We placed an order on 30th August and we are yet to receive it 3 weeks on. I have emailed the company on at least 3 separate occasions to check on the order but am yet to receive any response. Very... Ver mais
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Veja o que dizem as avaliações
Erittäin hyvää asiakaspalvelua ja hyviti minulle toisesta tilauksestani postimaksut. Hänen tuotteiden hinta laatusuhde on kohdillaan. Aijon jatkossakin tilata häneltä. Very good customer service an... Ver mais
A empresa respondeu
Absolute waste of time and will never order from here again. I ordered 3½ weeks ago. I received a confirmation of my order but it still hasn't been dispatched. I've emailed and had no response. Now I'... Ver mais
Their packaging was actually terrible. They just chuck everything into a box with no padding or arrangement so all my snacks were crushed and broken. All my crisps were in tiny pieces. I also selecte... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are on of the cheapest and best website on the internet for imported food and drinks from countries such as America, Canada, Australia, India & UAE. We thrive to bring the best customer service possible to our customers worldwide. We are based in United Kingdom, London and currently ship worldwide.
Informações de contato
22 hitherbroom road, UB3 3AA, London, Reino Unido
- info@thatsmycandy.com
- thatsmycandy.com
As pessoas também visitaram
Erittäin hyvää asiakaspalvelua ja…
Erittäin hyvää asiakaspalvelua ja hyviti minulle toisesta tilauksestani postimaksut. Hänen tuotteiden hinta laatusuhde on kohdillaan. Aijon jatkossakin tilata häneltä.
Very good customer service and refunded me for my second order postage. The price-quality ratio of his products is in place. I will continue to order from him
29 de novembro de 2021
Avaliação não solicitada
Resposta da Thatsmycandy
thank you so much for your kind words!
This is a great little place i
This is a great little place if I’m honest I love the selection of sweets there
17 de novembro de 2021
Resposta da Thatsmycandy
thank you so much for your review!
Great sweets and quick delivery
5 de novembro de 2021
Resposta da Thatsmycandy
thank you so much for your review!
The items were great had no problems
The items were great had no problems, delivery took a while but good for a small business
4 de novembro de 2021
Resposta da Thatsmycandy
thank you!
Really good just could have had quicker Delivery 📦
Really good just could have had Delivery sooner
2 de novembro de 2021
Resposta da Thatsmycandy
thank you and we have improved our delivery service now!
Was on time and really liked them and…
Was on time and really liked them and boss man is really nice :)
2 de novembro de 2021
Resposta da Thatsmycandy
thank you!
My sons love candy 🍬
2 de novembro de 2021
Resposta da Thatsmycandy
thank you and hope to see another order from you soon!
It was amazing!
It was amazing!
+ Website was good
+ I love how he records him packing it
+ overall amazing
+ cheap prices
18 de outubro de 2021
Avaliação não solicitada
Resposta da Thatsmycandy
thank you and hope to see another order from you soon!
Resposta da Thatsmycandy
thank you and hope to see another order from you soon!
Delayed but good stuff
13 de outubro de 2021
Resposta da Thatsmycandy
thank you and hope to see another order from you soon!
I am still waiting for my order
12 de outubro de 2021
Resposta da Thatsmycandy
Hey! As we have confirmed this already via email with you, the courier attempted delivery 3 times and no one answered as shown on tracking and gps info which is why parcel was returned back to us and you were refunded, thank you!
Didn’t receive the order
Didn’t receive the order. Paid £5 for next working day delivery. But never happened. Got a refund through PayPal. First and last time I order from these guys. Got a very disappointed 10 year old boy
5 de outubro de 2021
Resposta da Thatsmycandy
We can confirm this via tracking and gps info that your order was delivered and you were refunded for the next day delivery that you paid, extremely sorry for the inconvenience caused!
Hi really love your sweets
3 de outubro de 2021
Resposta da Thatsmycandy
thank you and hope to see another order from you soon!
Very good online shop recommend 😁
21 de setembro de 2021
Resposta da Thatsmycandy
thank you and hope to see another order from you soon!
order never arrived replies are slow and bad timing
im gonna be fair i orderd quite a while back tried to contact and got a pointless email even after providing my name and my dpd tracking etc to show it hasnt even been recived by dpd and rhat it was due days ago , email responce has just been slow and another reply for a order number even tho ive provided names dpd etc surly can find it via that , still havent recived placed my order vis them moving so it was proberly bad timing i personly wont use again just because of the first order i placed for my birthday will now not reach me before hand and the now wasted money dont want a refund im not a jerk just being honest on a very bad first impression i see them throwing orders left righr and center but somehow mine magicly has no info and dissapears no worries tho plenty of places to try in the future i suppose
17 de setembro de 2021
Resposta da Thatsmycandy
We can confirm that the delivery was delayed via DPD and we unfortunately couldn't do anything but to retry the delivery which we spoke about via email and then was completed aswell and were offered refund for the postage and discount for future orders with us, extremely sorry for the inconvenience caused, thank you!
I havnt even got my parcel and you…
I havnt even got my parcel and you asking for review makes no sense parcel hasn't arrived like it was supposed to today
16 de setembro de 2021
Resposta da Thatsmycandy
We can confirm your parcel arrived in the timely manner stated on our website, thank you!
Resposta da Thatsmycandy
thank you and hope to see another order from you soon!
I still don’t have my order
7 de setembro de 2021
Resposta da Thatsmycandy
We can confirm your parcel arrived in the timely manner stated on our website, thank you!
It was very good
5 de setembro de 2021
Resposta da Thatsmycandy
Thank you and hope to see another order from you soon!
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