Thebooklane Avaliações 9

I have ordered book and paid online but after 20 dayz, no delievery and no call resolution. ..

Don't use this site..
Order no. 3128

Worst experience in online book store. I genuinely think this is a scam. Zipypost through which they sent order is not even tracking the parcel. Mr Aniket promised to raise the complaint and update regarding it.but he didn't even respond after the msg.. i tried reaching out multiple times but they are not responding.. i finally filed a consumer grievance in NCH. Hopefully they will teach some lesson to them

Ordered the Harry Potter Ultimate Combo set for Rs. 2,390 but instead received the Harry Potter Box Set which was for Rs. 1,299. For two months I requested either a refund of the difference amount, or the balance books. Mr Aniket Singh kept promising that he is sending the books, and even claimed that he has sent it (not once, not twice, but three times) but refused to give the tracking number. When I asked for refund he refused to refund the difference amount too. So be careful when you order, only order COD, and check each book before paying the cash to the delivery agent.

Poor service, tore brokan covers during delivery is not replaced by another, costumer care is careless.

Trustable website, recieved books today, books are on good quality, delivery took time, i was on continuous support when i asked them about delivery status

Service ,Delivery , Punctuality Good.

I really love the tintin and ASTERIX boxset . Also delivered on time and good customer service.
Thankyou thebooklane

I ordered Cosmos by Carl Sagan from The Book Lane and received a copy with such tiny, cramped text that it is genuinely difficult to read, completely unlike the larger, readable print they showcase on their Instagram page.
When I contacted them with photos the same day and requested a return and refund, they repeatedly claimed “it comes like this,” refused to accept the book back, and offered only a vague future discount instead of taking responsibility.
This experience shows they do not stand by what they advertise or support customers when there is a clear issue, so this is my first and last order with them and I would urge others to be very cautious before buying.

Total fraud, ghosted after ordering