The Branded Gift Co. Avaliações 

3.066
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dispatched promptly and very well packaged so it arrived undamaged and just needs some gift wrap around it. A user friendly website which was easy to navigate with uncomplicated ordering and payment... Ver mais

Avaliado com 5 de um total de 5 estrelas

As soon as i saw this idea i just knew i had to buy as Easter Gifts for a few Creme Egg addicts, cant wait to see their faces when they open the box to find the Creme Egg treasure lol. From ordering t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Nothing more than another scam site unfortunatly . I ordered £30 worth of chocolate that i could have got in the supermarket for no more than £6 so i paid £24 for the priverlage of having a poor perso... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered an Easter egg for my daughter.. Unfortunately i was delivered someone else's chocolate.. Jen at the company was completely apologetic, and has sent out my correct order without hesitation, a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Confeitaria

Escrito pela empresa

Premium, personalised, branded gifts. Personalise your favourite brands for any occasion!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,5

Todas as avaliações

(3.066)

0 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Disappointing

Just received my mystery box and very disappointed. The pictures on the website definitely to not match what you get. I know it’s a mystery box but you expect it to resemble the pictures that advertise it. Very disappointing definitely will NOT buy anything again from them.

10 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

COMPLETE WASTE OF TIME!!!!!

Don’t even know where to start. Ordered from here before, no issues. What a difference a bit of time makes. Ordered a birthday present and 4 Easter presents. Never got a despatch email, but managed to find tracking number from the website.

Evri had my parcel 8 days ago. The day before it started to snow. Did nothing with it, just left it sitting in the warehouse. Nothing happened until the Saturday when it was out for delivery. Was never delivered.

Started communication with TBGC and was asked to wait until this Wednesday before they’d entertain looking at it further.

Kept checking Evri in the meantime, who are actually IMPOSSIBLE to get hold of.

In the end TBGC refunded me (yet to see in the bank). I didn’t want the refund I wanted what I ordered. Offered zero help, and now the tracking is showing as being returned to sender. Have pleaded to send it back to me, even with repaying for the goods again and they’re not interested.

Website been offline for ‘Site Maintenance’ for a week, and their staff have no idea when it’ll be back on. What sort of business operates like this?

Feel utterly let down, and no one prepared to find a solution.

Expect they’ll fold never to be seen again, it’s probably for the best with this type of service. AWFUL!

16 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

LET DOWN B@STARDS

Ordered last week, in plenty of time for Valentines Day... Then at 0805 on Valentines Day, sent an email with refund saying can not fulfill order.. Well Done Donkey!!!

14 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Mystery box at a great…

Fantastic Mystery box at a great price... excellent delivery given that there was a Royal Mail strike.. and bonus a cute cardboard house to put all the goodies in... Thank you guys so much... will definately pass details on to family and friends...

12 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Took £13.99 from my bank account but…

Took £13.99 from my bank account but order was not processed still sitting in basket! No order confirmed no order gone through but took my money. I have reported this company to my bank for fraud and emailed company I want my money refunded immediately waiting on reply. If not will get my bank to chase for fraud! Don't use this company!

10 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't order from this company unless…

Don't order from this company unless you are prepared to order 2 or more weeks in advance of the special occasion you are buying for. I have finally received a reply from the company and although I appreciate there is a message on the website explaining order MAY be delayed....there is nothing stating that the delay could be up to 2 weeks and they will not issue a refund. So my advice, order at least 2-3 weeks in advance or use a company that uses a courier......otherwise you'll be disappointed 😞

9 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered 2 mystery boxes of chocolate…

Ordered 2 mystery boxes of chocolate and was extremely disappointed. The free gift was a cardboard house (this is for an adult so that will go straight in the bin) they suggest you get a mug or extra chocolate on their site. They show 2 boxes of dairy milk chocolate and I got a small box of Heroes. The chocolate inside works out half what I paid. (I know it’s a mystery box but I expected better value)

5 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM !! Nothing more than another scam site…

Nothing more than another scam site unfortunatly . I ordered £30 worth of chocolate that i could have got in the supermarket for no more than £6 so i paid £24 for the priverlage of having a poor personalised package put on . They had literally taken a normal bar of dairy milk chocolate and put a personalised paper sleeve on it that was faded and poorly designed over the top and then inflated the price from £1 to £5 for it .shocking ! I wont be caught out again ,lesson learnt !!

25 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Left empty-handed

Have been left empty-handed, after the company’s courier left my order on the doorstep (without my permission to do so) and it was stolen. I’ve contacted Branded Gift Co twice and have received no response. To add to this, I left a similar 1-star review on their website, which they’ve seemingly declined to publish to the item’s page. Have never experience such awful customer service, particularly given this was a personalised Father’s Day gift! Will not be using again, or recommending to others.

18 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extremely happy with purchase

Placed a chocolate box order with personalised name and message on the front of the boxes and I am so happy with the purchase they are Fantastic and the packaging is superb I really recommend this company my niece and nephew will love these and customer service exceptional

16 de maio de 2022
Avaliação não solicitada
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Resposta da The Branded Gift Co.

Hi there,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you enjoyed your experience with us. We hope your nephew enjoys his gifts! We hope to see you again soon.

Henry
The Branded Gift Co.

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