I was vwry satisfied with the book I purchased...alrhough it arrived 2 days late duecto New Years Day. A very efficient service. Thank you!!
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The books I have bought have been great value and in very good condition. I got free postage and a nice surprise with a 20% discount on my next purchase. I am already a repeat customer and will almost... Ver mais
A empresa respondeu
Really impressed with my first order *Fast delivery *Three books in ‘as new’ condition, forth in good condition *Amazing value for money Highly recommend
I cannot imagine better service. The books were exactly as expected and described and were beautiful. The packing was excellent. I felt this was a very professional and competent service provided by p... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are an online UK based independent used book seller. We stock a vast array of books from the latest releases all the way through to antique and rare titles, with more stock uploaded daily. A table of descriptors is available on our website so you know the condition of your next book, and if you are purchasing a rare or antique title you will find pictures of the actual book rather than a stock photo. We offer free delivery anywhere in the UK with every order over £10. Over the next few months we are extending our range of gifting as well as looking to set up an area for independent authors to sell their books.
Informações de contato
Reino Unido
- thebookbrook.co.uk
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I was very satisfied with the book I…
I was vwry satisfied with the book I purchased...alrhough it arrived 2 days late duecto New Years Day. A very efficient service. Thank you!!
5/5 stars
Books came fast enough and all look brand new they are impeccable condition and price was fantastic, great for my daughter doing English Literature in school
book was sent very quickly and well…
book was sent very quickly and well packaged!

Resposta da The Book Brook
Absolutely atrocious
Absolutely atrocious, Book never received trying to contact the seller for a full refund is a also a total Joke.
Buyer beware shop somewhere else

Resposta da The Book Brook
It was a quick response and delivery
It was a quick response and delivery. I liked the book mark.
Prompt well packed delivery.
Quick delivery,good prices and books in…
Quick delivery,good prices and books in good condition.
Ricevuto quanto ordinato in tempi…
Ricevuto quanto ordinato in tempi brevi. Ma soprattutto lodo la tempestività e la cortesia del servizio clienti!
Good quality books sent promptly at a…
Good quality books sent promptly at a good price
Great Quality Books
Quick delivery, pre-owned books but were in excellent condition. Highly recommended!

Resposta da The Book Brook
My Mistake (I'm Sorry About That)
I ordered a book on January 25th from Brook Bookstore through one of their partner platforms and not directly from them. Given that at the time of the order I was informed of the long times, after a week I decide to kindly ask for information (again via the purchasing platform) on the approximate shipping times but I have not received any response and therefore on February 2nd I decide to cancel the order also because it had not been shipped so they could very well have blocked it. Only in that case do they deign to respond, asking me if I wanted to confirm the cancellation. I replied that if they had guaranteed me that they would have shipped by the following working day, but had communicated it to me immediately since I had already ordered the same product from another retailer and I could only block it if I had done so promptly on the same day. Having not received any response, as usual, I informed him that I was no longer interested and that I was confirming the cancellation. Even in this case, I am totally ignored and today after 3 days they allow me to ship the product after I had canceled the order and at the time of cancellation it was still being processed. Does this seem normal to you? Are we joking??? I’m Sorry but totally negative experience: failed retailer!
I'm sorry, I confused the company, I'm talking about Book Brookstore and the platform I'm talking about is Amazon. I apologize and obviously change my review

Resposta da The Book Brook
They delivered as expected
I highly commend this bookseller
I received a book in very good condition at a good price. The service and communication was excellent and delivery was very fast too. I plan to definitely keep an eye on their site for future purchases. An excellent and trustworthy online book supplier.
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