"I recently booked my travel arrangements through this agency, and Mr Waseem provided outstanding support from start to finish. He was extremely patient, explained all the ticket options clearly, help... Ver mais
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Veja o que dizem as avaliações
Even though I initially booked the tickets for much lower price there was some mixup with the price shown in the website. Neo helped me out to book tickets afterwards. And Emily followed up afterward... Ver mais
Got assisted with one of the staff named Miss Rebecca for flight booking, check-in and even seat selection. She helped me a lot during my booking and other procedures. Hope to book my flights again wi... Ver mais
A empresa respondeu
😔They said the flight was cancelled and they booked a ticket me with three kids to stay all night on Copenhagen. I said give me my money back to book other ticket,but they said we can’t give you all... Ver mais
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 26% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service privided
Excellent customer service privided. Happy with the service 😊.

Resposta da Thebestticketfares
Good experience with Neo thank you
Good experience with Neo thank you

Resposta da Thebestticketfares
The sevice is really good and quick and…
The sevice is really good and quick and one of the staff Zoya helped me with check in. Would recommend them.

Resposta da Thebestticketfares

Resposta da Thebestticketfares
Thank you Elina for a helping me …
Thank you Elina for a helping me checking in. Keep it up Elina and have a wonderful week xx.

Resposta da Thebestticketfares
Sana was very helpful and made our…
Sana was very helpful and made our check-in process smooth and easy. She was patient, polite, and professional throughout. Thank you for the excellent service!

Resposta da Thebestticketfares
The company has price discrepancies
The company has price discrepancies, i.e. what it says on the website is different, but in reality the price is much higher, in my case it was 65% higher than the base price.
The crew helps with check-in but then quickly asks for my opinion on my satisfaction, which is a bit strange.
I eventually received my refund, but the experience was unacceptable
I paid in full for four flight tickets after being told I would receive my e-tickets within 6–12 hours. When that deadline passed, I was told to wait 24 hours. After that, I was informed that there were no longer any seats available on the flight I had already paid for, and they would look for alternatives.
More than three days later, I still had not received a valid airline PNR or e-ticket. Despite repeated promises and multiple follow-ups, I was left without a confirmed booking.
Because of the continued delays and lack of a confirmed reservation, I had no choice but to escalate the matter with my bank.
Based on my experience, I cannot recommend this company. If you choose to book with them, I strongly advise ensuring you receive a confirmed airline booking and e-ticket as soon as possible.
Update: It has now been 17 days since I paid £2,400 for 4 tickets to Japan. I still have not received the tickets. The company also promised a full refund within 24–48 hours over a week ago, but no refund has been received. I am still waiting for a resolution and have had to pursue the matter through my credit card provider.
Update :
I have now(21st July)received the full refund, and I appreciate that the money has been returned. However, the overall experience was extremely stressful and time-consuming, and I do not believe customers should have to go through this process after paying for flight tickets.
This review reflects my personal experience from the initial booking through to the eventual refund.
Ayesha is very helpful and very kind…
Ayesha is very helpful and very kind really happy for customer service thanks

Resposta da Thebestticketfares
good servise has been provided by Emily,

Resposta da Thebestticketfares
Very helpful with the information…
Very helpful with the information provided I’m happy with everything

Resposta da Thebestticketfares
Don’t book with them
I booked four airline tickets with them on 16/6 They quoted a promotional offer and the total seemed reasonable. so I bought the tickets and I was told with in 24 hours you would receive the tickets! The next day they told me the promotional offer had ended and asked me to pay an additional £3,000 for new tickets, which we refused pay and requested for a refund as they did not issue the ticket!
After pressing for a resolution, they provided a ticket reference number for the Airines! The airline confirmed that this reference was invalid!
We had been chasing for a solution and, despite multiple communications, I did not receive a valid ticket or a proper refund. I am now left with extra charges and no confirmed itinerary.
Based on this experience, I would not recommend them and advise others to verify all price changes and ticket references directly with the airline before paying. I have contacted my card issuer/consumer protection authorities for help!
I'm very disappointed with services
I'm very disappointed with services. I booked a flight and they didn't send me e ticket and provide confirmation s. After calling to many times still they ignoring this matter.

Resposta da Thebestticketfares
Emily was of great assistance
Emily was of great assistance, she assisted us well and was extremely patient throughout the whole process.

Resposta da Thebestticketfares
Please avoid it at any cost
Please avoid it at any cost
Total fraud company
Not even registered
Not atol registered
not trustable
I have been finding flights to dubai…
I have been finding flights to dubai for a long time and struggled to do that, however i soon found “bestticketfares” and gave them a call with a person called Atul. He has gave and found me cheap and good airline flights to dubai, i am very grateful for what he has done for me. Thanks!

Resposta da Thebestticketfares
If I can I would give the a 0 star
If I can I would give the a 0 star, waste of time company and they are SCAMMERS!!!

Resposta da Thebestticketfares
Zoya was excellent and very helpful
Zoya was excellent and very helpful. I will always use their services for any of my travelling

Resposta da Thebestticketfares
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