Accident Repair Hub LTD - Farnham Avaliações 

77
•
O TrustScore é 4.5 de um total de 5

4,5

4, Romans Business Park, GU9 7SX Farnham, Hampshire, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Overall, a great experience. My car was transferred to Chichester so it could be repaired more quickly. This was much appreciated; however, my only criticism is that when Chichester completed the repa... Ver mais

Avaliado com 4 de um total de 5 estrelas

Good efficient service, Katie on reception was very friendly, informative and helpful! The accident repair on my car was first class and the car had been cleaned and looked shiny and new when I picke... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Farnham were too busy to do the repair quickly so car went to Emsworth, which was not a problem for me. However, when car was returned no additional diesel had been put in the car which effectively me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was pretty much kept informed of what was going on took a little longer but that was waiting for parts .


Detalhes da empresa

  1. Mecânica de Carros

Escrito pela empresa

Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.


Informações de contato

  • 4, Romans Business Park, GU9 7SX, Farnham, Hampshire, Reino Unido

  • 01252 978750

4,5

Excelente

O TrustScore é 4.5 de um total de 5

77 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(77)

346 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

The repair took 2.5 months and I'm not…

The repair took 2.5 months and I'm not happy with the alignment of the panels at the rear of teh car.

4 de junho de 2026
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Resposta da Accident Repair Hub LTD - Farnham

We're sorry to hear about your experience and would like the opportunity to put things right. A member of our team has tried to contact you regarding your concerns. Please get in touch with us at your earliest convenience so we can discuss the matter and work towards a resolution.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Helpful and friendly staff. Repair dealt with speedily. Good job.

2 de junho de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Avaliado com 5 de um total de 5 estrelas

Toyota repair.

They made a good job of my repair and done this in a timely manner.

21 de maio de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

The vehicle was returned with very poor…

The vehicle was returned with very poor workmanship
Fixings where missing from the bumper and trims
The paintwork had parts missing over spray and paint runs

The workmanship is way below standard and may even be dangerous due to fixings being missing

8 de maio de 2026
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Resposta da Accident Repair Hub LTD - Farnham

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for. We have been in contact with you to attempt to resolve this and are awaiting your response.

Avaliado com 5 de um total de 5 estrelas

Company kept me up to date with the…

Company kept me up to date with the repair status and were always courteous and professional. My car was returned cleaned and as soon as possible once all repairs were completed.

18 de maio de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Kept in contact Great service with me

Kept in contact with me
Polite, friendly service
Pickup and Delivery Service great.

1 de maio de 2026
logotipo da Accident Repair Hub LTD - Farnham

Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Easy to understand they explained it to me so that I could know what was going on and where and when the car was taken.

21 de abril de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 3 de um total de 5 estrelas

Used my fuel to transport car

Farnham were too busy to do the repair quickly so car went to Emsworth, which was not a problem for me. However, when car was returned no additional diesel had been put in the car which effectively meant I'd paid for the transportation fuel costs at a time when pump price is very high

28 de abril de 2026
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Resposta da Accident Repair Hub LTD - Farnham

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.

Avaliado com 5 de um total de 5 estrelas

In my experience

In my experience, they were brilliant. Handled my case well and was informed along the way

6 de outubro de 2025
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing company to use

Absolutely amazing company to use. So helpful! Would highly recommend! Thank you so much to all the team 😃

20 de abril de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

Do not use this company

Do not use this company. Took my car to another repair shop without my or the insurance company's permission. Then extorted cash out of me to pay for the petrol to get my car back. Never contacted me to tell me what the repair on my car was going to be and have never apologised for causing a number of faults which the main dealer had to resolve. Car was returned with crap sticking right through the paintwork and had to go back twice to repaint the car again.

No one has ever apologised to me directly or even contacted me to explain why my car was removed from the authorised location let alone compensated me for any of the issues. I have not ever heard why my car had to go back twice to fix issues which should have been immediately picked up by anyone with eyesight in a QA check.

11 de dezembro de 2025
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.

Avaliado com 5 de um total de 5 estrelas

My car was collected at the expected…

My car was collected at the expected time and returned five days later having been repaired well within the ten days quoted.
On inspection the bodywork repair appears to be excellent with the car restored to pre-accident condition!

24 de abril de 2026
logotipo da Accident Repair Hub LTD - Farnham

Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Recommended

Quick in responding to email, create an estimate and collect the van. Quick repair. Lovely and competent customer service (thanks Katie C.!)

15 de abril de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Aygo repair


The process was made very easy by helpful and efficient staff. Timings worked well and the vehicle looked like a new car on its return. I was kept informed of the progress of work.

23 de abril de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Friendly service and excellent repair…

Friendly service and excellent repair job. You could never tell there was ever a scratch on the door in the first place.

15 de abril de 2026
Avaliação não solicitada
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Bodywork was good but mainly the girls in customer service were amazing

15 de abril de 2026
logotipo da Accident Repair Hub LTD - Farnham

Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Katie iand Dean were friendly, supportive and helpful

Katie in the office was so supportive and helpful and told me everything that was going on, including that you were waiting for a part to come in.
My vehicle was repaired promptly considering that Easter came soon after and you were able to give me the type of courtesy car i asked for.
Dean who collected the car and delivered it after was also friendly, supportive and helpful. Thank you

13 de abril de 2026
logotipo da Accident Repair Hub LTD - Farnham

Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

The excellent communication we had with…

The excellent communication we had with you reassured us that we were in good hands. The car was returned quicker than expected, in apparent excellent condition and it had been washed too!

13 de abril de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

easy hassle free

simple process, quick turn around and good communication

2 de abril de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Avaliado com 4 de um total de 5 estrelas

The finished job good but took longer…

The finished job good but took longer than expected

20 de março de 2026
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Resposta da Accident Repair Hub LTD - Farnham

Thank you for your honest feedback. We’re glad to hear some parts of your experience went well, and we appreciate you pointing out where we can improve. Your comments help us do better.

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