My 71 and 82 year old In laws needed to make a claim on their policy. They were told that they needed a new boiler at a cost of £2600. I called an engineer of our own who replaced a £16 part and b... Ver mais
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Veja o que dizem as avaliações
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Ver mais
Had to ring boiler company regarding my boiler not working They were really helpful and friendly on the phone and booked me an appointment to resolve the issue They sent the engineer who usually... Ver mais
James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Ver mais
Detalhes da empresa
Informações de contato
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, Reino Unido
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
4,1
Muito Bom
653 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Engineer expected before lunch but I…
Engineer expected before lunch but I had to check if he was on the way, as it ended up being early afternoon due to traffic. Customer service took my query very promptly.
Would give 5 stars for competence and helpfulness of the engineer,
3 de agosto de 2020
Avaliação não solicitada
They came quickly were efficient and…
They came quickly were efficient and friendly covid safe
27 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Mr Robertson, thank you for your review we really appreciate your time in leaving us this excellent review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Annual service
On both occasions that I have an annual service, the engineer has been punctual and reliable and done an excellent job.
23 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi CK, thank you for leaving us a review. We will pass on the praise to the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
There was a bit of mis-communication at…
There was a bit of mis-communication at first but once the engineer was finally booked he was quick and efficient and fixed our boiler issue straight away.
23 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Doris, thank you for your feedback, we really appreciate your time and praise.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Resposta da The Boiler Company
Hi Magdalena, thank you for leaving this great review. We will pass on the praise to the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service from start to…
Excellent service from start to finish. Easy to make appointment by phone. Engineer phoned before visit to advise on time of arrival. Work completed satisfactorily and area left in a clean and tidy condition. Very courteous service from all concerned.
20 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Della, thank you for taking time and leaving us with this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
The service went well
The service went well, no problem, but getting a gas safe certificate proved a little harder, as I am writing this I still have NOT received a certificate.
17 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi David Chrimes, we have been trying to contact you regarding this matter as there are more checks that need to be done before the certificate is signed off. Please contact us on 03332343247.
Regards
David
They had done an excellent job clean…
They had done an excellent job clean and tidy no mess what so ever he was polite and respectful thank u for your unique service delivery,
14 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Eunice, thank you for this great review. we will be sure to pass on the praise to the engineer.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Great service
Great service - Engineer was very helpful & checked everything was working before they left. Thank you
13 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Sharon, thank you for the review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Domestic boiler
Very pleased with the work done by your tradesman. Punctual and thorough in his work.
8 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Marilyn, we are really appreciative of your great review. Thank you.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Prompt arrival
Prompt arrival, polite, thorough, every thing left tidy.
8 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Mr Wild, thank you for taking time and leaving us a review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
The engineer was well presented
The engineer was well presented, clean and he worked in a professional manner going about his job of checking the boiler following the instructions for the type of equipment we have.
8 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Mr Taylor, thank you for taking time and leaving us with a fantastic review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
service engineer very efficent…
service engineer very efficent,helpful and obliging would recommend the boiler company anytime.
7 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi William, thank you for your review, we appreciate your feedback.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent service.
1 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi, thank for leaving us a 5-star review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
A very good service
A very good service, good communications, very thorough work on boiler by engineer, clean and tidy. Our only reservation from giving 5 star is that we would like notification from the Boiler Company when we are due a service rather than leave it to the customer.
1 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Stephen, thank you for taking time and leaving us a review. your feedback is important to us.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Very pleased with service
Very pleased with service. Engineer was On time, efficient and tidy. Have recommended The Boiler Co. to friends.
1 de julho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Barbara, thank your this great review.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Boiler service…
Steve the engineer was a happy pleasant man who arrived on time and got on with the job of servicing my boiler. Which he did with a air of competence and skill. I was very happy with the job he did and his professional approach in all matters.
Rob Glavey
30 de junho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Robert, thank you for the great review. We will be sure to pass your praise onto Steve.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Excellent company to work for ,office…
Excellent company to work for ,office staff great allways there to help , Sean
27 de junho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Sean, thank you for your review. We are delighted with your kind words.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
Resposta da The Boiler Company
Hi A Jose, thank you for the review we appreciate it.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
A slight hiccup…
Did not receive usual reminder for renewal of cover so contacted office only ro be rold my cover had been cancelled. had not done this cover was immediately restored with arrangement for service to be carried out. the service was completed on 5th June to my complete satisfaction.
25 de junho de 2020
Avaliação não solicitada
Resposta da The Boiler Company
Hi Maureen, thank you for leaving us a review. We are sorry for the confusion over the cover but we are glad that this has now been rectified.
We would love to keep in touch, please like our Facebook page for updates - https://www.facebook.com/BoilerCompany/
Steve
The Boiler Company
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