Tentsile Avaliações 

They were once a great company. Now, they don’t innovate any more, they copy other peoples designs or chose to sell cheap generic stuff - t-shirts and ground based tents. Also, they cut off all their partners and resellers around the world… one wonders how this is managed at all…

Took weeks to arrive, and was broken. Tried contacting customer service absolutely useless. Somebody even swore in the background.

AVOID!

Excellent products and excellent service! Love you guys thanks a lot!

Excellent tent , used in December in the Lake District (UK) was perfect

If I can succeed the first test setup in the dark, in Finnish winter, using the wrong knots, you know that the Flite is decently user-friendly! Can't wait for some better weather to try again!

service après vente correct et juste meme si le délai de décision n'a pas été très rapide

Excellent service and arrived within a few days

Sehr schnell verschickt und sehr gut verpackt,ein vorbildlicher Hersteller und Händler.
MfG. Chris

Excellent Customer Service helping me make the purchase (thank you, very prompt delivery and now really looking forward to the first use of the tent ...

Reported an issue with shipment, I never got a response. Missed opportunity

Absolut top besseren Service kann man nicht kriegen

very forthcoming from the part of tentsile, but their german warehouse is a let down.
i ordered a tent with the wrong color before noon, and tried to change it around noon, but the customer service rep was busy in a meeting, and when he was out the tent already shipped.
so he sent me a free rain fly.
so far 5 stars
but then the german warehouse came into the picture
they sent the spare rain fly to an address close to them in germany instead of to me (coincidence?)
also they managed to ship the tent and the free rain fly with an inflated invoice.
first the tent was shipped with an invoice declaring the net value (excl. vat) for the full retaiil price (that woudl normally include VAT to be deducted before import). that despite having bought the tent with a solid rebate.
then they also declared a value for the free rain fly. you don't do that when shipping guarantee spares, samples or gratuity items because then they end up not beeing free for the reciepient.
it's at least strange from the warehouse part, and i'm really not looking forward to the process with the customs to fix that instead of just paying too much fees and VAT
(i'm in switzerland, it's complicated)

Accomodating and helpful, products are amazing!

Excellent customer service , speedy delivery .. great kit . Pleasure for business and pleasure (Great fun) for leisure

Bought the tentsile connect and it's awesome. Got it shipped to Germany in a matter of days.