The Glow Group (TGG) Avaliações 

26
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I had an appointment booked for weeks to service my air conditioning unit. had numerous emails reminding me about the appointment and then on the appointment day i get a phone call an hour before the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had our heating system redone with The Glow Group, new pipe work everywhere and an Air Source Heat Pump installed. The team took 1 week to install, everyone was really nice, took the time to speak... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our heating went down last week. Having had our boiler fitted with British Gas we attempted to get in touch with them, despite us having a 6 month old baby in the house the best appointment they could... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Once again Glow Heating Services surpassed themselves with excellent service from the office staff to the engineer. I was kept in the loop from initial contact to the end of the job. The pump was... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de suprimentos para encanamento
  2. Fornecedor de Sistemas de Ar Condicionado
  3. Empresa de Aquecedores
  4. Fornecedor de Equipamentos e Sistemas de Aquecimento
  5. Encanador
  6. Centro de treinamento

Escrito pela empresa

The Glow Group is a family run business supplying quality plumbing, heating and cooling products. We are the parent company of Glow Heating Services Ltd, and together we support both the trade and homeowners across Lincolnshire and beyond. We run a full merchant, trade counter and warehouse in Lincoln, backed by a team with real industry experience. This includes our materials co ordinator Clint Sawyer, who has over 25 years in the plumbing and heating trade and looks after all orders coming into the business. Clint ensures materials are picked, packed and processed correctly so deliveries arrive as they should. He is always on hand to offer straightforward, helpful service. Alongside Clint is Jack McGovern, the owner of The Glow Group. Jack provides technical support on all heating and cooling products and brings hands on experience from system design, installation and aftercare. If you need guidance, you will get honest advice based on real engineering knowledge. As an NICEIC Approved Assessment Centre and trusted heating merchant, we also support engineers with training and product supply for heat pumps and modern heating systems. Our goal is to raise standards and help the trade deliver better outcomes for customers. Glow Heating Services Ltd, our installation arm, specialises in renewable technologies such as air source heat pumps, alongside traditional systems including natural gas, LPG and oil. We also install and maintain air conditioning systems, keeping homes and businesses comfortable all year round. Whether you are an engineer needing reliable products and support or a homeowner looking for a team you can trust, Glow is built to deliver quality, care and long term value. Built by experts, for experts.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

26 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,2

Todas as avaliações

(26)

7 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Gold star service

Contacted The Glow Group after being let down by British Gas. From the very first message the service I received was A1. Had a couple of hurdles to jump due to boiler location but everything was dealt with efficiently. I was kept informed along the way. Jack & his team go above & beyond . Will not be using anyone else now

25 de maio de 2022
Avaliação não solicitada
logotipo da The Glow Group (TGG)

Resposta da The Glow Group (TGG)

Thank you Caroline!

Avaliado com 5 de um total de 5 estrelas

We have used the Glow Group several…

We have used the Glow Group several times. Jack fitted us a new hive heating system and his service couldn’t have been better! Can’t recommend him and his team more. Professional, personable and definitely reliable!

22 de junho de 2021
Avaliação não solicitada
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Resposta da The Glow Group (TGG)

Thanks for taking your time to leave us such a nice review, thanks Hannah!

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Good price and excellent customer service 🙌

4 de março de 2021
Avaliação não solicitada
logotipo da The Glow Group (TGG)

Resposta da The Glow Group (TGG)

Thank you for the feedback!

Avaliado com 5 de um total de 5 estrelas

Wonderful Local Heating Company

Our heating went down last week. Having had our boiler fitted with British Gas we attempted to get in touch with them, despite us having a 6 month old baby in the house the best appointment they could offer was over 3 weeks! Several friends recommended Glo Group and we are so glad they did. Calling and speaking to an actual human who was super helpful and an appointment with an engineer was booked in for less than 2 days away was a great start. Superb. The engineer was on time, professional and got our system working again in less than an hour. We have signed up to one of their monthly plans given how impressed we are with this company.

23 de fevereiro de 2021
Avaliação não solicitada
logotipo da The Glow Group (TGG)

Resposta da The Glow Group (TGG)

Wow, we are so happy we were able to help, especially when there is a vulnerable baby in the property. We're always here to help when you need us and will always do our absolute best to sort the issue!

Avaliado com 5 de um total de 5 estrelas

Central heating issue

We had a sudden issue with the boiler late afternoon / early evening. Gave Glow Group a call and he came round to review that same day. Issue reoccurred the next day, requiring a part to be changed in the heating system. This was all completed within 24 hours.
Great service, fair price, easy to use website and great comms. 👍 easy 5 stars

9 de fevereiro de 2021
Avaliação não solicitada
logotipo da The Glow Group (TGG)

Resposta da The Glow Group (TGG)

Thank you so much for the review, we always try to sort any problems as soon as we can. We hate to leave customers without working central heating, as there is nothing worse in the cold months.

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