Thatgirlconcept Avaliações 233

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been feeling really frumpy and decided to us That Girl Concept for a facial analysis and makeover ideas, and I’m so glad I did. The visual she created for me was something I never would have ch... Ver mais

Avaliado com 5 de um total de 5 estrelas

For a long time I was thinking about seeking help with styling and color analysis and I decided to try Thatgirlconcept because of all the amazing makeovers on instagram. It's nice to have someone ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve been slowly implementing some of the suggestions I received in my transformation package and they’ve made a huge difference. I’ll admit, I was skeptical! But I can see now that the hesitation to... Ver mais

Avaliado com 1 de um total de 5 estrelas

I genuinely don't know how to write this review because I'm still so sad about it. I had been following Sarah's ThatGirlConcept page on Instagram for months. I've been watching every story, lik... Ver mais

A empresa respondeu


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

233 avaliações

5 estrelas
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2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

I’ve been slowly implementing some of…

I’ve been slowly implementing some of the suggestions I received in my transformation package and they’ve made a huge difference. I’ll admit, I was skeptical! But I can see now that the hesitation to change was on me, and That Girl Concept knows what they’re doing! I’d highly recommend!

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

That Girl Makeover

Guide was finished very quickly. Digital make over is very detailed, answers all the questions and gives multiple options on hairstyles and makeup products, and even recommendations on best brow shape!
Very helpful advice on the color season and clothing types, pairing perfectly with hairstyle recommendations.
Overall, very satisfied, 10/10

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience with That Girl Concept

I’ve been feeling really frumpy and decided to us That Girl Concept for a facial analysis and makeover ideas, and I’m so glad I did. The visual she created for me was something I never would have chosen myself, but it’s incredibly flattering and I love it!

She gave a ton of helpful ideas — different ways to style my hair, makeup looks, and even specific product recommendations. I’m really excited to start trying everything she suggested!

15 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buy this if you want to be disappointed

I genuinely don't know how to write this review because I'm still so sad about it.

I had been following Sarah's ThatGirlConcept page on Instagram for months. I've been watching every story, liking every post, recommending her page to my friends before I'd even bought anything. I was such a big fan. The transformations she posted looked incredible and she seemed so warm and genuinely invested in her clients. I saved up and finally bought the IT Girl package with so much excitement and hope.

What I received just broke my heart a little. The guide felt generic and nothing in it reflected the personal details I had shared with her. It didn't even match my hair length. For something marketed as a deeply personal experience, it felt like I didn't matter at all as an individual.

I so badly wanted this to be everything I imagined. I had been looking forward to it for so long. It's such a shame because I was rooting for her so much.

13 de abril de 2026
Avaliação não solicitada
logotipo da Thatgirlconcept

Resposta de Thatgirlconcept

I’m genuinely sorry to hear you feel this way.

That said, I do want to clarify a few important points so this is accurate for anyone reading:

Every guide I create is fully customised based on your individual features, colouring, proportions and overall harmony. The recommendations are not random or “generic” they are intentionally selected using a professional colour analysis system and facial analysis, which may feel unfamiliar if you’re used to seeing yourself a certain way.

A big part of this service is trusting the process. In most cases, the suggestions will be different from what you’re currently doing because the goal is to improve and elevate your look, not repeat what you already have.

In terms of details like hair length in inspiration images these are used to demonstrate colour, shape and overall aesthetic direction rather than being literal 1:1 copies. This is also outlined in the service. This why you have a digital mock up where I showed you the cut with your current hair length.

Everything included in your guide was carefully tailored to you, and your questions were responded to in full. I also edited your image multiple times and took the time to clearly explain the reasoning behind each recommendation so you could understand how to implement it confidently.

This service works best for those who are open to change and willing to trust professional guidance. Naturally, not every approach will resonate with everyone, and that’s okay but it doesn’t mean the work isn’t personalised or intentional. The majority of my clients trust the process, implement the recommendations, and see results they wouldn’t have achieved on their own.

Avaliado com 5 de um total de 5 estrelas

Worth it!

Very happy with my guide and great at responding to emails! It is so nice getting a personalised look evaluation from someone with an objective view. Thank you so much! ❤️

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Oh my goodness where do i start?

