Theboss.us Avaliações 184

O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

great place to play and have fun. they have a nice selection of providers (they should remove the names of the ones that have no games available anymore). redemptions are just like most casinos, but o... Ver mais

Avaliado com 1 de um total de 5 estrelas

Do not spend your money or play on this site ! the people on here are lying it's a straight money grab scam..I paid in two times to try the sites ⁸out and the games do not play smooth and rig to not h... Ver mais

Avaliado com 4 de um total de 5 estrelas

I like a few of their games I cannot find elsewhere. the customer service awesome, and I am sure they get a lot of crap from people. if youre kind with yor concerns they will be super helpful and make... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The gaming platform is decent but the redeemation time is awful. It's funny how you don't have to go through all the red tape in order to play. Monies are taken instantly. Redeemation is totally diffe... Ver mais

A empresa respondeu


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

184 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 82% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

STAY FAR AWAY FROM THIS CASINO

STAY FAR AWAY FROM THIS CASINO! I made a deposit. Hit $150 go to cash out an what do you know the verification process is a joke, and not only did I win $150 now they say I have to play through 183 dollars just to redeem. Sites like this are predatory. And it’s a shame

30 de setembro de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Hi there, we’re sorry to hear about your experience. Please note that if a bonus or discounted package was used, playthrough requirements may apply before withdrawal. Our team can check your case in detail and help you through the process.

Kindly reach out to us at support@theboss.casino so we can review your account and assist you further.

Avaliado com 5 de um total de 5 estrelas

My first time playing and I loved it

My first time playing and I loved it. The Boss Casino has very reasonable packages to purchase. The platform is awesome. I found my favorite slot machines on there as well. I didn’t have to wait long for customer service to help me either. I totally recommend this casino!

Nadia S

30 de setembro de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

We’re thrilled to hear you had such a great first experience! Thanks for trusting and recommending us. If you ever need any help down the trail, our support crew’s always ready at support@theboss.casino

Avaliado com 5 de um total de 5 estrelas

Great casino!

Customer service is good at getting back to you and they have alot of fun games to choose from! It Is a great casino and I love it!

28 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great casino

This casino is great. Large variety of games and the games aren’t tight. Customer service is fast and helpful

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Circus Ran By A Bunch Of Monkeys

What went wrong? Where do I start? 1st and foremost, Do Not spend any money into this ridiculous platform. It plays good up until you hit for a win over $5 once they see that you are profiting on your behalf they shut your game down and a screen pops up saying you must reload. Then after they actually let you start playing again you never see the winning hand again on your behalf. Then all of a sudden boom your account is empty and you left with a 100/0.. 100% (them)0%(you) ratio option pay more or walk away empty handed . So either way you go it's a lose lose ending for the customer... This platform is a circus ran by a bunch of monkeys

15 de setembro de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Our games run on Random Number Generators (RNGs). Gameplay results are not influenced by win amounts or account balance. In cases where a reload screen appears, this is typically due to session timeouts or unstable connections.

All balances, wins, and transactions are logged on the system and can be reviewed for accuracy. If you’d like us to check your specific account activity, please contact support@theboss.casino
so our team can provide a detailed review.

Avaliado com 2 de um total de 5 estrelas

Cant add debit card or bank for redemption...

Trying to make a redemption... but not even able to add a debit card or bank account to complete redeem request. Makes no sense why my debit card from previous redemption isnt even showing up. Customer support says I need to wait for a response from Payments team which can take 24 hours. I cant help but feel like this is done on purpose to delay being able to make redemptions. When I needed to add a debit card to make a purchase it certainly didnt require 24 hours, I'm remember they were pretty quick to get it done so I could make a purchase. Slow redemptions are my kryptonite. And I also dont like that no reason is provided for why I cant add debit card or bank account to complete my redemption request.

7 de setembro de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

We understand your frustration and appreciate you taking the time to share this feedback. Redemption requests go through a verification process that can sometimes takes a significant time. Please know this is part of ensuring secure transactions.

For further updates on your specific case, kindly reach out to support@theboss.casino, and our team will assist you directly.

Avaliado com 5 de um total de 5 estrelas

TheBoss Casino is the Boss!

I just signed up not long ago & i must say that I have to give recognition to them for being one of the best casino sites I ever played on! My experience has been nothing but top notch! They will continue to have 100% of my business... Kudos to them!

7 de setembro de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you so much for your feeback! We’re thrilled to know you’ve had such a great experience with us and truly appreciate your recognition.

