Theboss.us Avaliações 184

O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Terrible scamming site ! Just recently bought a deal for 30 for 58. Ended up with 2k! But when I went to get verified they told me that because there’s another account with the same ip address they fo... Ver mais

Avaliado com 1 de um total de 5 estrelas

They have many providers. At this point I only try out new social casinos when incentived by offer walls like RevU etc. Did the $10 for $25 pack. Hit 4 bonuses on hacksaw games and the highest win was... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

great place to play and have fun. they have a nice selection of providers (they should remove the names of the ones that have no games available anymore). redemptions are just like most casinos, but o... Ver mais

Avaliado com 4 de um total de 5 estrelas

I like a few of their games I cannot find elsewhere. the customer service awesome, and I am sure they get a lot of crap from people. if youre kind with yor concerns they will be super helpful and make... Ver mais

A empresa respondeu


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

184 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 3 de um total de 5 estrelas

Good games well spent time to kill

Good games even though my state stinks and I can't play the good games I still have a great time playing on this site

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Game availability may vary by jurisdiction due to regulatory requirements. We’re pleased you’re enjoying the platform. For assistance, please email support@theboss.casino

Avaliado com 5 de um total de 5 estrelas

I definitely enjoy this game

I definitely enjoy this game
Alexis Gallegos

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you for taking the time to share your experience! For future concerns, please email support@theboss.casino

Avaliado com 5 de um total de 5 estrelas

I cashed out and it was fast

I cashed out and it was fast , great games , and nice customer support!!

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you for your feedback and rating. We’re glad the platform experience met your expectations. If you ever need assistance, please contact support@theboss.casino

Avaliado com 4 de um total de 5 estrelas

Positive play

Its a great site..haven't had any problems with redeeming my winnings.

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you for taking the time to share your experience! For future concerns, please email support@theboss.casino

Avaliado com 5 de um total de 5 estrelas

Great all around playform to play and…

Great all around playform to play and great service!

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you for taking the time to share your experience! For future concerns, please email support@theboss.casino

Avaliado com 1 de um total de 5 estrelas

Don’t recommend

Don’t recommend. Tried to redeem 100 bucks and didn’t go through. Don’t waste your time on this sucky website.

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Redemption requests may not go through if additional verification steps are needed or if certain requirements haven’t been completed yet. This process is in place to ensure secure and accurate payouts for all players.

We’d really like the opportunity to look into this for you. For us to take a closer look at what happened with your $100 redemption, please reach out to our support team at support@theboss.casino directly with your account details so we can review it further.

Avaliado com 1 de um total de 5 estrelas

As a frequent player in many casino's

As a frequent player in many casino's, I pretty much read the reviews but decided to find out on my own because sometimes the reviews are not necessarily correct. Not the case here! First, after winning over $150, I requested a redemption. Immediately, it popped up saying I'm in an illegal state (I'm NOT). Finally, it allowed me back in and I made my request again. It immediately dropped to balance after redemption. By the next day, the full amount was back so I requested again, which was denied. They then told me it was due to my requesting again when the initial request was under review. So why did it disappear, then reappear the full amount?? Then I was told that my initial request was under review pending 10 days. 10 DAYS!! Absolutely ridiculous and unacceptable. I'll consider changing my review after (or IF) I receive my redemption. It's a shame because I really like the game selection and rewards!

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

We understand how important redemption timelines are, and we know it can be frustrating while waiting. All redemption requests go through a review process in line with our Terms & Conditions to ensure proper verification, compliance checks, and secure processing for every player.

In some cases, submitting an additional request while a prior one is still under review may affect the status of the original request, which can cause balance movements like the one you described.

For us to take a closer look at your specific case and provide accurate assistance, please reach out to our support team at support@theboss.casino directly with your account details so we can review this further.

Avaliado com 5 de um total de 5 estrelas

One of my favs to play and redeem

Definitely no complaints idk why my review was removed and Trustpilot removed it it was a good review so it m lost on why they did that anywho im coming back on here to leave another review of my same experience they are amazing great website great support and fast redeeming what more could a woman ask for anyways thanks thebosscasino on my winnings I’ve had thank you 🥰🥰🥳🥳

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you for taking the time to share your experience! For future concerns, please email support@theboss.casino

Avaliado com 2 de um total de 5 estrelas

The gaming platform is decent but the…

The gaming platform is decent but the redeemation time is awful. It's funny how you don't have to go through all the red tape in order to play. Monies are taken instantly. Redeemation is totally different. Per a rep once the account is in processing mode if you have redeemed ( which could be 1-3days, you still may have to wait up 10 business days to receive winnings per there T&C. That is far too long to wait on your winnings. There representatives make sure they beat you with " you agreed to our T,&C is basically there rebuttal to every question.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

At TheBoss.casino, redemption requests go through a review and processing period to ensure everything is accurate and secure.

