My 71 and 82 year old In laws needed to make a claim on their policy. They were told that they needed a new boiler at a cost of £2600. I called an engineer of our own who replaced a £16 part and b... Ver mais
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Veja o que dizem as avaliações
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Ver mais
Had to ring boiler company regarding my boiler not working They were really helpful and friendly on the phone and booked me an appointment to resolve the issue They sent the engineer who usually... Ver mais
James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Ver mais
Detalhes da empresa
Informações de contato
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, Reino Unido
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
4,1
Muito Bom
653 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly and professional.
9 de junho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Susan, thank you for the review that you have left.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
YOU HELP ME AS MY MUM & DAD IS 87&…
YOU HELP ME AS MY MUM & DAD IS 87& 86 BY GIVEING A GOOD SEVICER BY KEEPING HOME HEATING IN GOOD WORKING WITH A GOOD ENGINEER WITH A GOOD SEVICES & GOOD ON THE PHONE IT THE GOOD COMPANY NAME THE BOLER COMPANY FOR A GOOD PEACE MIND FOR MY FAMILLY KEEP IT UP
8 de junho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Kevin, thank you for taking the time and leaving us a review. We are happy that your parents boiler is now working well and that your happy with the service you are receiving.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service
Excellent service. They phoned to arrange service appointment which was organised within a couple is days. Engineer arrived a little earlier than expected but that was fine. On servicing the boiler one of the electrodes broke. He managed to source another and returned within the hour to fix it. Everything left tidy and clean. Could not fault the service.
23 de maio de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Bob, thank you so much for taking time and leaving this great review. We are delighted with the feedback you have left the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very helpful and professional and very…
Very helpful and professional and very quick to respond and get the boiler up and running again
Thanks
Tanya Brown
12 de maio de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Tanya, thank you for the great review. However the star rating doesn't reflect your review. We would be delighted if you could adjust the star rating.
Regards
Steve
As I am at the moment sheilding because…
As I am at the moment sheilding because of a health issue I am very grateful for the quick and professional response to my request.
12 de maio de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Patricia, thank you for leaving us an excellent review. Keep shielding yourself and stay safe.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very good and polite and the person was…
Very good and polite and the person was very friendly at the same time as being professional and doing his job leaving the bathroom clean it was the same person who has serviced our boiler
11 de maio de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Margaret, thank you for leaving us this great review. It's great to hear that the engineer left your property as he found it. We will pass on your kind words onto the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Came out fitted new part but still…
Came out fitted new part but still didn't work so had to wait for a part to come in but under the circumstances with Covid 19
It was understandable. The job was completed after 2 weeks.
7 de maio de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Debra, thank you for the review. we apologise for the slight delay and we appreciate you understanding.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Regards
Steve
Good service and would recommend - yes
Prompt attendance at the earliest appointment which was very quick. Followed up with replacement part, again at the earliest opportunity. Security deposit repaid without delay. Since repair all good. 4/5 as good service I reserve a 5 or 10/10 for that outstanding or exceptional time.
2 de maio de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Paul, thank you for your great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very good customer service
Very good customer service, very prompt engineers, polite and clean and very polite. I am glad I chose the boiler company to look after us.
27 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Chris, thank you for this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Fixed the problem
Fixed the problem, but it did take a lot longer than expected.
27 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Chris, thank you for your review, we apologise for the mix up and endeavour to improve your experience next time.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Heating Engineers fixing a central heating problem.
The heating engineers who were sent by The Boiler Company to fix a central heating problem recently were efficient, informative, helpful and did the job excellently.
25 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Colin, thank you for this great review. We are extremely happy with your excellent review of your experience.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Quick response
Quick response, good communication , you can actually get through to talk to someone when you call and better than any boiler company I've used before!
25 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Charlotte, thank you for this great review. We are delighted you have chosen us to provide your boiler care.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Always helpful engineer explained in…
Always helpful engineer explained in detail the problem and carried out the work efficiently and cleanly have recommended your company to friends in the past. Very prompt service cannot fault anyone
17 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Christine, we are extremely pleased with the service you have received from the engineer. we will pass on this great review to him.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very quick at coming out and had no…
Very quick at coming out and had no problems with the work that was done about 4 months ago.
17 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Adam, thank you for taking time and leaving us this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent and swift service
Excellent and swift service. Despite COVID-19 lockdown the plumber was with us in less than an hour and was able to fix the leak professionally.
16 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Andreas, we are extremely happy that we have been able to assist you during these tough times.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Engineer came to fix Boiler very…
Engineer came to fix Boiler very pleasant efficient and Tidy
10 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Mrs Brown, thank you for this fantastic review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Don't get caught out!
We needed a repair in January at one of the coldest parts of the year. An appointment was arranged and sorted quickly and efficiently. Engineer arrived within the time specified and expertly diagnosed and repaired the fault. The boiler has been operating perfectly since.
8 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi David, thank you for this great review. We are extremely happy that you have received such a fantastic service and that your boiler is now working.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
boiler repair.
the engineer was there when he said he would be and did a quick and efficient repair causing minimal disturbance.Impressed.!!
7 de abril de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Robert, thank you for leaving us this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service
Excellent service, and the people were really friendly. Would highly recommend
27 de março de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Ray, thank you for your time in leaving us a great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Great service from start to finish!
Great service from start to finish. The staff were friendly over the phone and the engineer was punctual and prompt with the servicing. Definitely would recommend.
27 de março de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Annabel, thank you for your review. I will be sure to pass on your praise to the staff that helped with your call out.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
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