For any future questions or concerns, feel free to reach us at support@theboss.casino

Avaliado com 1 de um total de 5 estrelas

Joined the website a few days after it…

Joined the website a few days after it had launched when it still actually used the tasks tab (you'd get a 50% extra coupon every several days that would have a 1 day overlap with an EXTRA 50% coupon that combined together giving 100%.) They did away with that for a few months with zero purchase benefits of any kind, until they introduced their weekly email coupons that included 3 coupons that could ALL be used totalling $85 of credit for $40 with a 1X playthrough on any slot.

Fast forward to today, the website now still has the weekly coupon email with the option of using only 1 Coupon in total with the best value being $15 for $25. That'd be fine and all, but they also added in a FIVE X PLAYTHROUGH on your full deposit which seems to vary from 5-10X with no sense at all on how the dollar value of playthrough equates to your purchase. They are owned by the same company that runs Jefebet (On par with RollingRiches In that you will never get back a dime). From where this site started to where it is now it is unplayable, uncashable crap that will slowly die just like every other slot website with more than a 1X playthrough. Good riddance

1 de agosto de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

We appreciate your feedback, but the changes you mentioned are part of our platform’s evolving promotional structure strategy. The tasks tab and discounts were launch offers, not permanent features.

Our current weekly promotions and playthrough requirements are standard industry practices to ensure sustainability and fair play. For any future assistance, our team is always available at support@theboss.casino

Avaliado com 5 de um total de 5 estrelas

Glad I gave em a second chance

Funny how winning changes one’s opinion of these sites. 🤣 no in all seriousness though I wasn’t a huge fan at first but that was simply because the daily bonus wasn’t as good as some of the other sites I frequent. (And also thought it was a scam site at first) sorry guys lol. But just recently saw and email from the promotion team and gave them another shot. Which paid off… I mean out. Paid out lol. Thanks TBC

23 de agosto de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

We’re glad to hear you enjoyed your experience. If you need any further help, reach us anytime at support@theboss.casino

Avaliado com 1 de um total de 5 estrelas

I tried this site for the first time…

I tried this site for the first time and this site is trash constantly kicked out of the game and nothing but dead spins I had one bonus that paid me $4 🤣🤣🤣 0/10 do not recommend there are better sites out there

22 de agosto de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

We’re sorry to hear you experienced technical issues while playing. Please reach out to support@theboss.casino with details about the device and browser you were using so our team can investigate and assist you further.

Avaliado com 5 de um total de 5 estrelas

Awesome games

Awesome games, big jackpots, and customer service is quick and efficient. I play all online casinos and this is definitely one of my top favorites!

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

400 SC turnover on a $55 purchase

400 SC turnover on a $55 purchase? It also looks like the blackjack gameplay I had didn't count towards it either. Genuinely horrid rollover that is completely hidden until you try to withdraw, no reason at all to use this site when other sweepstakes casinos are much more generous in their welcome bonuses AND rollover. You make enough money off a legal scam business, I don't see why you have to squeeze every dollar so much. all it does is lose you potential customers.

9 de agosto de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

We’re sorry to hear about your experience, games contribute differently toward playthrough requirements, and we’re happy to review your play history to confirm this. Please reach out to our support team at support@theboss.casino with your account details so we can look into it for you directly.

Avaliado com 1 de um total de 5 estrelas

Doesn't wanna pay winnings..

I redeemed my redemption of 200.00 on the 16th, here is the 30th of the month and my 200.00 is still pending, nor sure if they sitting there counting money before sending or what they doing, but this is nonsense and bs, they said 10 buisness days sure i gave them 10 buisness days and still nothing, all the other casino sites have no issues paying, chumba casino a day or 2, fortune coins next day zula casino next day, all the others next day or with in 3 days, not sure why this piece of crap casino has to take alnost 3 weeks just for 1 single 200.00 redemption, i recommend not putting no money on this site, because if you get a redemption you may never see it!

16 de julho de 2025
Avaliação não solicitada
logotipo da Theboss.us

Resposta da Theboss.us

Thank you for sharing your concerns. We understand the frustration with delays, especially when expectations are based on past experiences with other platforms.

Please note that while we aim to process redemptions faster, additional verification, account activity review, or volume at the time may impact the timeline. This is part of our standard compliance and fraud-prevention process.

If your redemption is still pending beyond the stated timeframe, we encourage you to contact support@theboss.casino with your details so our team can review and prioritize your case accordingly.

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