This company has been brilliant and have gone above and beyond to help me with any issues I had - I have nothing but praise for them and special mention goes out to Rob Taylor & Rhys Owen who have bee... Ver mais
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Veja o que dizem as avaliações
Mr Paul Donneky our property manager , has just come back to us , after a spell away on other properties , for over ten years hes looked after our property, Level Crossing House , station Road W... Ver mais
A empresa respondeu
Absolutely cowboys. Completely incompetent. I would very very wary of any of the 5 star reviews here as they ask you to review them very early on when you’re brand new and just setting up your lease.... Ver mais
A empresa respondeu
I have worked with The Arch Company for many years, and during that time Mr. Scott Kennedy has always been extremely helpful and professional. Whenever I have had an issue or needed assistance... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Arch Company is the UK's largest provider of properties for small and medium businesses. We have arches, small offices, warehouses and other industrial units to let. We're responsible for 5,200 properties across England and Wales and 23 million sq. ft of lettable space. Two thirds of our properties are in London with others concentrated in metropolitan centres like Manchester, Leeds, Birmingham, Newcastle, and Bristol. The Arch Company is investing £200 million into Project 1000, which will create space for 1,000 businesses by 2030. This will support approximately 5,000 jobs and add to the estimated 25,000 people already employed in arch businesses. The Arch Company exists to make space for businesses to thrive.
Informações de contato
Watling House, 33 Cannon Street, EC4M 5SB, London, Reino Unido
- 0800 830 840
- info@thearchco.com
- thearchco.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
From enquiry to moving date and now as…
From enquiry to moving date and now as a current tenant, the communication has been amazing. Natasha was my contact and was quick to problem solve any issues that may have caused delays. We were on a tight timeline and the team was able to keep us moving along. We would definitely recommend The Arch Co to any business looking for a professional landlord and we look forward to many years in tenancy.

Resposta da The Arch Company
Hannah Adeniji and Noel Lubrun from…
Hannah Adeniji and Noel Lubrun from Credit Controller are so kindly and helpful to provide the best possible solution and support to our difficult situation, the company is lucky to have them!

Resposta da The Arch Company
Naomi has been great with dealing with…
Naomi has been great with dealing with all issues I have had, overall the experience has been great

Resposta da The Arch Company
A seamless and cost effective acquisition
I was advising my brother on the acquisition of an arch unit from the Arch Company is South London.
I am an MD of one of the UK’s largest commercial property companies but have no experience in this particular sector.
I was very impressed with the service that David Smith (Head of Leasing West) and his team provided. They very helpful when dealing with my brother and all his requests for information and the whole transaction process is simplified in a way that means you can transact quickly and cost effectively.
I imagine for the majority of their clients who are small businesses working on tight budgets with limited commercial property knowledge this is a real bonus.

Resposta da The Arch Company
Excellent Service and Professional Support
I had a very positive experience with The Arch Company. The whole process was handled professionally and efficiently from start to finish. A special thanks to Kevin Nartey, who was extremely helpful throughout and always available to answer questions and provide support when needed. His communication and professionalism made everything much easier. Highly recommended.

Resposta da The Arch Company
I’d like to recognise Hannah Adenji
I’d like to recognise Hannah Adenji for the excellent support she has given me during the short time she has been assigned as my credit controller.
She handled every issue professionally and thoroughly, always with impressive speed and efficiency. What stood out most to me was her patience and the way she genuinely listened throughout the process.
In my opinion, she is a real credit to Arch Company. I wish I could thank her even more, but apparently she’s not allowed to accept gifts or she could lose her job — her words, not mine! Ha.
Thank you, Hannah — you are the best!!!
Thanks,
Rehan

Resposta da The Arch Company
I would like to leave a review for Noel lubrun
I would like to leave a review for Noel, who manages credit control for my landlord regarding my shop.
Noel has been very responsible, professional, and understanding throughout my tenancy. During a period when I experienced difficulties making payments on time, he maintained excellent communication with me and showed genuine willingness to help.
Rather than putting additional pressure on me or risking me losing my shop, Noel worked with me to find practical solutions that helped me stay on track. His understanding and support during that difficult time made a huge difference, and I truly appreciate it.
Without his help, I would have been in despair and may have lost my business. Thank you, Noel, for your professionalism and compassion.

Resposta da The Arch Company
Supportive management teams
Leased a large commercial unit. Excellent experience overall. Fantastically supportive local management team.
Recommended!

Resposta da The Arch Company
Working with Arch Co has been a breeze…
Working with Arch Co has been a breeze so far; our office space is immaculate, and the communication has been great. We were able to report any repairs within 90 days, and all repairs have been amended promptly.

Resposta da The Arch Company
The support our small business received…
The support our small business received from The Arch Company throughout our planning application process with the local council far exceeded our expectations. We are incredibly grateful for their professionalism, communication, and ongoing support every step of the way. Their commitment and collaborative approach gave us the confidence and opportunity to pursue a vital expansion that will play a key role in our future growth. Rather than feeling like a typical landlord-tenant relationship, the experience felt like a genuine partnership.

Resposta da The Arch Company
Huw as a lease manager in my opinion is…
Huw as a lease manager in my opinion is the best you'll get if you want someone to be transparent and honest he goes out his way for customers, we was on a tight schedule moving in to a property and Huw made it happen very easy and stress-free.

Resposta da The Arch Company
Outstanding customers service
Outstanding customers service
especially from Aysha Sultana who she is always very helpful and professional understanding our business.

Resposta da The Arch Company
Supportive Property Manager
As tenants of the Arch Co, we have always found Naomi Grant, our Property Manager and Louise Baxter, our Head of Property Management, to be very helpful and supportive. If we have any problems they have responded very quickly to resolve the issue.

Resposta da The Arch Company
Huw has been a true professional…
Huw has been a true professional throughout the whole process.

Resposta da The Arch Company

Resposta da The Arch Company
After 31 years of a successful…
After 31 years of a successful business, it was time to retire. Huw helped me with ending my lease, so I could pass on my business to a new owner. He made it a simple step by step process, with prompt emails and telephone calls all the way through. Thank you

Resposta da The Arch Company
Good experience
Noiami looks after me, she is great she understands a tenant point of vue

Resposta da The Arch Company
Good support and good communication

Resposta da The Arch Company
Good customer care
Good service and swift return in responding to customer queries

Resposta da The Arch Company
Just secured an arch with the arch…
Just secured an arch with the arch company.
Incredible turnaround. Organised and I worked with Will who was brilliant to work with.
Really happy with my experience with the Arch - never seen such a turnaround on a lease.
They’re suitable for small starting businesses on their first venture like myself.

Resposta da The Arch Company
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