Our support team references the Terms & Conditions to provide accurate information, but we also aim to give helpful, top teir support along the way. We truly appreciate the patience of our players while these checks are completed.

If your redemption is still pending or you’d like a status update, please reach out to our support team at support@theboss.casino.

Avaliado com 1 de um total de 5 estrelas

Scammmmm

Well I been waiting for 10 days to receive the money I won and now im banned and cant get ahold of anyone. Don't waste your time worse platform every. I wasnt even complaining they were taking so long to redeem my money and now im just randomly banned cant log in never got my money

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

To properly look into this, we’ll need specific details about your account and the redemption in question. For security and privacy reasons, we can’t review or share account information publicly here.

Please reach out directly to our support team at support@theboss.casino with your account details and a description of what happened. They’ll be in the best position to review your case, explain any account actions, and provide an update on your redemption.

Avaliado com 1 de um total de 5 estrelas

THESE SUPPORT PEOPLE ARE SCAM ARTISTS

THESE SUPPORT PEOPLE ARE SCAM ARTISTS. GAMES ARE HELLA TIGHT TO THE POINT THAT RTP FEELS WAY BELOW AVERAGE. THE MISTERY SC GIFT PACKAGES ARE SCAMS AND THEY GIFT YOU .25 CENTS. SO MANY OTHER PLATFORMS WITHOUT THE FALSE ADVERTISEMENTS.. ELLE IN SUPPORT IS A TRASH SCAMMER

24 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They are so horrible

They are so horrible, every time I finally found a slot that did good they kept stopping them logging me out saying contact support and when the slot was no good they let them play freely that's not right not fair at all I won't ever put another dime in there casino..

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Hi! We're sorry to hear about your experience. Please know that game errors are not influenced by wins or losses, and sessions are never intentionally interrupted based on performance. Logouts or game interruptions are usually related to technical, connection issues, or session timeouts, but we’d truly like to look into what happened in your specific case.

Please reach out to our support team at support@theboss.casino with your username. That will allow us to review your session logs and give you a clear explanation.

Avaliado com 1 de um total de 5 estrelas

Super slow at redeems still waiting for…

Super slow at redeems still waiting for my redeem to be approved contact customer service they give you generic response like they're copy and pasting from a screen I would like to get my redeem instead of a generic response from customer service there's other casinos out there that are way more busier and still get the redeems done you got to go through hoops to get verified you got to take a screenshot with your ID in front of you has to be perfect you have to have a bill and PDF form they want you to do all this stuff to get verified but don't want to give you your redeem on time still waiting on my redeem by the way

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Identity and address verification are standard security measures designed to protect accounts and ensure redemptions are processed correctly and securely.

For account-specific updates and to ensure your case is reviewed in detail, we recommend contacting our support team directly at support@theboss.casino with your account information. They’ll be able to provide clarity on the status of your verification and redemption."

Avaliado com 1 de um total de 5 estrelas

This casino got all my Identity…

This casino got all my Identity documents I won $350 my account has been pending for about week and now these days people want to close my account cause they don't want give my. Dont play this are spend any money with these people they fraud and they scam artists. DON'T PLAY BOSS Casino they will pay you your money if you win

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Account reviews and document verification are standard security and compliance procedures, documents must be clear, valid, and fully readable.

Our support team is best equipped to review individual account status and provide clarity on next steps. We encourage you to contact support@theboss.casino with your account details so they can look into this more closely and assist you directly.

Avaliado com 1 de um total de 5 estrelas

Warning: Extremely Concerning Verification and Withdrawal Practices

I am sharing my experience with boss.casino to warn others before depositing money on this platform.I deposited $40 and followed all verification instructions exactly as provided. Despite completing every required step correctly, my account was never successfully verified. As a result, I was unable to redeem or withdraw my funds.I was then informed that the verification process could take 3–8 weeks, which effectively locks user funds for an extended period of time. Being unable to access deposited money after full compliance—especially for a small amount—raises serious concerns about the fairness and transparency of this operation.Based on my experience and reports from others with similar issues, this does not appear to be an isolated incident. Long verification delays combined with withheld withdrawals under the explanation of “company policy” create a troubling pattern that potential users should be aware of. I strongly recommend exercising caution before using this platform and thoroughly researching their withdrawal and verification practices beforehand.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Account verification timelines can vary depending on the type of review required and the results of system and compliance checks. In some cases, additional validation is needed to ensure accuracy, security, and regulatory compliance. These processes are in place to protect both players and the platform and must be completed.

Our support team is best equipped to review individual account status and provide clarity on next steps. We encourage you to contact support@theboss.casino with your account details so they can look into this more closely and assist you directly.

