My 71 and 82 year old In laws needed to make a claim on their policy. They were told that they needed a new boiler at a cost of £2600. I called an engineer of our own who replaced a £16 part and b... Ver mais
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Veja o que dizem as avaliações
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Ver mais
Had to ring boiler company regarding my boiler not working They were really helpful and friendly on the phone and booked me an appointment to resolve the issue They sent the engineer who usually... Ver mais
James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Ver mais
Detalhes da empresa
Informações de contato
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, Reino Unido
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
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engineer came at the expected…
engineer came at the expected time,friendly,efficient and professional.
Gave helpful advice
Work place left clean and tidy
overall 4.5
Great service
Rang the boiler company to book an annual boiler service, as usual got straight through, and a uk call centre, and was given a time and date for my approval. The engineer arrived on time and soon completed the service, where he then checked pressure at the metre which he discovered to be leaking, not only did he inform me, he also contacted the gas board for a replacement and then rang back later in the day to check all was fine.
Very pleasant engineer
Very pleasant engineer. Boiler is in the roof space so I have no idea what the situation is there as I don't venture there. However, there was no mess trailed anywhere through the bungalow and the job seemed to be done efficiently. No problems with the boiler efficiency so far as I can tell.
they were on time
they were on time, explained all they were about to do. they were thorough in their work and no mess. As far as I could see they checked most of the equipment despite me having no trouble with it. It has given us no trouble since
Alan Bowen
They do a good job
Fantastic service,on time ,quick…
Fantastic service,on time ,quick response to phone call.job well done and very clean.Very friendly.
What a fantastic service these guys…
What a fantastic service these guys provide
They were on time,polite and very helpful.
Would highly recommend this company to anyone who needs a boiler serviced or any other plumbing work within your home
And also a great price on a monthly service plan to.
Many thanks guys.
Darren merry.
Excellent Service
Excellent Service, gentleman was very polite, and if we had any questions, did not hesitate to answer.
The engineer was prompt and polite and…
The engineer was prompt and polite and stayed within guidelines for social distance and ppe. He was efficient and tidy and explained everything to me in language (terminology) I understood.
Excellent and reliable
Excellent and reliable. Always easy to get hold of and engineers have been very quick and helpful. Will not hesitate to recommend.
Good communication
The guy rang to say he was on his way, good communication. He arrived serviced the boiler. Very friendly.
The Annual servicing of the Boiler…
The Annual servicing of the Boiler ran smoothly. Thorough handling of the boiler itself was conducted with thoroughness including the Carbon Dioxide measuring.
Quick and efficient service by…
Quick and efficient service by competent engineer
First time I’ve used the boiler company…
First time I’ve used the boiler company and for me both men were polite and friendly and helpful.
Clean tidy work done and fixed the…
Clean tidy work done and fixed the problem
Company robbing Pensioners
Company is a rip off being taking money of pensioner, never done a service since payments made, never answer phone, never call back.
I have left countless messages to try and sort issue but never received any call backs disgusting
This matter has moved on a bit and someone actually came out to fix the boiler although worryingly this has just highlighted the fact that the boiler has not been serviced since 2018 despite the plan being in place that includes a annual service. No response as yet from their support team!

Resposta da The Boiler Company
Excellent service
When I telephoned to request a service…
When I telephoned to request a service I was informed there would be about 2 weeks wait. The service did not take place for at least 5 weeks after 2 more calls from me.
The boiler has been left usable but it is not reaching full capacity the engineer knew this but suggested I " see how it goes for a while" which I am doing but would prefer it to be working 100%
Pleased with the service.
I had my boiler serviced, it was quick and efficient. This was during lockdown and the plumbers used masks and gloves.

Resposta da The Boiler Company
Since our boiler was serviced water…
Since our boiler was serviced water pressure drops & have loud water rumbles from the boiler!

Resposta da The Boiler Company
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