Oh my goodness where do i start?! Life changing experience. It’s very scary to ask someone to help you glow up and be vulnerable. What a wonderful experience. The changes helped me become more confident and more approachable and noticed by all.

14 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing guide to find yourself

For a long time I was thinking about seeking help with styling and color analysis and I decided to try Thatgirlconcept because of all the amazing makeovers on instagram. It's nice to have someone experienced to help you in styling instead trying yourself through many mistakes and many years.
The guide I received is amazing. So much usefull data and tips. I was surprised that hair color that I thought would never fit me actually suits me. I can only recomend. If you are a little lost or unsure in your styling this can be for you.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you!

Timely, accurate and really helpful. I got far more than I expected and was so pleased with the results. I feel I can glow up in the best way possible.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Personalized Facial Analysis

I ordered the personalized facial analysis (no procedures). Once purchased, I received a link with detailed and clear instructions. The turn around is about 2-3 weeks which is outlined in the email. My order took about 3 weeks- I was provided 1 mock up image and the rest of the document includes best hair cuts, colors, hair styling tips, brows, best makeup shades and example products w/ tips. My only recommendation would to have 2 mock up photo options at this level. This was a fun and affordable and I would recommend this service, she did a great job!

4 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

That Girl Concept is a Scam

That Girl Concept is a popular Instagram account that features makeovers of celebrities. They sell facial and color analysis and I paid for both. Right after placing the order, I received a message that my order would be delayed. When I followed up, they said they forgot to send it and sent a few pages of AI generated content that was not specific to my face or type.

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Thatgirlconcept

Resposta de Thatgirlconcept

I’m sorry you’re not satisfied, but this is not an accurate reflection of the situation.

1. I did not announce any delay after your purchase this information was already clearly stated on my website prior to ordering. At the time of purchase, it was outlined that guides can take approximately 2–3 weeks to complete. If a guide takes longer than this timeframe, clients are advised to follow up so I can check and resolve it promptly.


2. You did receive your guide when I followed up, and at no point did I say I had “forgotten to send it.” The second part of your order was sent separately only because the file size was too large to fit in one email. It’s also surprising to see you’ve decided to write this after months of receiving your guide?

3. I also want to be very clear that this guide was not AI-generated. My work is fully tailored to each individual client, and I do not provide generic or automated content in place of a personalised service. These are serious claims. While we live in a time where many things are assumed to be AI, the level of detail, personalised advice, and realistic visual edit provided in my guides cannot be replicated by AI in a way that is accurate, natural, and respectful of a client’s features.

4. Your analysis was tailored specifically to you for example, your round face shape was taken into account when recommending your haircut, layering, and overall styling direction. These are not generic suggestions; they are based on individual facial structure, proportions, and colouring.

It’s completely okay if you don’t agree with the makeover or don’t feel ready for the changes suggested. However, it’s not fair to exaggerate the situation or make inaccurate claims about what happened especially when I made every effort to support you throughout.

After your review, I reached out multiple times to ask how I could help, and when I initially sent your guide, I clearly included a note encouraging you to contact me with any questions when i first sent the guide as well. I also offer revisions for clients who are unhappy, which you did not request.

Through offering this service, I’ve learned that it can be a very emotional experience. How we see ourselves is deeply personal, and sometimes if someone doesn’t like a suggested haircut or colour even when it has been carefully and professionally assessed that reaction can be directed toward the service / business itself.

I completely understand that these changes can feel unfamiliar at first, which is why I always encourage open communication so I can guide and support you through the process. I am always open to working with my clients to ensure they feel comfortable and supported, but this requires communication.

Avaliado com 5 de um total de 5 estrelas

Great experience!

Great experience, was very happy with my results and had lovely communications!! Would def recommend to others. xx

3 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I've given it some time before posting…

Update:

Sarah has issued me a refund, which is surprising, and the email I received was noticeably less defensive and rude.

..........

I've given it some time before posting this review as it really knocked my confidence after recieving my edit.

1. The makeover aged me by at least a couple of decades
2. The makeup looked clownish
3. As everyone else has said, I had to email to get my edit and was told it was 'sat in the draft folder', so not a rare occurrence as TGC has stated.

She was rude and very defensive; not professional at all.

