Texas Driving School Avaliações 24

We purchased a Parent-Taught Drivers Education course. It worked well for a while, until they changed the software platform and we got notices that we had to finish the course or our progress would be lost. The original course stated that there was no expiration, and there was no way to fully complete the course before the platform switch. When we reached out to customer service about keeping our progress, the representative stated that we could maintain our progress on the new platform. This was not the case, and when I reached out again, a new representative said there was no way to regain the progress. The two stars are only for the good experience we had in the beginning.

After completing the course, the certificate will never arrive via mail. Reached out to them to provide an alternative address and waited for weeks and still won’t arrive. They will later send you the certificate via email but it is protected, meaning I need a password in order to sign it. You can reach out to customer service but they won’t have the password or a solution whatsoever so they’ll disconnect the chat. Horrible service.

I took the course online because the course fee seemed attractive. $25.00 plus $3.00 fees. Certificate of completion takes from Two to Tree weeks for delivery. The school does not ensure its delivery, they blame the USPS for some misplaced certificates. They lead you to order it on line. They overcharged me $39.95 for my certificate, plus $28,00 for the course. That is plain fraud. I DO NOT recommend this school to anyone.

I would not recommend this online drivers Ed school if you are a teenaged boy. The use a voice recognition thing before you can log on. Well teenage boys voices are always changing. My son attempted to log in numerous time but it would not let him. Talked to the school and they said that he had been locked out of the course because of trying to log in. He has to start the whole course over after he has already finished over 25 hours.🤦‍♀️