Cheap, fast shipping, safely packed and product exceeded my expectations. Order arrived 3 days after purchase and thats with the standard shipping so quick even with the covid delays going on! Amazing... Ver mais
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Veja o que dizem as avaliações
criminals that double charged then refused return money then made lie pilot take review down for being defamatory when was not trust pilot are criminals who hide proper reviews dont use them!! remo... Ver mais
When my order arrived it was completely smashed in the box. It had not been correctly wrapped and I recorded myself opening it and took pictures as evidence, tried multiple times to get in contact via... Ver mais
Purchased a $400 dry herb vaporiser from TBS, they were willing to price match another advertised price as I preferred to shop with them. 1-2 weeks after receiving the vape, i noticed the mouthpiece... Ver mais
Detalhes da empresa
Escrito pela empresa
Off Ya Tree presents The Bong Shop. Buy online, choose from Australia's biggest selection of bongs, pipes, papers, vaporizers, hookahs & accessories. The best brands including Waterfall, Pax, Tasty Puff, Elements, Volcano, Da Vinci, Piecemaker and Raw....
Informações de contato
Ground Floor, 76 Gladstone Street, 2609, Fyshwick, Austrália
- 0456 965 744
- info@thebongshop.com.au
- thebongshop.com.au
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Top seller, great customer service.
Super fast shipping (standard), 2 days from Canberra to Sydney.
Top customer service from Barry and very easy to deal with.
Very happy with the products.
Will definitely buy again from this online store.
5 stars.

Resposta da The Bong Shop
incredible customer service
incredible customer service - very prompt and were able to solve my issue quickly and free of charge. Barry, youre a champion. Highly, highly recommend!

Resposta da The Bong Shop
I emailed the company in regards to a…
I emailed the company in regards to a product with a few different designs requesting that I could get one of each design as I ordered the amount that was correct and they swiftly replied and I got exactly what I wanted, great service, quick shipping, couldn’t be happier !

Resposta da The Bong Shop
Received our Bonsai Glass pipe as…
Received our Bonsai Glass pipe as promised with quick no nonsense shipping.
Pipe looked great, filled it up used it one night. Next morning pipe juice everywhere. Dropped Barry an email, he replied promptly using text book company policy. Photo was requested by Barry in order to verify damage. Wasn't impressed felt like I was being accused of dishonesty. Let him know that I wouldn't be sending a photo and would never purchase again from them. Barry returned my email with a great response and I supplied a photo. Next day I was notified of pending delivery, checked emails and a great email from Barry letting me know a replacement was on its way! Now that's impressive in this day and age. Barry your due diligence, honesty and prompt replies have ensured I will purchase happily from TBS again. Job well done! Barry you are worth more money!
Cheers
Andrew Hewes

Resposta da The Bong Shop
Returns never even returned my email
After receiving my Ghost MV1 Vape in late January, it didn’t seem to be working - the battery wouldn’t hold charge even after charging over night and would flash the error sequence whenever I went to use it. I contacted the returns department who were very helpful and sent me a return label. I sent it off about 2 weeks after I had received it. I then didn’t hear back from them. So I emailed them asking for an update, and included my order number in the subject line. I then got a return email asking for my order number so they could “track [my order] down with [their] warehouse team” . I then returned their email that same day and didn’t receive a response. I sent another email a week later and then another email the week beyond that. It has now been another week after I sent my last email and STILL HAVEN’T RECEIVED A RESPONSE. I don’t even care about the item anymore I just want my money back. I expect an update ASAP.

Resposta da The Bong Shop
Very impressed with delivery time the…
Very impressed with delivery time the four times I have purchased from this company. Good quality products sold and there has never been any items damaged or missing, packaged well and taken care of during delivery.

Resposta da The Bong Shop
Fast and Easy to navigate website,
Fast and Easy to navigate website,
Huge range of items, covering all basis from Rolling papers to vaporisers!!!
The prices are very competitive but the one thing that made me want to give a review was the rapid response time in receiving my order,then dispatching it and with express postage I had my new items within 24hrs of purchase, less than a day before I got them, unbelievable!!

Resposta da The Bong Shop
Very easy to deal with felt genuine
Very easy to deal with felt genuine
Very Helpful and above all u git what I wanted.
Asked for extra wrapping for safety
Asked for extra wrapping for safety, they did that for all items. Super friendly customer service tho. Wack about SA laws tho.
Just wish one can get parts when things…
Just wish one can get parts when things break

Resposta da The Bong Shop
Came super quickly and was really nice
Came super quickly and was really nice! Only possible complaint to make would be that it’s too big!
Quick + discrete shipping
Quick + discrete shipping, great range, features pricing
Great quality highly recommend
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