Shipping was fast and the item arrived in perfect condition. Will be purchasing again.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I order a child seat chair (recaro axion 1 pepita) i was a bit worried in the begging because of the older comments, but i give it a chance, i ordered on the 10 of April,on the 11th May got a msg f... Ver mais
I have lost an item from the inglesina electa quattro set during travels a year ago. Now that I have a new baby, I needed this item but no one will sell it separately in my country or ship it internat... Ver mais
Leonardo kept us updated the entire time making this experience a lot more relieving. Ordering overseas from Australia was something I’ve never done before so I was a bit nervous, but Leonardo ensured... Ver mais
4,3
Excelente
65 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a fantastic experience with this…
I had a fantastic experience with this company! The service was great, and the customer service team was amazing, always ready to help and answer questions. My parcel arrived in Melbourne in less than 2 weeks, which was impressive. Overall, I'm very happy with my purchase and the speed of delivery. Highly recommend!
20 de março de 2025
Avaliação não solicitada
i’m suspicious so for now i wouldn’t recommend ordering from this website!!!!
Do not order from this website!!!!! i have emailed countless times with no response and i don’t expect to receive anything from them based of the other reviews i’ve seen, i was silly to be trusting of a company i haven’t ordered from and now im 1k down and like i said don’t expect to receive anything in “20 days” and if something is received past the 20 days i wont even be in the country as i was expecting a 1 day dispatch and transit time of 4-6 working days, like i said have emailed and message and opened tickets over a week ago with no response, i will update/ change my review if i receive the products as advertised!
edit its now been almost 3 weeks and still no shipping
2 de março de 2025
Avaliação não solicitada
Arnaque
Arnaque ! Ils n'envoient pas les produits, et le service client ne répond pas aux messages.
Edit: Suite à mon commentaire, j'ai reçu un colis, donc 47 jours après ma commande ! et ce n'est pas ce que j'ai commandé !! c'est incroyable. Je les ai donc contactés le jour même pour leur signaler, j'ai eu en réponse "qu'ils allaient ouvrir une enquête pour clarifier et évaluer la situation". Je leur ai demandé un bon de retour pour leur renvoyer leur marchandise et avoir mon remboursement. Cela fait 7 jours, je les ai relancés 2 fois et aucune réponse... Comment vous décrire le service client... je vous laisse juger par vous même. Quelle erreur j'ai faite de commander sur ce site. Ils constatent leurs erreurs mais ne trouvent pas de solutions rapidement. J'attends juste un bon de retour et mon remboursement...
6 de janeiro de 2025
Avaliação não solicitada
Do not buy from this company
Do not buy from this company! Not a legitimate website! I bought a car seat from here and it said shipping in 0-1days and I even paid for express, more than a week later I’ve tried contacting them via their 24/7 phone care several times! The phone just rings and no one ever answers it! I emailed with no response aswell! AVOID AVOID AVOID! Edit: finally got a reply and out of all the questions I asked the only response I got was “where does it say we ship in 24hrs” I replied with a screenshot from their site.
Edit. Well they finally sent the car seat and I did get it! It was the wrong colour! I ordered jade green and they send me a brown car seat! Also it came broken the left side doesn’t lock into place where the right side does! I’ve emailed three times and opened two tickets on their website and they are completely ghosting me now. Chair is useless as it’s unsafe in its broken condition.
9 de novembro de 2024
Avaliação não solicitada
Resposta da Thebestbabycatalog
Hi Lia, the product page on website clearly showed, at time of purchase, a delivery time of 14 business days, which is approximately 20 calendar days. You claim to have shared a screenshot with us that apparently shows otherwise, but I am afraid that we have not received it. We are eager to investigate the matter but we need your help. Can you kindly send that screenshot again?
Your product will be dispatched most likely this week! Have a wonderful day.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.