When I placed my order, the site indicated all the items were "in stock". 2 days after placing the order they chanced the "order status" to pending. After almost a week, I called to learn what wa... Ver mais
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Veja o que dizem as avaliações
Did not have any information on when I would receive my items after a couple unanswered emails they finally started to come in one at a time paid 23 dollars to have three separate envelopes with items... Ver mais
You had the Starrett 66TS feeler gauge set in stock. I am tired of everyone wanting to give me a quote when I need a price and a tool - or else the item is back ordered because they don't believe in... Ver mais
I ordered an AC adaptor for a Tesa-Hite gage. $98 while competitive to other vendors is outrageous for a wall adaptor. So after paying this amount, it took them almost 7 days to even print a label to... Ver mais
Detalhes da empresa
Informações de contato
Barker Springs Road 16840, 77084, Houston, Estados Unidos
- testequipmentusa.com
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
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The order process was quick and easy
The order process was quick and easy. I contacted customer service twice because this was my first time ordering and I had questions on the process and Nicole was amazing. She answered my questions quickly and thoroughly and made me feel very comfortable about my purchase.
can not check status of order????
Still awaiting shipment
I placed this order because the inventory indicated there were (6) in stock. A week later the status remains 'awaiting shipment'. Do you have it in stock? Can you tell me the ETA?
My order is awaiting shipping
My order is awaiting shipping for more than a week without anybody information
Ordered the wrong product and you are…
Ordered the wrong product and you are refusing to accept as a return since you no longer offer he product I need. Your customer service stated it was a “custom” order even though it’s a standard helmet with face shield. Now I’m stuck with a $300 helmet that I can’t use and I still don’t have what I need.
The product is exactly what I thought I…
The product is exactly what I thought I was ordering. Excellent qualty
I was blatantly lied to multiple times…
I was blatantly lied to multiple times as to when my order would arrive and where it was being shipped from. The customer service on the call line is atrocious. I would never recommend this service to my enemies.
Had what we needed at a fair price.
I logged on to check my order and it…
I logged on to check my order and it had been refunded. No explanation as to why, no email nothing.
Happy Day
Everywhere I checked, no one had the Items I was looking for, and you all did. that saved my company a lot of downtime with a machine.
Thanks for being there, when we needed the parts.
I was charged $22 for fedex shipping
I was charged $22 for fedex shipping. They used USPS for $7.
Waiting too long for shipment
Slow and terrible customer service
Slow and terrible customer service, do not respond to mails.
SCAM!!! They have not sent the items or issued any refund and will not respond to anything.
I ordered 3 items. Only one came. I sent multiple emails, called multiple times, and used their online chat messenger to try and resolve the issue. The only response I ever received was on the messenger, but they told me told hold while they check on the order and never responded.
The transaction was fine
The transaction was fine, the email spam from the sales rep is not. I left an item in my cart without completing the transaction the first time (I had questions for my internal customer) and received repeated emails from the seller regarding my cart, did I need help completing the transaction, and I got another one just like it after I did complete the transaction.
I consider this spam, it is a pushy sales tactic, it is annoying and takes attention away from important items, and it is enough to make me not want to buy from the organization again. My advice is to not waste your customer's time.
Advertises product prices then once…
Advertises product prices then once they are ordered cancels the order and trys to make customer pay a higher price. Be ware everyone. Not a way to operate in business .
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