Avaliado com 1 de um total de 5 estrelas

Boss casino redemption problems.

I signed up for the Boss casino and started playing 4 days ago I got my redeemable balance up to $200 and I tried to make a redemption I was told I had to pass verification by customer service which I did multiple times every day now for four days I passed verification and it still says my account is under progress the site is user friendly and very easy to use with good games but when it comes to redemptions they're not very good if my account gets verified and I'm able to redeem I will update my experience until then they're only getting one star.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Verification may continue to show as “in progress” when submitted documents require further review. This can happen if images are unclear, information is partially visible, or additional system checks are needed to complete verification accurately and securely.

Our support team can review your verification status and advise if anything needs to be resubmitted. Please contact support@theboss.casino with your account details so they can assist you directly.

Avaliado com 4 de um total de 5 estrelas

Redemption is still pending and customer support is MIA

Im going to give them 2 stars. I requested a $500 redemption 3 days ago and it still says that it is pending. I have attempted to message them on the website and ask them how much longer it is going to take and they have not responded. But every time I messaged them before about something else, they responded quickly and were very helpful. I don't understand why they aren't responding to my 5 plus messages asking about my redemption time frame. I hope my issue is resolved and that I receive my winnings without incident, if I do then I will change my rating.

Update
Got my redemption finally but they only gave me $250 since it was won from promo coins. But I cant complain.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you for sharing your experience, redemptions can sometimes require an additional review or verification, but you should always receive timely communication from us. We’re glad to hear your redemption has now been processed.

If you have any other questions please reach out to support@theboss.casino with your username and we’ll be glad to help.

Avaliado com 1 de um total de 5 estrelas

😄 ahh I love TrustPilot...

😄 ahh I love TrustPilot....

First things first! NEVER play where a casino will instant debit you. Then take any thing more than 2-3 days businees or not. What, casino employees work bankers hours? Lmao.... That, is a foolish mistake of your own.

Dont take my words for petty judgement or misunderstanding. Ive done this for far too long lol... anyway Im joining the crowd because (mind you, I only purchased the literal smallest welcome pack lol i dont buy anything off Facebook ads guys lol). But believe me when I say, if most other players and reviewers say ANY casino looks like a duck 🤷‍♂️.... do you catch me? Hear me out. ANY casino offering something like 10 sc for $2 or 30sc for 9.99, is a scam. It's a bait method. and I say this because you will never end up higher than your starting point. I've been there before as im sure you all have. I have played literally every where any spin freak can possibly think of. And I can smell a fish left out over night. This one smells like Tilapia (ya know, the bio-engineered fake boys).. And im glad I only gave em $2 😄 I came here just now before depositing and playing for real. I can always rely on my fellow spinners. I've closed/disabled 4 additional sweeps just today in fact.
Crown for the W no ifs or buts and for the person who is going to reply from the company social team please, I beg you bite your tongue. Or, just kick rocks in no socks. Respectfully. I won't be editing.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Processing times can vary depending on account verification status, and queue volume. This is standard practice across regulated sweepstakes platforms and does not indicate improper activity.

Introductory packages (such as low-entry offers) are designed to allow players to explore the platform with minimal commitment. They are optional, transparent, and do not affect gameplay odds, redemption eligibility, or withdrawal limits.

If you specific concerns about your account, redemption, or verification status, the fastest channel is support@theboss.casino, where our team can review details directly and provide accurate updates.

Avaliado com 1 de um total de 5 estrelas

The Boss casino is a rip off

The Boss casino is a rip off! I used my PayPal card to purchase, then I tried to redeem $100. I sent pictures of my card as requested, uploaded the PayPal account statement for the card as requested, they said they needed the account and routing numbers for the account,(which for security purposes PayPal statements doesn't include the account and routing numbers) I uploaded a screenshot of the numbers where PayPal was clearly visible, but they won't pay me, put the money back in my account for me to play and probably lose. I'll never be able to redeem because I can't choose to use whatever card I want, who are they to decide which of my cards I can or can't redeem to. They are a JOKE!

26 de dezembro de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

For security and regulatory reasons, all redemptions must follow our standard verification process, including confirming payment methods used for purchases. Certain financial details may be required to ensure transactions are processed safely and correctly.

If you need further clarification or assistance reviewing your documents, please contact support@theboss.casino
so our team can help guide you through the next steps.

Avaliado com 5 de um total de 5 estrelas

Great rewards

Great rewards, huge dailies and weekly promos.

I love this place and will continue to play here. Good selection of games.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you for your feedback. We’re glad you’re enjoying the rewards, promotions, and game selection. If you ever need assistance, our team is always available at support@theboss.casino

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