I'm expecting a very defensive, unapologetic response to this review, as this is how Sarah Jamal Saleh ( the girl behind That Girly Concept) responds to everyone unhappy with their edits.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Thatgirlconcept

Resposta de Thatgirlconcept

I’m genuinely sorry to hear that you felt this way after receiving your guide. I take feedback seriously, especially when it comes to something as personal as confidence and self-image.

However, I do need to clarify a few important points. Your guide was delivered with all elements outlined in the service description, based on a detailed professional analysis of your features, colouring, and proportions. This service is designed to provide expert recommendations on what objectively suits you best it’s not a subjective “choose your preference” service.

You also shared personal context at the time, which I handled with care and empathy, and I remained respectful throughout our communication. At no point was there any intention to be rude or dismissive.

Regarding the edit if a photo is taken at an angle, lighting, or expression that doesn’t reflect you at your best, it can impact how the transformation is perceived. This is exactly why I offered you a second edit and asked you to send another photo, which I’m still more than happy to do because you said you didn’t feel your best when you took that selfie.

I also want to address the suggestion that I am defensive or unprofessional. I stand by my work and my boundaries, but I always aim to resolve concerns constructively as shown by my offer to re-edit your image and continue supporting you.

I’d also like to clarify the delivery timeline. All guides are completed within a 2–3 week timeframe, which you were made aware of prior to purchase. Your guide was completed and sent within this timeframe. In fact, your edit was finished earlier than expected however, the initial email did not go through and bounced back due to connectivity issues. As soon as I became aware of this, I resent it promptly, still well within the stated delivery window (and this is why I ask clients to follow up in case there are issues with emails).

My goal has always been to help women feel more confident and aligned with their best features, and I’ve done this for thousands of clients worldwide.

If you would still like to proceed with the additional edit, you’re welcome to send over a new photo along with any specific preferences (e.g. hair colour or style), and I’ll gladly assist further. However, in this instance, I have decided to offer you a full refund as a gesture of goodwill and to sympathise with your personal situation, despite the service being delivered as described and within the stated timeframe. I will not be sharing details of our private communication out of respect for your confidentiality.

While my service is designed to provide professional guidance on what objectively suits each client, it’s important that clients also feel aligned with and open to the recommendations given.

Best,

Avaliado com 5 de um total de 5 estrelas

This is a value adding service

This is a value adding service. The amended photo helps a lot to visualise yourself differently and the analysis explains why and provides potential alternatives. It is not a simple fix solution. the recommendation I received is spot on. Thank you!

2 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vraiment heureuse du résultat

Vraiment heureuse du résultat ! J'avais testé une autre entreprise avec à peu près un concept équivalent et j'avais trouvé mon visage hyper modifier par la. Avec That Girl Concept les modifications sont naturelles et légères, ça me semble facile à reproduire ! Je suis vraiment contente du résultat !

1 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great informative guide!

Took a bit of time to receive (I had to follow up, which they do mention potentially needing to do upfront so it wasn’t a surprise), but it’s a great guide! It definitely seems like an affordable way to learn how to dress and style more for your body type and color season. I’m super happy with the results and would recommend.

19 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The perfect guide

She did a fantastic job and I absolutely loved my guide. It enhanced my natural features instead of overpowering them.

28 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I look and feel amazing thanks to TGC!

This has made such a difference to how I look and feel! I ordered the ‘That Girl Transformation’ bundle and got my colour season and facial analysis, alongside body type. So much new information and recommendations to transform my look for a really reasonable price. I had previously used apps to analyse my colour season and they were so off, I definitely recommend That Girl Concept for a true and accurate analysis. I hardly recognise myself, I look 10 years younger and the compliments are flying in. 🫶🏻

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing result

I've been following on Instagram for several months now, and was always impressed by the before and after results. A bit of me didn't think it would actually work for me, but despite my reservations I decided to try it out.
I'm so glad I did. I've just had my results and they're every bit as amazing as the examples on Instagram.
I love having a list of the exact brand and shade of make-up, as well as instructions to achieve my perfect brows. Thank you so much

25 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

I received my guide much quicker than expected and I appreciated all the insight I got! They are kind and attentive and I enjoyed this process overall.

24 de março de 2026
Avaliação não solicitada

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