The AA Accident Assist Avaliações 

Seamless no fault car insurance claim. 5 star service from start to finish - well impressed with handling of claim, repairs and hire car. You don’t know how good your insurer is until you need them! Glad I had AA - brilliant service.

Great customer service from call handlers. I was hit from behind on a dual carriageway the guys at Beam handled everything. Great service

Very straightforward to claim online, nice staff who provided good customer service. Specified repairer did a prompt and good quality job.

Genuine from start to finish - very attentive & listened to all worries & dealt with them

Can’t fault the AA’s part in the handling of my claim.
But, the distance and working hours of their authorised repairer and the car rental company’s call handlers, along with crossed communication, has resulted in a poor experience and low rating.

Excellent Service and timely conclusion of claim.Staff very helpful.

Easy to contact AA , excellent response and dealt with very professionally by the AA representative.

I contacted the AA.
The young lady from the AA was polite, helpful and gave clear information concerning the plan going forward.

Everything was well organised and efficient.

Very happy with the AA’s organisation , the service from the repair garage and also the hired car company

They provided a service which met my needs with no hassle

From the first phone call to the way my claim handled, the regular updates from the AA and their approved garage this has been a first class service would not hesitate to recommend

Very good and understanding thank you

Seamless service

Great service provided from start to finish with my non-fault claim. Everything managed quickly, effectively and with minimal intervention from me. Highly recommended.

Excellent service from start to finish. Made at easy by professional staff who made sure I was fully aware of the process and what was to happen.

Long wait times to speak to anyone. Customer service good when finally through to a call handler.
Information was easy to understand and concise.
Courtesy car was less good and needs to be looked at to see which partners might offer a better service.

Great service from start to finish, kept us informed throughout. Thank You

Great customer care and good cover of seevices

AA provided seamless service, collection of vehicle, delivery of hire vehicle. All in a timely manner.

The length of time taken from reporting the incident to finally getting my car repaired was almost 3 months

Good service, can’t fault them