and that the team maintained clear communication throughout, ensuring you were satisfied at every stage. We are also glad the booking process was smooth and accommodating to your needs.
Your recommendation means a great deal, and we appreciate you taking the time to share your experience.
Thank you,
The Tenancy Cleaning Team.
Amazing quality cleaning, would highly recommend
Amazing quality cleaning, quick and efficient and really friendly. Would recommend to anybody. Our cleaner Abubkar was amazingly detailed and made our apartment brand new again.
25 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Joel,
Thank you for your kind feedback. We are very pleased to hear that you were satisfied with the quality of the cleaning service and that the team delivered a quick, efficient, and friendly experience.
It is especially great to know that Abubakar’s attention to detail made such a strong impression and restored your apartment to a high standard. Your recommendation is greatly appreciated and will be shared with the team.
Thank you,
The Tenancy Cleaning Team.
Excellent service from start to finish
Excellent service from start to finish. Robert updated me prior to arrival, and was bang on time. The house had been left in a poor state by the tenants, but by the time Robert had finished it was good as new. A friendly chap too.
24 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Consumer,
Thank you for your feedback. We are very pleased to hear that Robert provided an excellent service from start to finish, including clear communication prior to arrival and punctual attendance.
It is especially good to know that despite the initial condition of the property, Robert was able to restore it to a high standard and leave it looking as good as new. We are also glad his friendly and professional approach made a positive impression.
Your comments are greatly appreciated.
Thank you,
The Tenancy Cleaning Team.
I am utterly appalled by the service…
I am utterly appalled by the service I’ve received from tenancy cleaning nationwide. I booked for a post building service which in the invoice clearly stated the walls, windows, floors etc has to be cleaned. However the service I received was the opposite and upon complaining I was informed by Isabel who is the cleaning manager in only complaining because I do not want to osu a commission. I believe this statement is racially biased. I then contacted the office to formally complain however the response I received from the office was very dismissive. I am highly unsatisfied with the service I’ve received.
22 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hi Priscilla,
We’re sorry to hear you remain dissatisfied, however we need to correct several inaccuracies in your review.
The service booked was an After Builders Clean, which has a clearly defined scope. Wall cleaning is not included as a standard deep wash due to the risk of damage to painted and finished surfaces. Any reference to “walls dusted” relates only to light, safe surface dusting where applicable, not full wall cleaning.
Following a full internal review, including operative reports and on-site visual evidence, we confirmed the service was carried out in line with the agreed scope of work.
We also categorically reject the allegation that any member of our team acted with bias or discriminatory intent. All communication and decisions were based solely on service scope and operational policy.
As a goodwill resolution, a partial refund was already offered without admission of liability. A complimentary re-clean was also made available initially but, in line with our policy, is no longer applicable once a refund is accepted or offered as resolution.
We remain confident in the findings of our investigation and the evidence supporting it.
If you would like to resolve this further, we remain open to discussing the matter directly.
Stay well,
The Tenancy.Cleaning Management Team
Another success
I was so impressed by this company when I left my previous flat that I engaged them to clean my new flat.
I have medical problems which meant I had been unable to deal with the builder's dust left after renovations.
Abu and his colleague turned up, immediately assessed the situation and got on with the job. We had difficulties when the blocked drain caused a few problems. The guys carried on, never stopped and left a pristine, clean flat.
They were polite, pleasant, professional and respectful and I am very grateful to them.
20 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Maralyn,
Thank you very much for taking the time to leave such a detailed and positive review.
We are truly pleased to hear that you chose our service again and that Abu and his colleague were able to deliver the level of support you needed, especially under the challenging circumstances with the renovation dust and the drainage issue. It is always our priority to approach every job with professionalism, patience, and care, and we are glad this was reflected in your experience.
We will make sure your kind words are passed on to Abu and the team, they will be very encouraged by your feedback.
We sincerely appreciate your trust in us and look forward to supporting you again in the future.
Was quick managed to clean in a timely…
Was quick managed to clean in a timely manner very professional. I had ondrej was great team
20 de abril de 2026
Avaliação não solicitada
Resposta da Tenancy.Cleaning
Hello Mikhail,
Thank you for your feedback.
We’re pleased to hear the clean was completed quickly and within a good timeframe, and that you found the service professional. We’ll also make sure Ondrej and the team are aware of your comments, it’s always good for them to hear direct feedback.
We appreciate you choosing our service and hope to assist you again in the future.
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