The Boiler Company Avaliações 

653
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

My 71 and 82 year old In laws needed to make a claim on their policy. They were told that they needed a new boiler at a cost of £2600. I called an engineer of our own who replaced a £16 part and b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Ver mais

Avaliado com 4 de um total de 5 estrelas

Had to ring boiler company regarding my boiler not working They were really helpful and friendly on the phone and booked me an appointment to resolve the issue They sent the engineer who usually... Ver mais

Avaliado com 5 de um total de 5 estrelas

James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Ver mais

Detalhes da empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

653 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,1

Todas as avaliações

(653)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Rang the boiler company to book an annual boiler service, as usual got straight through, and a uk call centre, and was given a time and date for my approval. The engineer arrived on time and soon completed the service, where he then checked pressure at the metre which he discovered to be leaking, not only did he inform me, he also contacted the gas board for a replacement and then rang back later in the day to check all was fine.

2 de março de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very pleasant engineer

Very pleasant engineer. Boiler is in the roof space so I have no idea what the situation is there as I don't venture there. However, there was no mess trailed anywhere through the bungalow and the job seemed to be done efficiently. No problems with the boiler efficiency so far as I can tell.

28 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

they were on time

they were on time, explained all they were about to do. they were thorough in their work and no mess. As far as I could see they checked most of the equipment despite me having no trouble with it. It has given us no trouble since
Alan Bowen

26 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

What a fantastic service these guys…

What a fantastic service these guys provide
They were on time,polite and very helpful.
Would highly recommend this company to anyone who needs a boiler serviced or any other plumbing work within your home
And also a great price on a monthly service plan to.
Many thanks guys.
Darren merry.

25 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and reliable

Excellent and reliable. Always easy to get hold of and engineers have been very quick and helpful. Will not hesitate to recommend.

22 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good communication

The guy rang to say he was on his way, good communication. He arrived serviced the boiler. Very friendly.

20 de fevereiro de 2021
Avaliado com 1 de um total de 5 estrelas

Company robbing Pensioners

Company is a rip off being taking money of pensioner, never done a service since payments made, never answer phone, never call back.

I have left countless messages to try and sort issue but never received any call backs disgusting

This matter has moved on a bit and someone actually came out to fix the boiler although worryingly this has just highlighted the fact that the boiler has not been serviced since 2018 despite the plan being in place that includes a annual service. No response as yet from their support team!

8 de fevereiro de 2021
logotipo da The Boiler Company

Resposta da The Boiler Company

Dear Maurice Williams

We have requested that you contact us either via E-mail or via the Trust Pilot platform to enable us to contact you. This has not been done.

We have searched our records and are not able to find record of a customer using the information available to us here on Trust Pilot.

Kind Regards
The Boiler Company

Avaliado com 3 de um total de 5 estrelas

When I telephoned to request a service…

When I telephoned to request a service I was informed there would be about 2 weeks wait. The service did not take place for at least 5 weeks after 2 more calls from me.
The boiler has been left usable but it is not reaching full capacity the engineer knew this but suggested I " see how it goes for a while" which I am doing but would prefer it to be working 100%

20 de janeiro de 2021
Avaliado com 4 de um total de 5 estrelas

Pleased with the service.

I had my boiler serviced, it was quick and efficient. This was during lockdown and the plumbers used masks and gloves.

19 de janeiro de 2021
logotipo da The Boiler Company

Resposta da The Boiler Company

Hi Andrea

Thank you for your kind words. We are glad to hear that everything was carried out successfully and the correct PPE worn.

Avaliado com 3 de um total de 5 estrelas

Since our boiler was serviced water…

Since our boiler was serviced water pressure drops & have loud water rumbles from the boiler!

13 de janeiro de 2021
logotipo da The Boiler Company

Resposta da The Boiler Company

Dear Mr Andrew
We are sorry to hear that your pressure is dropping and you are having noise issues. Could you please email your address to customer.service@theboilercompany.com so that we can find your details and look to resolve the issues for you.

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