The Beer Bouquet Company Avaliações 

334
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sadly we were let down by parcelforce - thru didn’t deliver and lied saying we had refused a picture. Sue spring into action ahd had another sent immediately which arrived in time as it was a prese... Ver mais

Avaliado com 5 de um total de 5 estrelas

A colleague lost his wife to Cancer recently and I was struggling to find a gift to say we were all thinking of him, I came across your website and saw your bouquets! What a fantastic idea! The note w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent Product and service. We regularly use Beer Bouquet to send gifts to clients. They are unique and are always received with joy and “Best Gift” thanks. Easy to order and arrive on time.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was looking for a gift for a friend’s husbands 60th birthday and came across The Beer Bouquet Company. Ordered the corona beer as that’s his preferred drink. Ordering was easy and gift was delivered... Ver mais

Detalhes da empresa

  1. Loja de Cestas de Presente
  2. Loja de Cervejas
  3. Comércio online

Escrito pela empresa

Be it a Birthday, Anniversary or Wedding Celebration, just to say Thank You or as a special gift for your nearest and dearest, The Beer Bouquet Company bring you the best of the beery bunch when flowers simply won’t cut it. We very much hope that you will love the idea of our unique bouquets of quality lagers, beers and ciders as much as we do. And remember. If you’re going to say it with a bouquet, make it the finest pick of the bunch with The Beer Bouquet Company.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

334 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(334)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Good customer service

Sadly we were let down by parcelforce - thru didn’t deliver and lied saying we had refused a picture.
Sue spring into action ahd had another sent immediately which arrived in time as it was a present
Amazing service
Amazing product!

8 de outubro de 2023
Avaliado com 3 de um total de 5 estrelas

Good

I have ordered from the beer bouquet three times.

Although I ordered on time, 2 out of 3 orders arrived late.

Other than that, recipients have been made up with their bouquets.

15 de setembro de 2023
logotipo da The Beer Bouquet Company

Resposta da The Beer Bouquet Company

Hi Trisha,

Thank you for taking the time to leave a review which we do appreciate but am very sorry to hear that although your recipients were made up with their bouquets, you feel that you have been let down by the delivery on 2 occasions.

I can see from our records that we dispatched your bouquets within 24 hours of you placing your orders. We use ParcelForce for our deliveries and although we find them extremely reliable and have very few issues with them, we are aware that operational issues do occur from time to time which are completely out of our control and we can only extend our apologies if this has impacted on the delivery of your bouquets.

Avaliado com 1 de um total de 5 estrelas

No value for money

No value for money - £45 for 7 normal sized bottles of larger and ‘premium’ snacks. The presentation was a few ribbons wrapped around a cardboard base. The personalised note was a sticky label attached to a piece of card - which was full of air bubbles and looked cheap.
For the price paid I was expecting large bottles of larger and much better quality built into the overall presentation.
Had I known the size and quality would be what it was, I could’ve gone to a supermarket and bought a couple of crates for £40!!

I think being charged so much for standard shipping is also another way the business is unreasonable profiting. My order wasn’t not received until Tuesday and I put my order in on the following Thursday.

7 de setembro de 2023
logotipo da The Beer Bouquet Company

Resposta da The Beer Bouquet Company

Hi Elle,

So sorry you feel the need to leave this review - this is most unusual as you can see from all the other reviews that we receive for our bouquets.

I can only apologise if you felt that your bouquet was ‘No value for money, slow delivery’

With regards the ‘no value for money’ – a lot of design and development has gone into the custom packaging of the gift which includes branded alcohol and premium snacks. Each bouquet is hand assembled and wrapped and the ribbons hand tied before being dispatched with the result that our customers receive a unique and quality presentation gift that we know is very much appreciated.

With regards your delivery, I see that you placed your order on a Friday and selected our standard delivery which we clearly state is 2-4 working days. I can see from the tracking information for your order that your bouquet was also dispatched on the Friday with our carrier ParcelForce – the same day that you placed your order - and was delivered on the Monday which is 1 working day later (Friday to Monday – 1 working day). This is actually 1 day earlier than the delivery service you selected at checkout.

Avaliado com 5 de um total de 5 estrelas

Would highly recommend Beer Bouquet…

Beer bouquet were extremely helpful when I needed to amend the delivery address. I emailed and received an immediate response. Couldn’t have been more efficient.
The beer bouquet was for a friends birthday and they were impressed, loved the gift and plan to send beer bouquets in future!
Thank you, great present and service!

6 de setembro de 2023

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